Storm Damage Restoration

HEPStorm Damage Restoration

Storm Damage Restoration | Roofing | Philadelphia

When storms strike Philadelphia, they can leave a trail of destruction in their wake, especially to your roof. HEP's Roofing is here to provide swift, reliable storm damage restoration that brings peace of mind back to your home. Our expert team specializes in assessing the extent of the damage and developing a personalized restoration plan that ensures your roof is as good as new. From minor repairs to major overhauls, we use the highest quality materials and proven techniques to withstand future storms. Trust HEP's Roofing to protect your home, restore comfort, and give you the confidence to weather any storm.

What our customers say

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.
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Chris L.
HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.
Wayne M. profile photo
Wayne M.
Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding
Kevin S. profile photo
Kevin S.
Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.
Joe G. profile photo
Joe G.
Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend
Ben S. profile photo
Ben S.
Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.
Cierra B. profile photo
Cierra B.
Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.
Jamera M. profile photo
Jamera M.
We had Larry and Jorge come and fix a leak in our ceiling from the upstairs plumbing. They did amazing! They were also a thrill yo talk to. Definitely recommend them! 100%
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Cindy L.
Michael Mott from HEP INC came out looked at my roof for storm damage and was very helpful and knowledgeable and was great at answering any and every question I asked. Highly recommend him and HEP if you need any work done.
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Brandon S.
Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.
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Shelly M.

Protecting Philadelphia Homes From Storm-Related Roof Damage

Philadelphia’s weather patterns can change from calm blue skies to violent winds, driving rain, hail, and even the occasional nor’easter in a matter of hours. That volatility places extraordinary stress on residential and commercial roofing systems throughout the city and its surrounding suburbs. HEP specializes in storm damage restoration, offering an end-to-end service that brings roofs back to pre-storm condition (or better) while meeting the strictest local code requirements.

Why Storm Damage Restoration Requires a Specialized Approach

Storm damage rarely limits itself to missing shingles. Each weather event has a signature pattern of destruction that can compromise several structural elements at once:

  • Wind uplift can rip underlayment and flashing away, creating pathways for water intrusion.
  • Wind-borne debris may bruise asphalt shingles or puncture single-ply membranes.
  • Hailstones fracture protective granules, shortening life expectancy.
  • Torrential rainfall overwhelms gutters and downspouts, forcing water under the roof system.
  • Rapid temperature swings stress expansion joints, fasteners, and sealants.

Storm restoration therefore combines forensic inspection, emergency mitigation, structural repair, and preventive upgrades—an integrated service model HEP has refined for Philadelphia’s diverse building stock.

The Philadelphia Climate Challenge

Rapid Weather Shifts

A typical mid-Atlantic coastal storm can drag warm, moist air from the south and collide with Arctic cold fronts originating from Canada. The clash produces:

  • Sudden gusts exceeding 60 mph
  • Quarter-size hail or larger
  • Flash flooding that saturates rooftops

Philadelphia’s dense urban fabric means flying debris from nearby structures can collide with roofs even if the epicenter of the storm passes miles away.

Aging Housing Inventory

Over half of the city’s housing units were constructed before 1960. While many have been modernized, older roof decks, rafters, and masonry parapets often hide latent weaknesses. HEP’s technicians are trained to recognize how historical construction methods interact with modern roofing materials during extreme weather, ensuring no structural nuance is overlooked.

Local Code and Permit Nuances

The Philadelphia Department of Licenses & Inspections enforces codes that evolve frequently. Permits can be expedited for storm damage, yet documentation must still show:

  • Material approvals for wind uplift ratings
  • Adherence to reflective roof coating ordinances
  • Compliance with energy-efficiency mandates

HEP keeps permanent relationships with city permit offices, ensuring restoration projects progress without bureaucratic slowdowns.

The HEP Storm Damage Restoration Workflow

1. Immediate Response and Temporary Protection

Within hours of a service request, HEP deploys a rapid-response crew to install:

  • Reinforced tarpaulins over exposed decking
  • Protective shrink-wrap around chimneys and skylight curbs
  • Temporary gutter extensions to divert water away from foundations

Speed at this stage prevents cascading damage to insulation, drywall, and electrical systems.

2. Comprehensive Roof Inspection

HEP goes beyond a visual shingle check. Certified inspectors use:

  • High-resolution drone imaging for elevated vantage points
  • Infrared thermography to detect sub-surface moisture
  • Moisture meters to map saturated substrates
  • Core sampling (when warranted) to validate composition and integrity

The resulting digital inspection report includes photographs, annotated diagrams, and a prioritized scope of work—a vital document when coordinating with insurance adjusters.

3. Strategy Development

Restoration plans are customized for each property but generally include:

  • Removal of compromised material down to sound decking
  • Structural reinforcement if joists or trusses deflected under wind loads
  • Upgrade recommendations such as impact-resistant shingles or TPO membranes with higher puncture resistance
  • Ventilation and insulation enhancements to reduce future thermal stress

4. Materials Procurement

HEP’s supplier network ensures access to brand-matched shingles, membrane rolls, fasteners, and sealants—even during widespread storm events when demand surges. Material parity maintains visual uniformity for partial re-roofs and honors manufacturer warranties.

