Storm Damage Restoration

Storm Damage Restoration | Roofing

When the unexpected happens and a storm leaves your roof in disarray, HEP's Roofing is here to restore your peace of mind. Our expert team specializes in quick and reliable storm damage restoration, making sure your home is protected from further harm. We don't just fix roofs; we rejuvenate them with quality materials and precise workmanship. From assessing the damage to navigating insurance claims, we've got you covered every step of the way. Trust HEP's Roofing to bring your home back to its best after a storm.

FAQs

How do I know if my roof has storm damage?

Signs of storm damage on your roof can vary depending on the type of storm. Common indicators include missing or cracked shingles, dented metal components, leaks inside your home, and granules from shingles collecting in gutters. If you're uncertain, it's best to schedule a professional inspection to assess the extent of the damage.

What should I do immediately after a storm?

First, ensure your safety and the safety of your family. Avoid any fallen power lines and report them to the utility company. Document any visible damage by taking photos and videos. Then, reach out to a professional roofing contractor to conduct a thorough inspection and provide a detailed report for your insurance claim.

Will my insurance cover roof repairs or replacement?

Most homeowner's insurance policies cover roof repairs or replacement if the damage is due to a storm. It's important to review your specific policy for details. The insurance company will typically send an adjuster to inspect the damage before approving your claim. Having a professional roofing contractor present during this inspection can help ensure all damage is properly documented.

How long do I have to file an insurance claim for storm damage?

The timeframe for filing a storm damage insurance claim varies by insurance company and policy. Typically, you should file a claim as soon as possible after the storm to avoid complications. Check your policy details or contact your insurance provider for specific information about deadlines.

How long will it take to repair or replace my roof after storm damage?

The duration of repairs or replacement depends on the extent of damage, the size and type of your roof, weather conditions, and the availability of materials. Minor repairs might take a few days, while a full roof replacement could take a week or more. Your roofing contractor can provide a more accurate timeline after assessing the damage.

Can I choose any roofing contractor for repairs, or does it have to be one approved by my insurance company?

While your insurance company may recommend or have a list of preferred contractors, you typically have the right to choose any licensed and insured contractor for your roof repairs. It's crucial to select a reputable and experienced contractor who specializes in storm damage restoration. Be sure to verify their credentials and check reviews or references.

What our customers say

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

HEP came promptly when we had loss of power due to storm damage. In fact, this is the 3rd time this has happened due to falling trees. HEP has been our go to electrical contractor each time because of their dependability, fairness, and quality of work. Zack did a great job. Very courteous. Hope to use him again soon for some other work.

Wayne M.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

My air conditioner on my house is 12 years old so a yearly inspection is a must. thanks to mr cole for coming out and making sure my unit was still ok .. he did a great job inspecting and letting me know where i was standing with everything. it is hard to find a company also who is honest ,,does not rip you off and of course does the job the way it should be--RIGHT THE FIRST TIME. thanks so much guys,, you make a difference. i apologize - i cant get the option how to add another review so ill have to continue on this one ,, ,,,, for Mr Travis Colston.. you are a godsend. I am so confident moving forward with putting a new roof on my home. I cannot get over the fact how you guys give more than 100 percent making sure the work is done RIGHT as i said in the earlier paragraph. Your Roof Inspection was outstanding and professional ,, i have never felt better when faced with such a huge responsibility homeowners have -which one thing ,, eventually, is replacing your roof..... HEP has been FANTASTIC with everything else I needed done and i know they will be with this as well... THANK YOU SO MUCH

Andy J.

Has a roof leak during this storm. I called HEP and they had 2 guys out to my house in less than 2 hours. The two guys were very nice, professional and answered all my questions and concerns. Would definitely recommend

Ben S.

Christian Jordan gave fantastic information and customer service helping me with my repairs needing to be done because of fire damage that was done to my house.

Brittany M.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Christian Jordan was my tech evaluating my roof damage from the storm. He was really nice and well spoken. He was patient and answered all of my questions in depth.