Roofing Done Right
Roofing Done Right | Roofing | Athens
At HEP, we proudly serve the Athens community with top-notch services. As your local, licensed, bonded, and insured professionals, we are dedicated to providing reliable and efficient home services tailored to the unique needs of Athens residents. Whether it's routine maintenance or emergency repairs, trust us to keep your home running smoothly.
FAQs
What types of roofing materials do you use?
We offer a wide range of roofing materials to suit different needs and budgets. Our options include asphalt shingles, metal roofing, slate, clay tiles, and synthetic roofing. Each material has its unique benefits, and our experts are here to help you choose the best option for your home or business.
How do I know if I need a new roof or just a repair?
Determining whether you need a new roof or just a repair often depends on the extent of the damage and the age of your roof. Common signs that you may need a new roof include widespread shingle damage, significant leaks, and an aging roof (typically over 20 years old). For minor issues like small leaks or a few damaged shingles, repairs may be sufficient. Our professionals offer free inspections to assess your roof's condition and recommend the best course of action.
How long does a typical roofing project take to complete?
The duration of a roofing project can vary based on the size and complexity of the job, as well as the type of roofing material used. On average, a residential roof replacement takes 1-3 days to complete. Larger or more complex projects, such as commercial roofing, may take longer. We always strive to minimize inconvenience and complete projects as efficiently as possible.
Do you offer any warranties or guarantees on your roofing services?
Yes, we provide comprehensive warranties on both materials and workmanship. The specific terms of the warranty can vary depending on the type of roofing material used. For example, many asphalt shingle manufacturers offer warranties ranging from 20 to 50 years, while our workmanship warranty typically covers any installation issues for up to 10 years. Our team will provide detailed information about your specific warranty at the time of your estimate.
What steps do you take to ensure safety during the roofing process?
Safety is a top priority for us. Our team follows strict safety protocols to protect both our workers and your property. This includes using proper safety gear, securing the work area, and adhering to all industry safety standards. Additionally, we carry full liability and workers' compensation insurance for added peace of mind.
How do you handle unexpected issues that may arise during the project?
Unexpected issues can sometimes arise during a roofing project, such as discovering hidden damage or structural problems. When this happens, our team will promptly inform you and provide a detailed explanation of the issue along with potential solutions and additional costs, if any. We prioritize transparency and will not proceed with any extra work without your approval. Our goal is to ensure that your roof is in the best possible condition upon project completion.
