Heating and Air Conditioning

HEPHeating and Air Conditioning

Heating and Air Conditioning

At HEP, we're committed to keeping your home comfortable year-round with our top-notch heating and air conditioning services. Our experienced team specializes in everything from routine maintenance and repairs to new installations, ensuring your HVAC system runs efficiently and effectively. Whether you're battling the sweltering summer heat or the icy winter chill, we've got you covered with prompt, reliable service and solutions tailored to your needs. Experience peace of mind knowing your indoor climate is in the hands of professionals who prioritize your comfort and satisfaction. Trust HEP to be your go-to solution for all your heating and cooling needs, so you can enjoy a cozy, comfortable home no matter the season.

FAQs

How often should I service my heating and air conditioning system?

It's recommended to service your HVAC system at least twice a year—once in the spring for the air conditioning and once in the fall for the heating. Regular maintenance helps to ensure system efficiency, extend the lifespan of your equipment, and catch potential issues early before they become costly repairs.

Why is my heating and cooling system making unusual noises?

Unusual noises from your HVAC system can indicate several issues such as loose parts, a failing motor, or debris stuck in the system. It's crucial to address these noises promptly by consulting a professional technician to prevent further damage and ensure the system operates smoothly.

How can I improve the energy efficiency of my HVAC system?

To improve energy efficiency, regularly replace or clean your air filters, seal any leaks in your ductwork, and consider installing a programmable thermostat. Additionally, ensuring that your system is adequately sized for your home and keeping up with routine maintenance can significantly enhance efficiency.

What should I consider when choosing a new HVAC system?

When choosing a new HVAC system, consider factors such as the size and layout of your home, energy efficiency ratings (SEER and AFUE), your climate, and your budget. Consulting with a professional can help you determine the best options specific to your needs and ensure proper installation.

What are the benefits of a programmable thermostat?

A programmable thermostat allows you to set specific temperatures for different times of the day, ensuring your home remains comfortable while also conserving energy. It can help reduce your utility bills by optimizing your heating and cooling schedules, especially when you're not at home.

How do I know if my HVAC system needs to be replaced?

Indicators that it may be time to replace your HVAC system include frequent breakdowns, inefficient operation despite repairs, the system being over 10-15 years old, and escalating energy bills. A professional assessment can provide a clear understanding of whether repair or replacement is the best course of action.

What our customers say

DONALD ODELL AND CHRISTIAN JORDAN DID AN EXCELLENT INSTALL JOB. EXTREMELY HAPPY. ON TIME AND VERY PROFESSIONAL.THANK YOU! HIGHEST RATING TO YOU AND THE COMPANY. PEOPLE WHO CARE.
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Mary K.
Fast and friendly. A/C crapped out on us on a 100 degree day. They were able to get out to us in about 12 hours and fixed the problem on the spot.
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Kyle B.
They have been more than gracious and helped more than I would have imagined!!! They are highly skilled and made sure to explain the entire process for fixing my unit!
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Kelly T.
Patrick came out to check on our unit when it stopped working. Did a great job with repairs and got our AC up and running in no time. Thanks!
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Leigh A.
Patrick McGraw was promt and very courteous and professional and answered all my questions in regard to the HVAC problem I'm having.A great and professional guy.Someone should buy this guy lunch !Thank you Patrick for your time an and service !
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Steve M.
12 out of 10 ! We are new home owners and well were short on money but Sharrah Smith and I hope I spelled her name right was AMAZING. She simply explained their financing options and their loyalty plans which saved us TONS of money we didn't have. Now because of Sharrah Smith we will have heat for this winter and my kids will not be cold, nor will we drain the bank to do all of this! THANK YOU HEP and truly THANK YOU Sharrah Smith!!!
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Teri R.
I have used these guys and it is always a great experience. My air conditioning went out and they came same day which was unbelievable. Richard and Patrick really went out of their way to help me. These guys even shut my windows for me. 5 stars are just not enough for these 2 guys. I can't say enough for them and this company!
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Jade R.
Hughe carter was extremely helpful and on time and Jerry cane all the way back out around 630 pm to bring us a portable ac unit. I apologize that we had no tip to give . But we are now getting a new ac unit and the house is finally getting cooled off after almost 2 weeks without air. Tysvm both of you guys and tysvm hep.
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William S.
My HVAC went out this summer and Jeremy and James came out to replace it for me. They did such a great job. Usually my dad helps with a lot of these type of problems but he had covid and he was so worried the job wouldn’t get done right. They gave me a fair price and even though it was a very difficult install due to the layout of my attic and whatnot they got the job done without damaging anything. My indoor and outdoor unit areas looked 10x better when they left. Jeremy tested everything extensively and told me all about everything he was doing. He said he has never gotten a call back and I wouldn’t be his first one which made my dad feel very comforted. The unit has been in for several months working perfectly.
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Maysie W.
Ronnie and Aavi installed a new heating and air unit. They were professional and kept their areas clean and tidy. Very nice and great service, highly recommend! Thank you!
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Jacki

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(423) 819-7773