Roofing Done Right

HEPRoofing Done Right

Roofing Done Right | Roofing | Newport

Discover the epitome of quality and reliability with HEP's Roofing in Newport. Our team of seasoned professionals brings exceptional craftsmanship and meticulous attention to detail to every project. Whether it's a minor repair or a full roof replacement, we've got you covered with durable materials and innovative solutions. Trust us to protect your home and enhance its curb appeal—because with HEP, roofing is always done right.

What our customers say

Olin White came out to give us an estimate on our roof and he was AWESOME! he was so friendly and helpful! 10/10 the nicest guyđź–¤
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Brandy
Courteous, professional and roof looks great thanks HEP and vary fast
Greg H. profile photo
Greg H.
I had a leaking gutter causing water to seep under my house. I called HEP, they immediately returned my call. Will who was very personable and patiently explained possible solutions set up the replacement and l was so surprised when he returned that afternoon with materials and completed all the work that day. I will not hesitate to call HEP. Everyone l spoke to were courteous and most helpful.
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Glenda R.
HEP did my new roof recently and did an excellent job. They were very professional and knowledgeable about what my home needed and were efficient in getting the job done. Their price was also very competitive with the 2 other estimates I got.They cleaned up afterwards so you could never tell they were there except for a beautiful new, nonleaking roof. Will definitely use them again in future work at my home. Thank you HEP for making this job so easy to get done!
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Susie H.
Had a roof done by HEP, what a great job they did. Joshua Gadagno stopped by and made sure everything was good and I really appreciate it. I will use hep for all my roofing needs.
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John H.
Stephen l was very professional a very kind and just nice person to be around he sold me a full roof replacement and I will be using their company more in the future
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Kerry C.
Christian Jordan was great. Replaced a shingle . So thrilled. Thank you for you did. You are the best.
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Beth M.
The technician who came to temporarily fix our roof was very very patient and helpful. He helped us through a tough situation and we are grateful. Thank you Stephen Lemoine!
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Randy E.
Matt williams was a great help in getting my ceiling repair started 👍👍 2 thumbs up..... and jason shoupe was a great help on getting roofing repair started.......THANK YOU GUYS
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Bill H.
WPR replacement within a couple of hours after calling. Tony and Rueben were the best!
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Alicia C.

Introducing HEP Company’s “Roofing Done Right” Philosophy in Newport

HEP company has earned a respected reputation across Newport for delivering resilient, precision-built roofing systems under the banner “roofing done right.” The term is more than a slogan; it is an end-to-end commitment that starts with thorough diagnostics, continues through meticulous installation or repair, and extends long after completion with proactive maintenance guidance. Property owners throughout Newport—whether managing a coastal cottage in Caerleon, a heritage townhouse near Belle Vue Park, or a contemporary commercial unit on the city’s outskirts—benefit from roofing that is engineered to withstand the variable Welsh climate while elevating kerb appeal.

Core Values Driving HEP Company’s Approach

  • Performance over shortcuts
  • Durability grounded in material science
  • Workmanship guaranteed by vetted, professionally trained crews
  • Environmental stewardship woven into every project phase
  • Transparent documentation and project reporting

By integrating these values into each roof repair Newport residents commission, HEP company maintains an industry-leading standard of excellence.

What “Roofing Done Right” Really Means

Holistic Assessment

Proper roofing begins with an evidence-based evaluation rather than a cursory glance from ground level. HEP company’s surveyors conduct:

  • Drone-assisted aerial imaging for high-resolution mapping
  • Moisture meter readings to locate trapped water within decking
  • Structural load analyses to ensure compatibility with selected materials

Material Specificity

A “one-material-fits-all” mentality seldom works in Newport, where maritime winds, rainfall variances, and temperature shifts converge. HEP company selects substrates, underlays, and surface materials tailored to each property’s exposure:

  • Salt-resistant metal alloys near coastal frontage
  • Breathable felt underlays for older timber frames
  • Impact-rated composite shingles in areas prone to hail or debris

Precision Installation

“Roofing done right” culminates in installation protocols that exceed common building regulations. Crews follow calibrated fastening patterns, use torque-controlled drivers to prevent over-driven screws, and flash every penetration with manufacturer-approved membranes.

