Roofing Done Right

Roofing Done Right | Roofing | New Tazewell

At HEP's Roofing, we're more than just a roofing service—we're your trusted partner in ensuring your home stands up to the elements, season after season. Located in New Tazewell, our dedicated team combines years of expertise with a commitment to excellence, delivering top-notch roofing solutions every time. Whether it’s a minor repair or a complete roof replacement, we approach each project with meticulous attention to detail, using only the highest quality materials. With HEP's Roofing, you can rest easy knowing your roof is in the right hands. Don't settle for less; experience roofing done right.

FAQs

What types of roofing materials do you use?

At Roofing Done Right in New Tazewell, we offer a range of high-quality roofing materials including asphalt shingles, metal roofing, slate tiles, wood shakes, and flat roofing membranes. Each material has its own benefits, and we can help you choose the best one based on your needs, budget, and aesthetic preferences.

How often should I have my roof inspected?

It's recommended to have your roof inspected at least once a year, as well as after any major weather events such as storms or heavy snowfall. Regular inspections help identify potential issues early, preventing costly repairs down the line and increasing the longevity of your roof.

What can I expect during the roofing installation process?

During the roofing installation process, our team at Roofing Done Right will start with a thorough inspection of your current roof. After this, we'll remove the old roofing materials, make any necessary repairs to the underlying structure, and install the new roofing materials. The process includes ensuring proper ventilation, installing underlayment, and finally, adding the new roof covering. Our team ensures minimal disruption to your daily life, maintaining a clean and safe workspace throughout the project.

How long does a typical roofing project take?

The duration of a roofing project can vary based on the size and complexity of the job, as well as the type of roofing material used. On average, most residential roofing projects can be completed within 2 to 5 days. We provide a detailed timeline during our initial consultation, so you know what to expect.

Do you offer any warranties or guarantees on your roofing work?

Yes, at Roofing Done Right, we stand by the quality of our work and the materials we use. We offer a comprehensive warranty that covers both the materials and the workmanship for a specific period, usually ranging from 5 to 10 years. Additionally, many of our roofing materials come with manufacturer warranties that can extend up to 50 years, depending on the product.

How can I determine if I need a roof repair or a full replacement?

Determining whether you need a roof repair or a full replacement depends on several factors such as the age of your roof, the extent of the damage, and the type of roofing materials used. Minor issues like small leaks or damaged shingles can often be repaired, whereas extensive damage or an aged roof (typically over 20 years old) might require a full replacement. Our experienced team will conduct a thorough inspection to provide you with the best recommendation based on your specific situation.

What our customers say

HEP did my new roof recently and did an excellent job. They were very professional and knowledgeable about what my home needed and were efficient in getting the job done. Their price was also very competitive with the 2 other estimates I got.They cleaned up afterwards so you could never tell they were there except for a beautiful new, nonleaking roof. Will definitely use them again in future work at my home. Thank you HEP for making this job so easy to get done!

Susie H.

Had an issue with my roof and HEP sent Jeremy out to fix it. He was professional, courteous and he seemed like an all around solid dude. He got the job done right. Thanks, Jeremy!

Matthew C.

The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!

Brandie E.

Matt williams was a great help in getting my ceiling repair started 👍👍 2 thumbs up..... and jason shoupe was a great help on getting roofing repair started.......THANK YOU GUYS

Bill H.

WPR replacement within a couple of hours after calling. Tony and Rueben were the best!

Alicia C.

Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.