Roofing Done Right

Roofing Done Right | Roofing | Lenoir City

Welcome to HEP's Roofing in Lenoir City, where top-quality craftsmanship meets unparalleled customer service. Our team of experienced professionals is dedicated to providing you with reliable, efficient, and aesthetically pleasing roofing solutions. Whether it's a small repair or a complete roof replacement, we bring precision and care to every project, ensuring your home remains safe and beautiful. Trust HEP's Roofing for durable results and a stress-free experience—roofing done right, every time.

FAQs

What types of roofing materials do you offer?

We specialize in a wide variety of roofing materials including asphalt shingles, metal roofing, tile, and flat roofing options. Each type of roofing material has its own benefits, and we can help you choose the right one based on your needs, budget, and aesthetic preferences.

How long does a typical roofing project take?

The duration of a roofing project can vary depending on the size of the roof, the complexity of the job, and the type of materials being used. On average, a standard-sized residential roof might take between 1 to 3 days to complete, while larger or more complex projects might take longer. We'll provide a detailed timeline during our initial consultation.

Do you offer warranties on your roofing work?

Yes, we offer comprehensive warranties on both our materials and workmanship. Most of our roofing materials come with manufacturer warranties that range from 20 years to a lifetime. Additionally, we provide a workmanship warranty to ensure that any issues arising from our installation are promptly addressed.

How do I know if I need a roof replacement or just a repair?

Indicators that you might need a roof replacement include extensive shingle damage, widespread granule loss, significant leaks, or structural issues. For localized problems such as minor leaks or a few damaged shingles, a repair might suffice. Our expert team can perform a thorough inspection to determine the best course of action for your roof.

Can you help with roofing insurance claims?

Absolutely. We have extensive experience working with insurance companies to process roofing claims. We can assist you from start to finish, including damage assessment, documentation, and communication with your insurance adjuster to ensure you receive the coverage you're entitled to.

What steps do you take to ensure the safety and cleanliness of my property during a roofing project?

We prioritize the safety and cleanliness of your property. Our team uses protective tarps and takes care to shield landscaping and outdoor furniture. We also perform a thorough cleanup after the job, including using magnets to pick up stray nails and debris. Safety measures include proper scaffolding, harnesses, and protocols to ensure a secure working environment for our crew and your family.

What our customers say

HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂

JE R.

Stephen l was very professional a very kind and just nice person to be around he sold me a full roof replacement and I will be using their company more in the future

Kerry C.

Christian Jordan was great. Replaced a shingle . So thrilled. Thank you for you did. You are the best.

Beth M.

Matt williams was a great help in getting my ceiling repair started 👍👍 2 thumbs up..... and jason shoupe was a great help on getting roofing repair started.......THANK YOU GUYS

Bill H.

Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.

Thomas B.

Christian Jordan with the roofing department had great customer service

James S.

José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.

Darrell J.

I needed my roof replaced and they worked with me and did an amazing work. Excellent and Professional individuals.

Steven H.

Ernest came out and did a plumbing inspection. Did a great job and provided information and pictures needed.

Cindy S.

Craig and Jeremiah are the BEST VERY PROFESSIONAL COURTEUS AND FRIENDLY IF I COULD GIVE THEM 20 STARS I WOULD I WOULD HIGHLY RECOMMEND THEM DONNA NOEL I ALSO WANTED TO GIVE A REVIEW ON WILL PACK HE CHECKED OUR ROOF. WILL IS ALSO COURTEUS FRIENDLY AND PROFESSIONAL. ALL THE CREW ARE EXCEPTIONAL. AMANDA ALSO.