Storm Damage Restoration

Storm Damage Restoration | Roofing | Cowan

When the storm clouds roll in and the fierce winds batter your home, HEP's professional roofing team in Cowan is your trusted partner in restoring peace and safety. We understand the urgency and stress that storm damage can bring, which is why our dedicated experts are ready to provide swift, reliable repairs. Our comprehensive storm damage restoration services not only focus on immediate fixes but also on fortifying your roof to withstand future tempests. With HEP by your side, you can rest easy knowing that your home is in capable hands, committed to quality craftsmanship and enduring solutions. Let us help you weather the storm with confidence and care.

FAQs

What are the first steps I should take if my roof has been damaged during a storm?

If your roof has been damaged during a storm, the first thing to do is ensure your safety. Avoid going near the damaged area. Then, contact a professional roofing contractor to assess the damage. Document the damage with photos or videos, and contact your insurance company to start the claim process. Temporary repairs, like covering holes with tarps, may be necessary to prevent further damage.

How do I know if my roof has sustained storm damage?

Signs of storm damage can vary, but common indicators include missing shingles, dents on metal roofing, granules from shingles in your gutters, water leaks in your attic, and visible damage to roof flashing or vents. It’s advisable to have a professional roofing inspection to thoroughly assess and identify any storm-related damages.

Will my homeowner's insurance cover the cost of storm damage repairs?

Most homeowner's insurance policies cover storm damage, including wind, hail, and falling debris. However, coverage details can vary, so it’s essential to review your policy and consult with your insurance provider. They will guide you through the claims process and determine the extent of your coverage. Having a detailed assessment from a roofing contractor can help facilitate your claim.

How long will the roof repair or replacement process take?

The duration of roof repairs or replacements depends on the extent of the damage and the size of your roof. Minor repairs may be completed within a few days, while a full roof replacement can take anywhere from a few days to a couple of weeks. Additional time may be required for weather delays, permitting, and insurance approvals. A detailed timeline will be provided by your roofing contractor after an initial assessment.

Can I perform the roof repairs myself?

While minor repairs might seem manageable, storm damage often requires professional expertise to ensure the repairs are done correctly and safely. Roofing work can be dangerous, and improper repairs can lead to further damage and potential voiding of your warranty. It’s best to hire a qualified roofing contractor who can provide proper assessments, repairs, and liaise with your insurance company.

What materials and warranties do you offer for roof repairs and replacements?

We offer a variety of high-quality roofing materials, including asphalt shingles, metal roofing, and tiles, each with their benefits in durability and aesthetics. We work with leading manufacturers who provide warranties ranging from 20 to 50 years, depending on the material and product. Our workmanship also comes with a warranty to ensure peace of mind and reliable service.

What our customers say

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

I recently received service from HEP for two different issues on two different days. Marcus was prompt, and expertly assessed the need for a new water pressure valve. Olin stopped by today to assess my roofing damage from our recent bad weather. His expertise was instrumental in our decision for short term repair, and a plan for future upgrading to our roof. I’m a new member to the HEP service plan, and happy to know they are only a call away should I need anything else for my home repair and maintenance issues!

19 C.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.