Storm Damage Restoration

Storm Damage Restoration | Roofing | Knoxville

When storms strike in Knoxville, HEP's Roofing is your trusted partner for fast, reliable storm damage restoration. Our team of experienced professionals is dedicated to restoring your roof to its original condition—or even better. We understand the urgency and stress that storm damage can bring, so we offer prompt assessments, detailed estimates, and efficient repair services to ensure your home is protected and your peace of mind is restored. At HEP's Roofing, quality craftsmanship and customer satisfaction are our top priorities, making us the go-to choice for storm damage restoration in Knoxville.

FAQs

What should I do immediately after my roof is damaged in a storm?

Immediately after your roof is damaged in a storm, ensure your safety and the safety of your family first. Avoid entering any part of your home that appears unsafe. If possible, cover any exposed areas with tarps or plastic sheeting to prevent further damage. Document the damage with photos and contact a professional roofing contractor in Knoxville to inspect and assess the situation. Additionally, notify your insurance company to start the claims process.

How can I tell if my roof has sustained storm damage?

Signs of storm damage on your roof can include missing or broken shingles, dented or cracked roof vents and flashing, leaks or water stains inside your home, and debris such as branches on your roof. If you're uncertain, it's essential to have a professional roofing contractor conduct a thorough inspection to identify any hidden issues that may not be immediately visible.

Does homeowners' insurance cover storm damage to roofs?

Most homeowners' insurance policies typically cover storm-related damage, including damage to roofs caused by wind, hail, and fallen trees. However, coverage can vary depending on the specifics of your policy and the cause of the damage. It's crucial to review your policy and contact your insurance provider promptly after a storm to understand the extent of your coverage and begin the claims process.

How long does the roof repair or replacement process take after storm damage?

The timeline for roof repair or replacement after storm damage can vary depending on the extent of the damage, the size of your roof, weather conditions, and contractor availability. In general, minor repairs could take a few days, while a full roof replacement might take several weeks. A reputable roofing contractor in Knoxville will provide you with an estimated timeline after conducting an inspection and assessing the damage.

What should I look for in a roofing contractor for storm damage restoration?

When selecting a roofing contractor for storm damage restoration, look for a company with a good reputation, proper licensing, and insurance. Check for customer reviews and ask for references. Ensure they have experience specifically with storm damage repairs and ask about their warranties on both materials and labor. It's also beneficial to choose a local contractor in Knoxville who is familiar with the area's building codes and weather conditions.

Can I perform temporary repairs myself while waiting for professional help?

While waiting for professional help, you can perform temporary repairs to prevent further damage. This might include covering exposed areas with tarps, securing loose shingles, and clearing debris from the roof. However, safety is paramount; if climbing on your roof poses any danger, it's best to wait for a professional. Document any temporary repairs you make with photos and retain all receipts for materials, as these may be reimbursable by your insurance company.

What our customers say

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!

Brandie E.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.