5. Restoration Execution

Crews follow a strict sequence designed for safety and quality:

  • Tear-off and debris management with covered chutes to protect landscaping
  • Deck repair or replacement, including re-nailing to meet current uplift codes
  • Ice & water shield installation in eaves, valleys, and penetration points
  • Underlayment installation—synthetic or self-adhered—specified by roof pitch
  • Final surface application: shingles, metal panels, modified bitumen, or single-ply membrane
  • Flashing fabrication on-site using portable brakes for custom profiles
  • Ridge ventilation, drip edge, and gutter reinstallations

6. Quality Assurance and Documentation

Upon completion, HEP performs:

  • Final drone flyover comparing before-and-after footage
  • Fastener pull-out testing on representative samples
  • Water-intrusion simulation with controlled hose pressure
  • Written confirmation that manufacturer installation guidelines were met

Clients receive a digital close-out packet containing warranties, inspection photos, and maintenance suggestions.

Identifying Roof Damage After a Storm

Some signs appear obvious; others remain hidden until deterioration accelerates. HEP educates property owners to look for:

  • Shingle flaps or missing tabs scattered on the lawn
  • Dark streaks or algae blooms that indicate moisture retention
  • Interior ceiling spots forming days after rainfall
  • Sagging gutters or fascia boards pulled away from the house
  • Granule accumulation in downspouts—a signal of hail impact
  • Rattling noises in the attic during moderate winds

Early detection can significantly reduce restoration scope and timeline.

Common Myths Debunked

  • “If the roof isn’t leaking, it’s fine.”
    Micro-fractures in the underlayment can remain dormant until the next heavy storm.

  • “New roofs can’t be damaged by hail.”
    Even brand-new shingles can bruise, voiding warranties and reducing lifespan.

  • “Insurance only covers total roof replacement.”
    Partial repairs often qualify, and HEP assists in documenting specific damaged sections.

Material Options Tailored to Philadelphia Properties

Architectural Asphalt Shingles

Ideal for rowhomes and suburban residences.

Benefits:

  • Class A fire rating
  • 130 mph wind uplift resistance when installed with the correct starter strip
  • Wide color palette harmonizing with brick and stone facades

Impact-Resistant Shingles

UL 2218 Class 4 ratings withstand hail up to 2″ in diameter.

Advantages:

  • Potential insurance premium reductions
  • Reinforced fiberglass mats for extended longevity

Metal Roofing Panels

Galvalume steel or aluminum standing-seam profiles complement contemporary renovations.

Highlights:

  • 50-year life expectancy
  • Recyclable materials, aligning with Philadelphia’s sustainability goals
  • Superior snow-shedding during winter nor’easters

Single-Ply Membranes for Flat Roofs

TPO and PVC are popular on commercial buildings and modern rowhome additions.

Key features:

  • High solar reflectivity for lower cooling costs
  • Heat-welded seams create monolithic waterproofing
  • Compatibility with green roofing systems and solar arrays

Modified Bitumen

A time-tested choice for legacy flat roofs.

Strengths:

  • Multi-ply redundancy resists punctures
  • Self-adhered options reduce torch-related fire risks

The Role of Ventilation and Insulation in Storm Resilience

A roof system’s durability depends not only on external materials but also on interior airflow and thermal balance.

  • Inadequate ridge and soffit ventilation traps humidity, weakening wood decking.
  • Excess attic heat accelerates shingle aging and can exacerbate ice dams.
  • Dense-packed cellulose or closed-cell spray foam insulation reduces convection, stabilizing interior temperatures during winter freezes and summer heatwaves.

HEP assesses and upgrades ventilation pathways and R-value during the restoration process, creating a holistic defense against future storms.

Navigating Insurance Claims With HEP’s Documentation Expertise

While pricing details remain private, the claim process typically follows these stages:

  1. Emergency mitigation documentation (photographs, material receipts)
  2. Scope of loss identification with line-item detail
  3. Adjuster walk-through coordination
  4. Supplemental claim submission if hidden damage emerges

HEP’s in-house claim specialists translate technical repair needs into the language insurance carriers understand, accelerating approvals and ensuring code-required upgrades are included.

Neighborhood-Specific Considerations Across Philadelphia

Center City and Historical Districts

Rowhomes with shared parapet walls require careful staging to prevent debris from entering neighbor properties. HEP employs narrow scaffolding systems and leverages early-morning work windows to comply with noise ordinances.

Manayunk and Roxborough

Steep slopes and hillside foundations produce unique wind tunnels. HEP chooses shingles rated for higher uplift and installs additional fasteners at eaves and rakes.

South Philadelphia

Flat roofs dominate, often supporting deck patios. HEP utilizes slip-resistant membranes and reinforces handrail penetrations with double flashing to handle foot traffic post-restoration.

