Heat Repair

Heat Repair | Heating and Air Conditioning

Stay warm and comfortable all winter long with HEP's top-notch heating and air conditioning services! When the chill sets in, the last thing you want to worry about is a malfunctioning heater. That's where our expert heat repair service comes in. Our team of certified HVAC professionals is dedicated to providing prompt, reliable, and effective solutions to all your heating woes.

Whether it's a minor tune-up or a major repair, we've got you covered. We pride ourselves on our transparent pricing, honest assessments, and unwavering commitment to customer satisfaction. Trust HEP to keep your home cozy and your heating system running smoothly. Don't let a faulty heater keep you in the cold—reach out to us today and experience the warmth of exceptional service!

FAQs

What are the common signs that my heating system needs repair?

Common signs that your heating system may need repair include unusual noises (such as banging, clanking, or hissing), uneven heating throughout your home, higher-than-normal energy bills, frequent system cycling, and poor air quality. If you notice any of these signs, it's a good idea to call a professional for an inspection.

How often should I have my heating system serviced?

It's recommended to have your heating system serviced at least once a year, ideally before the start of the colder season. Regular maintenance can help prevent breakdowns, improve efficiency, and extend the lifespan of your system.

Can I perform heating repairs myself, or should I always hire a professional?

While some minor maintenance tasks, like changing filters and checking thermostats, can be handled by homeowners, most heating repairs should be left to professionals. HVAC systems are complex, and improper repairs can lead to further damage, safety hazards, or voided warranties.

How much does heating repair typically cost?

The cost of heating repair can vary widely depending on the type of system, the complexity of the issue, and your location. On average, simple repairs might cost between $100 and $300, while more extensive repairs could range from $500 to $1,200 or more. It's best to get a detailed estimate from a trusted HVAC professional.

What should I do if my heating system stops working during a cold snap?

If your heating system stops working during a cold snap, check your thermostat settings first to ensure it's set to 'heat.' Also, verify that the circuit breaker is on and that the pilot light (if applicable) is lit. If everything seems in order but the system still isn't working, call a professional HVAC service for immediate assistance to avoid further complications.

How can I improve the efficiency of my heating system?

Improving the efficiency of your heating system can be achieved through regular maintenance, such as cleaning or changing filters, sealing leaks in ductwork, ensuring your home is properly insulated, using a programmable thermostat, and scheduling annual professional tune-ups. Additionally, consider upgrading to a high-efficiency heating system if your current one is outdated.

What our customers say

I love hep thanks for sending Ronnie out he did a awesome job

Tyler S.

Patrick was courteous and knowledgeable. He was prompt in diagnosing our AC issue.

Sean D.

Jacob Newman absolutely was wonderful and well want him to be our guy when we have issues with our AC unit.

Lanita D.

Johnathon was an amazing technician. He knew exactly what my issue was and fixed it quickly. We got A/C back that day and saved us from a night of heat. Thank you!

Trash C.

Ronald Troutt Was great he took the time and explained on what was going on with my unit and how to fix it. He has been the only one with the company. That’s took the time and now I have to order a part for my unit and hope I get him back when it comes in. He has been the best one that works for Hep

Andrew M.

Today Hep came to work on my heat pump as it was not cooling properly. Jacob Newman came and did a system inspection and found the problem. He put in an order to replace the faulty part and got my home cool. Thank you.

Scott L.

Jonathan Gardner was an excellent tech and explained everything with proof to back up everything he showed us about our failing unit!! Highly recommend this company as he was professional and took his time to walk us through each step he took, he was also very hands on and you could tell he wasn’t just trying to make a sale for the company. We are now going to get a new unit for our home. Will be using HEP from now on!

James P.

I feel we finally have some solid information and resolution to the issues we've been having with our HVAC system. Jacob Newman has been a godsend. He patiently listened to everything we had to say and took the time to research the history of service we've had on this unit. He's then meticulously investigated the situation to come to a valid conclusion. He then offered to extend his workday into the off hours to stay and finish repairing the issue for us. Jacob is an exemplary employee and HEP is lucky to have him. THANK YOU, JACOB!

Don H.

Jacob Newman fixed my hvac unit very professional and fast would highly recommend

Rudy C.

We purchased our home 02/2024. During tour of home we identified issue with 1 of outside unit, submitted offer with request seller have HVAC looked at and identify issues. Was informed no leaks visible running properly yet freon was low & refilled, we believed the seller that there was no further issue and continued with sale. We had no issue with remain of winter or summer heat/cool, yet was shocked at electric bill each month but attributed to house being much larger than prior. Fast forward to 01/2025 and the extreme cold. We had another HVAC company come service unit as home always felt "cold" came to learn there was a wire that was attached in wrong position which made the unit run in A/C mode year round. Once this was fixed it smelt like the house was going to burn down and we finally had heat !!! Forward to 04/2025 we had that company come out and service both our units. We informed of hx of HVAC; completed service on units, learned the upstairs unit functioning normally, but main unit was low on Freon and LEAKING & had indicated of it was low on Freon prior it was leaking than !!! He said it would eventually turn into ice block and need to replace, well low n behold the next day it was an ice block...THIS IS WHERE HEP comes in. We contacted HEP because they installed our last HVAC at our last home as we got best deal from them. Rob came out, he had read the notes of what is going on, as soon as he pulled the panel, up an ice block still. Rob stayed all day working to get us approved, especially when we informed the girl who does the financing we wanted to go through a particular finance company, she did not and submitted to multiple others including a "lease to own" at over $300/mth for ??? Years, NO !!! We don't have that bad of credit, just submit to this company, nope she couldn't do that...Well Rob got on the phone to Marissa; informed her of situation. She contacted the said finance company and within mins yes mins she had us approved for what we needed & apparently plus and with a much more reasonable monthly payment to get a new HVAC unit installed and for the NEXT DAY !!! Yes the next day...Rob had indicated we will be extremely happy with the unit and will save us $$$ starting day 1... Brandon & Tyler came out next day and put in our new unit, both were professional, approachable, friendly and always willing to answer questions. Can't wait for a much more comfortable cooling and heating of our home & save some $$$. Rob is coming back out on Monday to look at our 2nd unit to be sure it is in optimal working condition and advise & provide estimate for it. We are soo thankful and grateful for Rob & getting this done for us !!!

M C.