Lifecycle Stewardship

HEP’s responsibility persists beyond project hand-over. Clients receive maintenance schedules, drainage optimisation diagrams, and periodic inspection reminders—safeguarding the roof’s longevity for decades.

Roofing Challenges Unique to Newport’s Climate

Newport experiences a wetter-than-average rainfall index along with gusty seafront winds funnelled up the Usk estuary. These conditions introduce specific stressors:

High Humidity and Persistent Rain

  • Accelerated fungal growth on organic shingles
  • Increased risk of underlay saturation

Salt-laden Winds

  • Corrosive action on unprotected metal flashings
  • Premature degradation of exposed fasteners

Temperature Fluctuations

  • Expansion-contraction cycles leading to sealant fatigue
  • Granule loss on aged asphalt shingles

HEP company counters these challenges by embedding defensive design elements—from double-sealed ridge caps to marine-grade stainless steel fixings—into every roof replacement Newport homeowners authorise.

Detailed Roofing Services Offered by HEP Company

Comprehensive Roof Inspection

Every service pathway starts with a diagnostic inspection featuring:

  • Thermal imaging to reveal unseen insulation gaps
  • Endoscope cameras for cavity exploration
  • Digital moisture mapping across decking and rafters

Roof Repair Newport Residents Depend On

Minor damage can escalate swiftly in Newport’s damp environment. HEP company addresses:

  • Isolated shingle replacement using colour-matched stock
  • Targeted flashing renewals around chimneys and skylights
  • Ridge vent resealing to reinstate attic ventilation

Full Roof Replacement Newport Properties Sometimes Require

When repairs no longer deliver cost-effective durability, HEP offers complete tear-off and replacement solutions, including:

  • Waste segregation for responsible recycling
  • Structural reinforcement of trusses where needed
  • Installation of modern underlayment systems that promote vapour diffusion

Emergency Response and Storm Mitigation

After gale-force winds or storm-driven debris strikes, HEP deploys emergency tarp-overs, temporary fascia reinforcement, and rapid water abatement measures to preserve building integrity while permanent repairs are planned.

Materials and Technologies That Define HEP Company’s Craft

Asphalt Shingles

  • Architectural and 3-tab profiles
  • Algae-resistant surface granules
  • Wind ratings up to 110 mph

Standing-Seam Metal Roofing

  • Non-exposed fastener systems to curtail moisture ingress
  • Reflective coatings for solar heat reduction
  • 50-year manufacturer warranties available

Natural Slate and Clay Tile

  • Hand-split Welsh slate for period properties
  • Interlocking clay profiles for enhanced storm resistance
  • Recyclable and low-maintenance

Flat Roofing Membranes

  • EPDM synthetic rubber for robustness
  • PVC single-ply with heat-welded seams
  • Multi-layer modified bitumen for high-traffic commercial roofs

Smart Ventilation and Insulation

HEP integrates ridge-to-soffit ventilation channels, breathable underlay membranes, and closed-cell spray foam insulation—creating a balanced system that prevents condensation and energy loss.

Step-by-Step Breakdown of HEP Company’s Roofing Workflow

1. Consultation and Goal Definition

Property owners outline aesthetic preferences, performance objectives, and future plans (e.g., solar panel integration). HEP captures this data in a project brief.

2. Technical Survey

  • Load-bearing calculations
  • Material compatibility matrices
  • Photographic roof plan drafted in CAD

3. Material Selection and Procurement

Supply chain logistics are finalised, ensuring every component—from starter strips to ridge tiles—arrives on time. All products carry third-party certification adhering to British Standards.

