Storm Damage Restoration

Storm Damage Restoration | Roofing | Charleston

Facing the aftermath of a storm in Charleston can be daunting, but HEP's Roofing is here to restore peace of mind and the integrity of your home. Our dedicated team specializes in storm damage restoration, ensuring your roof is not just fixed, but fortified against future tempests. Leveraging years of expertise and state-of-the-art materials, we address everything from minor leaks to significant structural damage with precision and care. Trust HEP's Roofing to bring prompt, professional, and reliable service, turning the rubble left by the storm into a resilient and secure shelter for you and your family. Reach out to us today—let us help you weather any storm.

FAQs

What are the signs that my roof has suffered storm damage?

Common signs of storm damage include missing or broken shingles, dents in shingles or roof vents, granule loss on shingles, leaks inside the home, and visible damage to roof flashing. It's crucial to inspect your roof after a severe weather event to prevent further damage.

How soon should I have my roof inspected after a storm?

It's recommended to have your roof inspected as soon as possible after a storm. Prompt inspections can identify and address damage early, preventing further complications such as leaks and structural damage.

Will my homeowners' insurance cover storm damage repairs?

Most homeowners' insurance policies cover storm damage, but the extent of coverage can vary. It’s important to review your policy details and consult with your insurance provider. We can also assist you with the claims process to ensure you get the necessary coverage.

How do you determine the extent of the damage to my roof?

Our trained professionals conduct thorough inspections to assess storm damage. This includes evaluating the condition of shingles, flashing, gutters, and other roof components. We use advanced tools and techniques to ensure no damage is overlooked.

Can I make temporary repairs to my roof while I wait for a professional inspection?

Yes, temporary repairs, such as tarping a leaky area, can help prevent further damage. However, it's important to have a professional evaluate and perform permanent repairs to ensure the integrity of your roof.

How long does it take to complete storm damage roof repairs?

The duration of storm damage repairs can vary based on the extent of damage and the size of your roof. Minor repairs may take a few hours, while more extensive damage could require several days. We provide an estimated timeline after our initial inspection.

What our customers say

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.

Jamera M.

The recent cold temperatures resulted in water problem issues. I got online looking for plumbers. I chose HEP because of their good reviews. The technicians arrived promptly and gave me an estimate quickly. I thought it was a very reasonable price. Colby Puckett and Chandler installed a new (PRV) pressure release valve. They had our water back on in less than an hour. I'm so thankful for the professional polite techs giving me my water back and I don't have to keep buying jugs of water anymore. HEP will be my go to company for any plumbing, electrical, roofing etc. issues in the future. It's nice to know that this company can repair so many different things. Thank you guys so much.

Teresa P.

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.