Storm Damage Restoration

Storm Damage Restoration | Roofing | Pigeon Forge

Experiencing storm damage can be daunting, but HEP Roofing in Pigeon Forge is here to lift that weight off your shoulders. Our dedicated team specializes in comprehensive storm damage restoration, ensuring your roof regains its strength and durability. We use top-tier materials and expert craftsmanship to address everything from minor leaks to major structural damages. With swift response times and meticulous attention to detail, we turn chaotic situations into calm resolutions. Trust HEP Roofing to restore your peace of mind—and your roof—just like new.

FAQs

How do I know if my roof has storm damage?

Signs of storm damage can include missing or broken shingles, dents in metal roofing, leaks inside your home, and noticeable debris on the roof. Additionally, check for granule loss on asphalt shingles and look at the flashing and gutters for any dislocations or damage. If you're unsure, it’s advisable to have a professional inspection.

What should I do immediately after a storm to protect my roof?

Right after a storm, ensure your safety first. Once it's safe, perform a visual inspection of your roof from the ground. Document any visible damage with photos. Next, schedule a professional roofing inspection to identify hidden issues. Cover any exposed areas with a tarp to prevent further water intrusion until repairs can be made.

Will my homeowner's insurance cover roof storm damage?

Most homeowner’s insurance policies cover damage caused by storms, including hail, wind, and fallen debris. However, coverage can vary by policy and the type of damage. Review your policy details and contact your insurance provider for specific information. Our team can assist with the claims process to ensure all necessary documentation is provided.

How long do I have to file an insurance claim after storm damage?

The timeframe to file an insurance claim varies by insurance company and policy, but it's critical to act quickly. Most insurers require claims to be filed within a certain period after the event, typically ranging from a few weeks to several months. Check your policy details and contact your insurance provider to determine the exact timeframe.

What are the steps involved in the storm damage restoration process?

The storm damage restoration process typically includes an initial assessment, temporary fixes, detailed inspection, insurance claim assistance, and permanent repairs. We start with a thorough inspection to identify all damage, followed by temporary measures such as tarping. After filing your insurance claim, we work with your insurer to finalize repairs, ensuring all work meets high-quality standards.

Why should I choose a local roofing company for storm damage restoration?

Choosing a local roofing company for storm damage restoration offers several benefits. Local companies are familiar with local weather patterns and building codes. They can respond quickly to emergencies and provide personalized service. Additionally, supporting local businesses helps boost the community's economy and ensures accountability and trustworthiness.

What our customers say

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Excellent customer service, always asking questions to make the job right the first. Love the new roof and ac unit. Jake and his crew did an excellent job on the return, duct work, and installing the ac unit. Absolutely satisfied with the results and the time it took. Very attractive to the needs and wants of the customer. Would highly recommend HEP to everyone. Job very well done.

Barbara T.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.

Jamera M.

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.