Roofing Done Right

Roofing Done Right | Roofing | Charleston

Transform your Charleston home with HEP's Roofing services, where we believe in "Roofing Done Right." Our team of seasoned professionals brings unmatched craftsmanship and top-quality materials to ensure your roof stands strong against time and elements. From minor repairs to complete roof replacements, we handle every project with precision and care, delivering durability and aesthetic appeal. Trust HEP's Roofing to enhance your home's value and safety with a roof that’s built to last. Contact us today for a reliable, stress-free roofing experience.

FAQs

What types of roofing materials do you offer for homes in Charleston?

We offer a variety of roofing materials suitable for Charleston's climate, including asphalt shingles, metal roofing, clay and concrete tiles, and flat roofing systems. Each material is chosen for its durability, longevity, and aesthetic appeal to match the style of your home.

How do I know if my roof needs to be repaired or replaced?

Several signs indicate the need for repair or replacement: frequent leaks, missing or damaged shingles, sagging roof sections, and visible mold or rot. We recommend scheduling a professional inspection, which will help determine the extent of the damage and the best course of action.

What is the typical lifespan of a new roof installed by Roofing Done Right?

The lifespan of a new roof can vary based on the materials used. Asphalt shingles generally last 20-30 years, metal roofs can last 40-70 years, and clay or concrete tiles can last up to 50 years or more. Regular maintenance can help extend the life of your roof.

How long does the roofing installation process take?

The roofing installation process typically takes between a few days to a week, depending on the size of the roof, weather conditions, and the type of materials used. We aim to complete projects as efficiently as possible while ensuring high-quality workmanship.

Are your roofing services covered by a warranty?

Yes, all our roofing services come with a comprehensive warranty. The specific terms depend on the type of roofing material used and the scope of the project. Typically, warranties cover both materials and workmanship, providing peace of mind for our customers.

What should I do to prepare my home for a roofing project?

To prepare your home for a roofing project, ensure that the area around your house is clear of obstacles. Remove valuables from the attic and cover items to protect them from dust and debris. Inform your neighbors about the project as there will be some noise and disruption. We handle the rest, including material delivery and disposal of old roofing.

What our customers say

WPR replacement within a couple of hours after calling. Tony and Rueben were the best!

Alicia C.

Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company

Brett G.

Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.

Thomas B.

The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars

Lisa A.

Olin White came out to give us an estimate on our roof and he was AWESOME! he was so friendly and helpful! 10/10 the nicest guy🖤

Brandy

Courteous, professional and roof looks great thanks HEP and vary fast

Greg H.

HEP did my new roof recently and did an excellent job. They were very professional and knowledgeable about what my home needed and were efficient in getting the job done. Their price was also very competitive with the 2 other estimates I got.They cleaned up afterwards so you could never tell they were there except for a beautiful new, nonleaking roof. Will definitely use them again in future work at my home. Thank you HEP for making this job so easy to get done!

Susie H.

The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!

Brandie E.

The technician who came to temporarily fix our roof was very very patient and helpful. He helped us through a tough situation and we are grateful. Thank you Stephen Lemoine!

Randy E.

Matt williams was a great help in getting my ceiling repair started 👍👍 2 thumbs up..... and jason shoupe was a great help on getting roofing repair started.......THANK YOU GUYS