Roofing Done Right

Roofing Done Right | Roofing | Mulberry

At HEP Roofing in Mulberry, we believe that "roofing done right" is more than just a tagline—it's a commitment to quality and excellence. Our experienced team is dedicated to providing top-notch roofing services with precision and care. Whether you need a repair, a fresh installation, or routine maintenance, we use only the finest materials and latest techniques to ensure your roof stands the test of time. Trust HEP Roofing for reliable service, competitive pricing, and the peace of mind that comes with knowing your home is protected by the best.

FAQs

What types of roofing materials do you offer?

We offer a variety of roofing materials to suit different needs and preferences, including asphalt shingles, metal roofing, tile roofing, and flat roofing systems. Each material has its own benefits and drawbacks, and our experienced team can help you choose the best option for your specific situation.

How do I know if my roof needs to be repaired or replaced?

Signs that your roof may need repair or replacement include missing or damaged shingles, leaks, water stains on your ceiling, and noticeable sagging. An old roof (typically over 20-25 years) may also be due for replacement. It's best to schedule a professional inspection to accurately assess the condition of your roof and recommend the appropriate action.

How long does a roof installation typically take?

The duration of a roof installation can vary based on factors such as the size of the roof, the type of roofing material, and weather conditions. On average, a standard residential roof installation can take anywhere from 1 to 3 days. More complex projects may require additional time.

Will you provide an estimate before starting the work?

Yes, we offer free, detailed estimates for all roofing projects. Our team will visit your property, assess the condition of your roof, discuss your needs, and provide an accurate estimate based on the required work and materials. There are no hidden fees—what we quote is what you pay.

What warranties do you offer on your roofing services?

We stand by the quality of our work and materials. We offer various warranties depending on the type of roofing material used, including manufacturer warranties for the materials and workmanship warranties for the installation. Specific warranty details will be discussed during the estimate process.

Can you help with insurance claims for roof damage?

Absolutely. We have extensive experience working with insurance companies and can assist you throughout the claims process. We will document the damage, provide detailed estimates needed for your claim, and work closely with your insurance adjuster to ensure you get the compensation you deserve for the repairs or replacement.

What our customers say

The technician who came to temporarily fix our roof was very very patient and helpful. He helped us through a tough situation and we are grateful. Thank you Stephen Lemoine!

Randy E.

Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company

Brett G.

José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.

Darrell J.

Michael was great! Came out same day to quote my roof replacement. 10/10

Tuffyybtw

The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars

Lisa A.

Courteous, professional and roof looks great thanks HEP and vary fast

Greg H.

Ernest came out and did a plumbing inspection. Did a great job and provided information and pictures needed.

Cindy S.

Craig and Jeremiah are the BEST VERY PROFESSIONAL COURTEUS AND FRIENDLY IF I COULD GIVE THEM 20 STARS I WOULD I WOULD HIGHLY RECOMMEND THEM DONNA NOEL I ALSO WANTED TO GIVE A REVIEW ON WILL PACK HE CHECKED OUR ROOF. WILL IS ALSO COURTEUS FRIENDLY AND PROFESSIONAL. ALL THE CREW ARE EXCEPTIONAL. AMANDA ALSO.

Donna N.

HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂

JE R.

The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!