Storm Damage Restoration

Storm Damage Restoration | Roofing | Gatlinburg

Has your roof taken a hit from a recent storm in Gatlinburg? Trust HEP's Roofing for expert storm damage restoration! We understand that weather in the Smoky Mountains can be unpredictable, leaving your home vulnerable. Our skilled team is ready to tackle everything from minor repairs to complete roof replacements. We use top-quality materials to ensure your roof is built to withstand future weather challenges. With prompt service and meticulous attention to detail, we aim to restore both your roof and your peace of mind. Contact HEP's Roofing today and let us bring your roof back to its best condition. Your home deserves the best—call us now!

FAQs

How do I know if my roof has storm damage?

Signs of storm damage can include missing, cracked, or curled shingles, dented metal components, leaks in the attic or ceiling, and granules collecting in gutters. After a storm, it's crucial to conduct a visual inspection or have a professional roofer assess your roof.

What should I do if my roof is damaged after a storm?

First, ensure your safety and avoid any damaged areas if they pose a risk. Document the damage with photos and notes. Contact your insurance company to file a claim and then reach out to a professional roofing contractor to schedule an inspection and temporary repairs if necessary.

Does homeowners' insurance cover storm damage to my roof?

Most homeowners' insurance policies cover storm damage, but the extent of the coverage can vary. It's important to review your policy details and contact your insurance provider to understand your specific coverage and the claims process.

How long does the roof storm damage repair process take?

The duration of the repair process depends on the extent of the damage, weather conditions, and the availability of materials and contractors. Minor repairs might take a few days, while extensive damage could require weeks. Your contractor will provide an estimated timeline following their assessment.

Can I stay in my home during roof repairs?

In most cases, you can stay in your home during roof repairs. However, depending on the severity of the damage and the scope of the work, there might be disruptions or noise. Your roofing contractor will discuss any necessary precautions and accommodations with you.

Why is it important to address storm damage to my roof promptly?

Promptly addressing storm damage is crucial to prevent further deterioration or secondary issues like water leaks, mold growth, and structural complications. Quick repairs help maintain the integrity of your home and minimize repair costs in the long run.

What our customers say

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.

Jamera M.

The recent cold temperatures resulted in water problem issues. I got online looking for plumbers. I chose HEP because of their good reviews. The technicians arrived promptly and gave me an estimate quickly. I thought it was a very reasonable price. Colby Puckett and Chandler installed a new (PRV) pressure release valve. They had our water back on in less than an hour. I'm so thankful for the professional polite techs giving me my water back and I don't have to keep buying jugs of water anymore. HEP will be my go to company for any plumbing, electrical, roofing etc. issues in the future. It's nice to know that this company can repair so many different things. Thank you guys so much.

Teresa P.

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.