Storm Damage Restoration

Storm Damage Restoration | Roofing | Oak Ridge

When the storm clouds roll away, the damage left behind can be overwhelming. At HEP, we understand the urgency and importance of restoring your roof to its prime condition. Nestled in the heart of Oak Ridge, our expert team combines swift action with meticulous attention to detail, ensuring your home is safeguarded against the unpredictable weather. With a legacy of quality craftsmanship and a commitment to using the finest materials, we transform storm damage into a distant memory. Trust HEP to restore your peace of mind, one shingle at a time.

FAQs

What should I do immediately after a storm damages my roof in Oak Ridge?

After a storm damages your roof, the first step is to ensure your safety and that of your family. Avoid any areas where the roof might be unstable. Contact your insurance company to report the damage and take photos for documentation. Then, reach out to a professional roofing contractor in Oak Ridge to inspect the damage and provide a repair estimate.

How can I tell if my roof has storm damage?

Signs of storm damage can include missing or broken shingles, dents in metal flashing, leaks in the attic or ceiling, granules in gutters, and visible damage from fallen debris. A professional inspection is recommended for a thorough assessment, as some damage may not be immediately visible.

Will my insurance cover the cost of roof repairs or replacement?

Most homeowner insurance policies cover storm damage, including repairs or replacement of your roof, depending on the extent of the damage and your policy's terms. It's important to contact your insurance provider as soon as possible to file a claim and understand your coverage specifics.

How long does the roof repair or replacement process take?

The timeline for roof repair or replacement varies depending on the extent of the damage, weather conditions, and the availability of materials and labor. Generally, minor repairs can take a few days, while complete roof replacements may take one to two weeks. Your contractor can provide a more accurate timeline after assessing the damage.

What factors should I consider when choosing a roofing contractor in Oak Ridge?

When selecting a roofing contractor, consider their experience, particularly with storm damage repairs, their licensing and insurance, customer reviews and references, warranty offerings, and their responsiveness to your inquiries. A reputable local contractor will also have knowledge of Oak Ridge's building codes and permit requirements.

How can I prevent future storm damage to my roof?

To minimize future storm damage, ensure regular roof maintenance, such as cleaning gutters, trimming overhanging branches, and replacing damaged shingles promptly. Consider installing impact-resistant roofing materials, and schedule periodic professional inspections to identify and address potential issues before they become severe.

What our customers say

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

It's definitely a great place to work. As far as service they always respond within 24 hours if your having any issues in your home or just want to upgrade what you have. Whether it's heating or air conditioning, ventilation ,electrical, plumbing or roofing. HEP will do it an surpass your expectations.

Justin

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.

Jamera M.

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.