Storm Damage Restoration

Storm Damage Restoration | Roofing | Norris

When a storm strikes in Norris, it often leaves behind a chaotic aftermath, especially when it comes to your roof. At HEP's Roofing, we specialize in storm damage restoration to bring peace of mind back to your home. Our experts rapidly assess the extent of the damage and implement effective solutions to fortify your property against future weather events. With our fast response times, high-quality materials, and dedicated team, you can trust us to restore your roof to its former glory. From minor repairs to comprehensive restorations, HEP’s Roofing ensures your home remains a safe haven after the storm. Count on us to weather the storm together.

FAQs

How do I know if my roof has been damaged by a storm?

After a storm, inspect your roof for visible signs of damage such as missing shingles, dents in metal roofing, or damaged flashing. Inside, look for leaks or water stains. If you're unsure, it's best to schedule a professional inspection to determine the extent of the damage.

What should I do immediately after my roof is damaged in a storm?

First, ensure your safety and that of your family by addressing any immediate hazards. Then, document the damage with photos and contact your insurance company to start the claims process. Finally, secure a professional roofing contractor to assess and temporarily repair the damage to prevent further issues.

How long do I have to file a claim for storm damage with my insurance company?

Most insurance policies require you to file a claim within a specific period, typically ranging from 30 to 60 days after the incident. However, exact timeframes can vary, so it’s best to review your policy or consult with your insurance provider for the precise details.

Can a storm damage inspection be done immediately, even if it's not safe to climb onto the roof?

Yes, a preliminary inspection can be conducted from the ground using binoculars or a drone to assess visible damage. Professional roofing contractors have the necessary tools and experience to evaluate your roof safely and can perform a more comprehensive inspection when conditions are safe.

Will my insurance cover the cost of roof repairs or replacement after storm damage?

Most homeowners’ insurance policies do cover roof repairs or replacement due to storm damage. However, coverage can vary based on your specific policy and the nature of the damage. It's crucial to review your insurance policy and discuss it with your provider to understand your coverage.

How long will it take to repair or replace my roof after storm damage?

The timeline for roof repair or replacement depends on the extent of the damage, the size of your roof, and weather conditions. Minor repairs may take a few days, while a full replacement could take a week or more. A professional roofing contractor can provide a more accurate timeline based on your specific situation.

What our customers say

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.

Jamera M.

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Jacob Newman and Mark Mullin we're out today and finished off the repair job that needed done. This job had been a challenge for everyone that was sent out. They did a great job and it appears that all of the issues have been solved. Thanks a lot guys for the great service.

Merkaba T.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.