Storm Damage Restoration

Storm Damage Restoration | Roofing | Crab Orchard

When Mother Nature strikes, HEP's roofing experts in Crab Orchard are here to restore your peace of mind. Specializing in storm damage restoration, our dedicated team promptly assesses and repairs your roof, ensuring your home remains safe and secure. From hail and wind damage to fallen debris, we handle it all with exceptional craftsmanship and attention to detail. Trust HEP to bring your home back to its best after the storm. Your safety and satisfaction are our top priorities.

FAQs

How do I know if my roof has storm damage?

Signs of storm damage can include missing shingles, dents in metal roofing, cracked or broken tiles, leaks inside your home, and visible water stains on your ceiling or walls. If you notice any of these signs after a storm, it's important to schedule a professional inspection promptly.

What should I do immediately after a storm to protect my roof?

First, ensure your safety by waiting until the storm has completely passed. Then, perform a visual inspection from the ground, looking for obvious signs of damage. Document any visible damage with photos. Contact a professional roofing contractor in Crab Orchard to conduct a thorough inspection and to tarp exposed areas to prevent further damage.

Will my homeowners insurance cover storm damage to my roof?

Most homeowners insurance policies cover storm-related roof damage. However, coverage can vary, so it's important to review your policy and contact your insurance provider to understand the specifics. A professional roofing contractor can also assist you in documenting the damage and navigating the claims process.

How long does the storm damage restoration process take?

The duration of the storm damage restoration process depends on the extent of the damage, the size of your roof, weather conditions, and the availability of materials. Minor repairs may take a few days, while more extensive restoration projects may take several weeks. Your roofing contractor can provide a more accurate timeline after assessing the damage.

Can I repair storm damage myself, or should I hire a professional?

While minor issues like small leaks or a few missing shingles might be within the capabilities of an experienced DIYer, professional inspection and repair are recommended for most storm damage. Professionals have the necessary training, tools, and safety equipment to accurately identify and repair all damage, ensuring the integrity and longevity of your roof.

What should I consider when choosing a roofing contractor for storm damage restoration?

When selecting a roofing contractor, consider their experience with storm damage restoration, local reputation, and customer reviews. Verify their licensing and insurance, and ask for references. It's also wise to get multiple estimates and ensure they provide a detailed quote including timelines, materials, and warranty information.

What our customers say

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

I was very pleased with the service thr HEP technician provided. He explained everything he did and future required fixes in great detail. We've used HEP for roof repair and HVAC services and have been very pleased with by the services provided. I would recommend to friends and family.

Stephanie C.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.