Storm Damage Restoration

Storm Damage Restoration | Roofing | Pikeville

When Mother Nature strikes, trust HEP's Roofing to restore your home in Pikeville to its former glory. Our dedicated team of experts specializes in assessing and repairing storm damage with precision and care. From the initial inspection to the final nail, we ensure every detail is handled, providing you with peace of mind during stressful times. Using top-grade materials and the latest techniques, we fix leaks, replace shingles, and strengthen your roof against future storms. Experience swift, reliable service that puts your family's safety and home integrity first. Contact us today—because a sturdy roof means a secure home.

FAQs

How can I tell if my roof has been damaged by a storm?

Signs of storm damage on your roof include missing, cracked, or curled shingles, dents or dings in metal roofing, granule loss on asphalt shingles, and leaks or water stains inside your home. After a severe weather event, it's advisable to have a professional inspection to thoroughly assess any damage.

What should I do immediately after a storm damages my roof?

First, ensure your safety by staying away from any hazardous areas. Document the damage with photos and notes, and then contact a professional roofing contractor for a thorough inspection. Additionally, inform your insurance company to initiate the claims process.

Will my insurance cover the cost of storm damage roof repairs?

Most homeowner’s insurance policies cover roof damage caused by storms, including wind, hail, and other severe weather events. It's essential to review your policy details and contact your insurance provider to understand your coverage and initiate a claim.

How long does the roof repair process take after a storm?

The duration of the roof repair process can vary based on the extent of the damage, weather conditions, and the availability of materials. Typically, minor repairs can be completed in a few days, while more extensive repairs or replacements might take a week or longer.

Can I perform storm damage repairs on my own?

While minor fixes might seem doable, storm damage repairs often require professional skills and safety measures. Improper repairs can lead to further damage and potential safety hazards. It’s always best to hire an experienced roofing contractor to ensure proper and lasting repairs.

What should I look for in a storm damage restoration contractor?

When choosing a contractor, look for certified and licensed professionals with experience in storm damage restoration. Check for positive customer reviews, request proof of insurance, and ask for written estimates. A reputable contractor will also assist you with the insurance claims process.

What our customers say

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.

Jamera M.

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.