Roofing Done Right

HEPRoofing Done Right

Roofing Done Right | Roofing | Madisonville

Looking for top-quality roofing services in Madisonville? Look no further! At HEP's Roofing, we pride ourselves on delivering exceptional craftsmanship and unparalleled customer service. Whether it's a small repair or a complete roof replacement, our experienced team uses only the best materials to ensure your roof stands the test of time. Trust HEP’s Roofing to protect your home with a job done right, every time. Contact us today and experience the difference!

FAQs

What types of roofing materials do you offer for residential properties?

We offer a wide range of roofing materials to fit your needs and preferences, including asphalt shingles, metal roofing, clay and concrete tiles, slate, and wood shakes. Each material has its unique advantages in terms of durability, aesthetics, and cost. Our team can help you select the best option for your home and budget.

How long does it typically take to complete a roofing project?

The duration of a roofing project varies based on the size and complexity of the job, the type of roofing material, and weather conditions. On average, most residential roofing projects in Madisonville can be completed within 1 to 3 days. We strive to work efficiently while maintaining top-notch quality to minimize disruption to your daily life.

Do you provide warranties for your roofing work?

Yes, we provide comprehensive warranties for our roofing services. The specifics of the warranty depend on the type of roofing material and the scope of the project. Typically, our workmanship warranty covers 10 years, and manufacturer's warranties on materials can range from 20 years to a lifetime. We will discuss all warranty details with you during the consultation process.

What steps do you take to ensure the safety and cleanliness of my property during the roofing project?

Safety and cleanliness are top priorities for us. Our team follows strict safety protocols, including wearing appropriate protective gear and using safety harnesses when necessary. We also use protective coverings to safeguard your landscaping and exterior areas. Throughout the project, we maintain a clean worksite and perform a thorough cleanup at the end, including using magnets to collect any stray nails.

How do I know if I need to repair or replace my roof?

Several signs can indicate whether your roof needs repair or replacement. These include missing or damaged shingles, leaks, sagging, mold or mildew growth, and visible wear and tear. If you're experiencing any of these issues, we recommend scheduling a professional inspection. Our experienced team will assess the condition of your roof and provide you with a detailed report and recommendations.

Can you help with insurance claims for roof damage?

Absolutely. We have extensive experience working with insurance companies and can assist you throughout the insurance claim process. From the initial inspection and documentation of damage to meeting with adjusters and providing estimates, we'll work on your behalf to ensure you receive fair compensation for covered damages. Our goal is to make the process as smooth and stress-free as possible for you.

What our customers say

Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company
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Brett G.
Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.
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Thomas B.
Christian Jordan with the roofing department had great customer service
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James S.
The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars
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Lisa A.
Courteous, professional and roof looks great thanks HEP and vary fast
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Greg H.
HEP did my new roof recently and did an excellent job. They were very professional and knowledgeable about what my home needed and were efficient in getting the job done. Their price was also very competitive with the 2 other estimates I got.They cleaned up afterwards so you could never tell they were there except for a beautiful new, nonleaking roof. Will definitely use them again in future work at my home. Thank you HEP for making this job so easy to get done!
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Susie H.
The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!
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Brandie E.
Stephen l was very professional a very kind and just nice person to be around he sold me a full roof replacement and I will be using their company more in the future
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Kerry C.
The technician who came to temporarily fix our roof was very very patient and helpful. He helped us through a tough situation and we are grateful. Thank you Stephen Lemoine!
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Randy E.
Matt williams was a great help in getting my ceiling repair started 👍👍 2 thumbs up..... and jason shoupe was a great help on getting roofing repair started.......THANK YOU GUYS
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Bill H.

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(423) 819-7773