Northeast Philadelphia Suburbs

Detached single-family homes feature larger roof spans. HEP performs truss analyses to confirm structural integrity after extreme snow loads and retrofits hurricane clips where code updates demand.

Long-Term Maintenance After Restoration

A properly restored roof will protect a structure for decades, yet routine upkeep remains essential.

Recommended schedule:

  • Semi-annual visual inspection—spring and fall
  • Gutter cleaning after leaf drop and post-storm
  • Sealant touch-ups around skylights and vent stacks every five years
  • Roof washing to remove algae or moss growth with non-corrosive solutions

HEP offers maintenance agreements that document each service, supporting future warranty claims and property value assessments.

Sustainability and Environmental Responsibility

Storm damage restoration presents an opportunity to enhance energy efficiency and reduce landfill waste.

HEP’s green initiatives include:

  • Recycling old asphalt shingles into road-paving material
  • Preferential use of Energy Star–certified roofing products
  • Offering cool-roof coatings that reflect up to 85% solar heat
  • Implementing job-site waste sorting to separate metals, plastics, and cardboard for recycling streams

Solar-Ready Roofing

Philadelphia’s Climate Action Playbook encourages renewable energy adoption. HEP installs solar-ready flashing kits and load-bearing reinforcements during restoration so homeowners can integrate photovoltaic panels without additional structural modifications later.

Signs of Quality Craftsmanship You Can Verify

A restored roof might look beautiful from the curb, but performance details lie beneath the surface. During a post-project walk-through, HEP encourages owners to inspect:

  • Straight, uniform nail lines—visible under lifted shingle tabs
  • Flashing embedded under shingles, not face-nailed
  • Properly aligned ridge caps with continuous ventilation slots
  • Clean attic spaces free of stray fasteners or debris
  • Blended shingle colors without blotchy patches

These checkpoints confirm that installation followed manufacturer specs and best practices.

Storm Preparedness Tips for Philadelphia Property Owners

Taking proactive steps before the next storm season helps minimize damage.

  • Secure loose patio furniture and trash bins that can become airborne.
  • Trim tree branches overhanging the roof to prevent limb impact.
  • Inspect caulking around skylights and chimneys for degradation.
  • Ensure gutters are clear and downspouts discharge at least six feet from foundations.
  • Store a copy of your homeowners policy and recent roof inspection in a waterproof digital archive.

Common Roof Components Requiring Special Attention After a Storm

Flashing

The thin metal that seals intersections is often the first failure point. HEP uses 26-gauge galvanized steel or 16-ounce copper, depending on environmental exposure, and laps joints at least four inches with butyl tape.

Ridge Vents

High winds can dislodge ridge vent caps, creating a direct opening into the attic. HEP applies extra fasteners and high-temperature sealant beads to secure ridgeline components.

Skylights and Sun Tunnels

Impact from hail or debris can fracture lenses or compromise curb flashing. Replacement units are installed with self-flashing aprons and additional ice & water shield.

Chimney Crowns

Masonry chimneys absorb moisture during storms. HEP re-crowns deteriorated mortar caps and installs stainless-steel chase covers to block water entry.

The Value of Local Expertise

National storm-chasing contractors often sweep into hard-hit areas, but their teams may lack familiarity with Philadelphia’s architecture, permitting protocols, or climate. HEP’s local roots mean:

  • Long-term accountability for workmanship warranties
  • Established relationships with supply houses for quick material replenishment
  • Understanding of the city’s diverse roofing styles—from slate mansards in Germantown to torch-down flats in Fishtown

Case Study Snapshots of Typical Restoration Scenarios

Wind-Torn Asphalt Roof in Chestnut Hill

Problem: 45 squares of architectural shingles peeled back by 70-mph gusts.
Solution: HEP replaced damaged sections, upgraded underlayment to a synthetic with a 25-year warranty, and added six intake vents along the soffit line to improve airflow.

Hail-Pitted Flat Roof in Northern Liberties

Problem: 1.5-inch hailstones punctured a 5-year-old TPO membrane.
Solution: TPO field sheets were heat-welded for a seamless patch; tapered insulation added to improve drainage; reflective topcoat applied for energy savings.

Nor’easter Ice Dam in Fox Chase

Problem: Ice buildup forced meltwater under shingles, soaking attic insulation.
Solution: Installation of 6-feet ice & water shield along eaves, upgrade to ridge vent, and replacement of saturated cellulose with closed-cell foam.

Post-Restoration Peace of Mind

A roof restored by HEP stands ready for Philadelphia’s next weather event, delivering:

  • Enhanced curb appeal that supports property value
  • Compliance with the latest municipal codes
  • Reduced energy consumption through modern materials and ventilation
  • Manufacturer and workmanship warranties for layered protection

By coupling rapid response with meticulous craftsmanship, HEP ensures that a storm’s aftermath becomes an opportunity to fortify, beautify, and future-proof every Philadelphia roof it touches.

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