Storm Damage Restoration

Storm Damage Restoration | Roofing | Whitwell

When a storm strikes in Whitwell, the aftermath can leave your roof in shambles, and that's where HEP's roofing - storm damage restoration steps in. Our team specializes in rapid, reliable, and professional restoration services designed to safeguard your home from further damage. With years of experience handling the full spectrum of storm-related issues—from minor repairs to complete roof replacements—our skilled technicians use top-of-the-line materials to ensure your roof is not only fixed but fortified against future storms. Trust HEP to restore your peace of mind and protect your family with unparalleled craftsmanship and dedicated service. In the wake of a storm, we're the helping hand you need.

FAQs

What should I do immediately after a storm has damaged my roof?

First, ensure your safety and the safety of your family by evacuating the property if the damage is severe. After ensuring safety, document the damage with photos and videos, and then contact a professional roofing contractor for an inspection and temporary repairs to prevent further damage. Finally, file a claim with your insurance company using the documented evidence.

How can I tell if my roof needs repair or replacement after a storm?

Signs that your roof may need repair or replacement include missing, cracked, or curling shingles, leaks or water stains inside your home, sagging roof sections, and visible dents or damage from debris. A professional roofing contractor can conduct a thorough inspection to assess the extent of the damage and provide recommendations.

Will my homeowner's insurance cover the cost of storm damage to my roof?

Most homeowner's insurance policies cover storm damage, but the extent of coverage and specific terms can vary. It's best to review your policy details and contact your insurance provider to understand what is covered. A professional roofing contractor can assist you by providing a detailed report and estimate that you can submit as part of your insurance claim.

How long does it take to repair or replace a storm-damaged roof?

The timeline for repairing or replacing a storm-damaged roof depends on the extent of the damage, the size and type of the roof, weather conditions, and the availability of materials and contractors. Minor repairs can take a few days, while a complete roof replacement may take one to two weeks. Your roofing contractor can provide a more accurate timeline after assessing the damage.

What should I look for in a storm damage restoration roofing contractor?

Choose a contractor with experience in storm damage restoration, proper licensing and insurance, positive customer reviews, and a good reputation in Whitwell. It's also important to get detailed written estimates and verify the contractor’s experience in dealing with insurance claims. A reliable contractor will also offer warranties on their work and use high-quality materials.

Can I perform temporary repairs myself while waiting for professional help?

You can perform temporary repairs to prevent further damage, such as covering holes or leaks with a tarp and clearing debris from the roof. However, it's important to prioritize safety and avoid climbing onto the roof during unsafe conditions. It's best to contact a professional roofing contractor as soon as possible to ensure proper and safe repairs.

What our customers say

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.

Jamera M.

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Just wanted to give a shout out to Josh, who came out to do our quality control inspection. My wife and I were very pleased with his thoroughness in making sure that even though everything was running well, he wanted to make sure that everything was up to his exacting standards.