Roofing Done Right

Roofing Done Right | Roofing | Ducktown

Experience top-notch roofing services with HEP's Roofing in Ducktown, where we believe every home deserves a sturdy, reliable roof. Our skilled team combines exceptional craftsmanship with premium materials to ensure your roof not only withstands the elements but also enhances the beauty of your home. Whether it's a minor repair, complete replacement, or routine maintenance, HEP's Roofing guarantees precision and dedication in every project. Protect your investment and enjoy peace of mind, knowing your roof is done right the first time. Let us elevate your home’s protection to new heights!

FAQs

What types of roofing materials do you offer?

We offer a wide range of roofing materials including asphalt shingles, metal roofs, tile roofs, and flat roofing materials. Each type has its unique advantages; for example, asphalt shingles are cost-effective and durable, while metal roofs offer longevity and excellent weather resistance. Our expert team can help you choose the best material for your specific needs and budget.

How long does a typical roofing project take?

The duration of a roofing project varies depending on the size and complexity of the job. On average, most residential roofing projects can be completed within 1 to 3 days. However, larger or more complex projects, such as multi-layered roofing systems or extensive repairs, may take longer. We provide detailed timelines in our project estimates so you know what to expect.

Do you offer roofing inspections and maintenance services?

Yes, we provide comprehensive roofing inspections and maintenance services. Regular inspections and maintenance are crucial for extending the life of your roof and preventing costly repairs. Our team can identify potential issues early and provide the necessary repairs or maintenance to keep your roof in optimal condition.

Are your roofing services covered by a warranty?

Absolutely, we stand behind our work with robust warranties. Most of our roofing installations come with both material and labor warranties. The specific terms of the warranty can vary depending on the materials used and the scope of the project, but we always ensure that our customers have clear, written warranty information before we begin any work.

Can you help with insurance claims for roof damage?

Yes, we can assist with the insurance claims process if your roof has been damaged by storms, hail, or other covered events. Our team has experience working with insurance companies and can help you document the damage, provide necessary estimates, and support you through the claims process to ensure you get the compensation needed for repairs.

What should I do if I notice a leak in my roof?

If you notice a leak in your roof, it’s important to act quickly to minimize damage. Contact us immediately for a professional inspection. We will diagnose the source of the leak and recommend the appropriate repairs. In the meantime, try to contain the leak by placing a bucket or tarp under the drip to prevent further interior damage.

What our customers say

Had an issue with my roof and HEP sent Jeremy out to fix it. He was professional, courteous and he seemed like an all around solid dude. He got the job done right. Thanks, Jeremy!

Matthew C.

The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!

Brandie E.

Matt williams was a great help in getting my ceiling repair started 👍👍 2 thumbs up..... and jason shoupe was a great help on getting roofing repair started.......THANK YOU GUYS

Bill H.

WPR replacement within a couple of hours after calling. Tony and Rueben were the best!

Alicia C.

Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.

Thomas B.

I needed my roof replaced and they worked with me and did an amazing work. Excellent and Professional individuals.

Steven H.

The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars

Lisa A.

Olin White came out to give us an estimate on our roof and he was AWESOME! he was so friendly and helpful! 10/10 the nicest guy🖤

Brandy

Courteous, professional and roof looks great thanks HEP and vary fast

Greg H.

HEP did my new roof recently and did an excellent job. They were very professional and knowledgeable about what my home needed and were efficient in getting the job done. Their price was also very competitive with the 2 other estimates I got.They cleaned up afterwards so you could never tell they were there except for a beautiful new, nonleaking roof. Will definitely use them again in future work at my home. Thank you HEP for making this job so easy to get done!