4. Site Preparation

  • Scaffolding erected per Work at Height Regulations
  • Surrounding landscaping shielded with protective sheeting
  • Skip placement for responsible waste segregation

5. Removal of Existing Roofing

HEP crews perform systematic tear-off while maintaining deck integrity. Nails are extracted, and decking boards are inspected for rot or delamination.

6. Structural Upgrades

When inspection reveals undersized rafters or compromised trusses, carpentry teams install sistered joists, hurricane ties, or engineered LVL beams.

7. Installation of Underlayment Systems

A self-adhering ice-and-water membrane lines eaves and valleys, followed by breathable felt or synthetic underlay secured with corrosion-resistant fasteners.

8. Primary Roofing Material Installation

Precise staggering patterns, chalk-line alignment, and torque-specific fastening guarantee uniform appearance and mechanical stability.

9. Flashing and Penetration Sealing

Chimneys, skylights, vent stacks, and solar mounts receive custom-fabricated flashings shaped on-site for a watertight fit.

10. Ventilation and Accessory Integration

Ridge vents, soffit vents, and, where specified, solar-powered attic fans are installed to complete the airflow cycle.

11. Finishing Touches

  • Gutter alignment and downpipe optimisation
  • Debris clearance using magnetic sweeps to collect stray nails
  • Final rinse to remove granule dust from cladding and pathways

12. Post-Installation Audit

Quality inspectors validate every seam, fastener, and flashing. Clients receive a photographic report and care manual.

Quality Assurance and Warranties

HEP company aligns workmanship guarantees with manufacturer warranties, establishing a dual layer of protection. Documentation includes:

  • Installation compliance certificates
  • Component batch numbers for traceability
  • Maintenance log templates enabling warranty preservation

Quality audits employ independent surveyors at project milestones, providing unbiased confirmation that “roofing done right” has been delivered.

Health, Safety, and Regulatory Compliance

HEP’s crews hold up-to-date certifications in:

  • PASMA tower scaffold assembly
  • IPAF powered access operation
  • Asbestos awareness and handling

Risk assessments and method statements (RAMS) are generated for each Newport site, ensuring alignment with the Construction (Design and Management) Regulations 2015.

Sustainability and Energy Efficiency in Newport Roofing

Reduced Carbon Footprint Strategies

  • Sourcing slate from quarries employing water-recycling systems
  • Selecting Cool Roof coatings to reflect solar radiation
  • Recycling tear-off materials wherever feasible

Rainwater Harvesting Integration

HEP designs roofscapes featuring gutter adaptors ready for barrel or subterranean tank connection, facilitating landscape irrigation while reducing mains water dependency.

Insulation Upgrades

Closed-cell foam or mineral wool can be installed concurrently with roof replacement Newport projects, yielding:

  • Up to 25 % reduction in heating demand
  • Enhanced acoustic insulation, particularly under metal roofs
  • Increased SAP (Standard Assessment Procedure) ratings for property resale value

Special Considerations for Newport’s Heritage Properties

Conservation-Focused Methods

  • Collaboration with local planning authorities to secure listed-building consent
  • Use of lime mortar rather than modern cement to allow historic masonry to breathe
  • Installation sequencing designed to protect ornamental cornices, lead finials, and stained-glass elements

Authentic Material Sourcing

  • Reclaimed slate and clay tiles sourced from sympathetic demolitions to maintain authentic patina
  • Hand-forged copper or lead flashings shaped to match original profiles
  • Colour-matched pointing compounds ensuring visual continuity across roof planes

By respecting stringent conservation guidelines, HEP helps Newport’s historic architecture retain its cultural significance while benefiting from modern waterproofing science.

Training and Certification Pathways of HEP Craftspeople

Structured Apprenticeships

  • Entry-level technicians enrol in multi-year apprenticeship schemes supported by the Construction Industry Training Board (CITB)
  • Rotations across pitched, flat, and heritage roofing disciplines provide a holistic skill set
  • Mentorship programmes pair apprentices with master roofers for on-site learning

Continuous Professional Development

HEP mandates a minimum number of CPD hours per year, covering:

  • New membrane technologies
  • Updated BS 5534 standards for slating and tiling
  • Advanced fall-arrest systems and safe roof access techniques

This rigorous talent pipeline ensures that every “roofing done right” project is built by professionals at the forefront of industry knowledge.

