Storm Damage Restoration

Storm Damage Restoration | Roofing | Thorn Hill

At HEP, we understand that storm damage can be more than just an inconvenience—it's an urgent matter that affects your home's safety and your peace of mind. That's why we're committed to providing swift, professional roofing storm damage restoration services in Thorn Hill. Our experienced team is equipped to handle everything from minor repairs to extensive restorations, ensuring your roof is as strong and resilient as ever. With HEP, you can expect quality craftsmanship, transparent communication, and a dedicated focus on getting your life back to normal as quickly as possible. Don't let storm damage disrupt your home any longer—trust HEP to restore your roof and your confidence.

FAQs

How do I know if my roof has storm damage?

Signs of storm damage to a roof may include missing or broken shingles, dents in metal components, leaks inside the home, granules from shingles in gutters, and visible debris on the roof. If you suspect damage, it’s critical to have a professional inspection to assess the extent of repairs needed.

What should I do immediately after a storm damages my roof?

If your roof is damaged after a storm, ensure your safety first. Avoid entering areas with potential structural damage. Document the damage with photos and videos, and contact your insurance company to file a claim. Then, get in touch with a reputable roofing contractor for an emergency inspection and temporary solutions, like tarping.

Will my insurance cover the cost of storm damage repairs?

Most standard homeowner’s insurance policies cover storm damage. Coverage can include repairs for wind and hail damage, falling objects, and water damage. It is essential to review your policy details and speak with your insurance agent to understand your coverage and any deductibles that apply.

How long does it take to repair storm damage on a roof?

The duration of storm damage repairs varies based on the extent of damage and weather conditions. Simple repairs might take a few days, while more extensive damage requiring roof replacement could take a week or more. A professional roofing contractor will provide a detailed timeline after assessing the damage.

Can I repair my roof myself after a storm?

While minor repairs might seem manageable, it’s generally advisable to hire a professional. Roofing work can be hazardous, and improper repairs could lead to further damage or void your warranty. Professional roofing contractors have the expertise and equipment to conduct safe and effective repairs.

What should I look for in a roofing contractor for storm damage restoration?

When choosing a roofing contractor, ensure they are licensed, insured, and have a good reputation with verified references. Look for experience in handling storm damage and navigating insurance claims. Check for positive reviews and ratings, and ask for a detailed written estimate before work begins.

What our customers say

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

I was lucky enough to work with Tiffany, Chase, Eric, Aavi and Glenn. I wa really impressed with the care and attention that was given to my issue. They answered all my questions thoroughly and their measurements matched mine, so I knew they weren't trying to sell me a bigger unit than I needed. They came when they said they would, they called when they were on their way, and kept me abreast of their progress. They checked in with me during the install and sent someone out the next day to inspect the work and make sure it was running well and that I was happy with the work. Additionally, the price they quoted me was much lower than another company that we had used earlier. The day after the install, Glenn came by and did a thorough QC inspection. He explained what he was looking for and showed me what he found so that I was in the loop. Every single person ive spoken with has been extremely punctual, kind, thorough, and patient in answering my million questions, for which I'm very grateful. A+ job; I'll be calling you guys next time I need an inspection or repair.

Amie C.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.