Accessory Upgrades That Multiply Roof Performance

  • Snow guards to prevent sudden sheet ice discharge onto walkways
  • Integrated photovoltaic shingles that produce clean energy without bulky mounting frames
  • Leaf-guard gutter inserts reducing seasonal maintenance tasks
  • Bird-deterrent ridge systems discouraging nesting under tiles
  • Lightning conductors that channel electrical surges safely to ground

These optional enhancements can be added during new installations or retrofitted to existing roofs, elevating functionality and asset value.

Digital Project Management and Client Portal

HEP leverages a cloud-based platform enabling:

  • Real-time schedule tracking visible to clients and subcontracted engineers
  • Secure document storage for drawings, compliance certificates, and inspection photos
  • Push notifications alerting stakeholders when milestones—such as underlayment completion or final inspection—are achieved

The portal fosters transparency, reduces administrative overhead, and aligns expectations—further embodying the “roofing done right” commitment.

Why Newport Property Owners Select HEP Company

Localised Expertise

Crews understand Newport’s unique micro-climates, from windswept Goldcliff to sheltered Rogerstone, tailoring roof assemblies accordingly.

Skilled, Continuous Workforce

Rather than relying on ad-hoc sub-contractors, HEP company employs a permanent staff roster, ensuring craftsmanship consistency.

Adherence to Timelines

Project managers leverage critical-path scheduling tools, coordinating material deliveries, labour allocation, and municipal sign-offs to minimise disruption.

Transparent Reporting

Clients receive weekly progress emails featuring drone photos, annotated drawings, and schedule updates—validating that “roofing done right” remains on track.

Post-Project Maintenance Tips from HEP Professionals

  • Inspect and clear gutters each spring and autumn to prevent water backing under shingles.
  • Trim overhanging branches to deter moss colonisation and mechanical abrasion.
  • After severe storms, perform a ground-level visual check for displaced flashings or missing tiles.
  • Maintain attic ventilation by ensuring soffit vents are unobstructed by insulation.
  • Document any DIY maintenance in the provided logbook to keep warranty conditions intact.

Proactive attention to these measures can extend a Newport roof’s service life well beyond projected averages.

Areas Within Newport Serviced by HEP Company

  • Caerleon
  • St Julians
  • Malpas
  • Rogerstone
  • Risca and surrounding villages
  • Beechwood
  • Lliswerry
  • Pillgwenlly
  • Goldcliff and Redwick
  • Duffryn

Each locality benefits from technicians familiar with its specific weather patterns, planning requirements, and architectural character.

Glossary of Roofing Terms Used by HEP Company

Flashing

Thin metal or membrane used to waterproof joints and roof penetrations.

Underlayment

A secondary water-shedding barrier installed between decking and top-layer materials.

Ridge Vent

A ventilation component positioned along the apex of a sloped roof to expel warm, moist attic air.

Modified Bitumen

A multi-ply flat roofing membrane enhanced with polymers for elasticity and durability.

Soffit

The underside area of eaves providing intake ventilation and aesthetic finishing.

Decking

Structural boards fastened to rafters that serve as the foundation for underlayment and surface materials.

Granules

Ceramic-coated particles embedded into asphalt shingles to protect against UV radiation and impact.

Starter Strip

Initial shingle course at the eaves that assists in wind uplift resistance.

Valley

Internal angle formed by intersecting roof planes, requiring specialised waterproofing.

Ice-and-Water Shield

A self-adhering membrane applied to vulnerable areas for additional moisture defence.

With its disciplined methodology, advanced material palette, and unwavering dedication to life-cycle performance, HEP company exemplifies “roofing done right” throughout Newport’s diverse urban and rural environments.

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(423) 819-7773