Roofing Done Right

Roofing Done Right | Roofing | Decatur

At HEP's Roofing, we believe that your home deserves the best shelter from the elements. Located in Decatur, we pride ourselves on delivering top-notch roofing solutions tailored to your specific needs. Our seasoned team uses premium materials and industry-leading techniques to ensure your roof stands the test of time. From minor repairs to full-scale installations, we promise meticulous attention to detail and unparalleled customer service. Choose HEP's Roofing for reliability, quality, and peace of mind—because when it comes to protecting your home, we do roofing right.

FAQs

What types of roofing materials do you offer?

We offer a variety of roofing materials to suit different needs and preferences, including asphalt shingles, metal roofing, tile roofing, and flat roofing systems. Each material has its own advantages in terms of durability, cost, and aesthetic appeal. Our team can help you choose the best option for your home or business in Decatur.

How long does a roofing installation typically take?

The duration of a roofing installation can vary depending on the size and complexity of the project, as well as the type of roofing material being used. Generally, most residential roofing installations can be completed within a few days to a week. We always strive to complete the work as efficiently as possible while ensuring high-quality results.

Do you offer warranty on your roofing services?

Yes, we provide warranties on both our roofing materials and our workmanship. The specific terms and duration of the warranty can vary depending on the type of roofing system and the manufacturer’s guidelines. This ensures that you have peace of mind knowing that your investment is protected.

How do I know if my roof needs to be repaired or replaced?

Signs that your roof may need repair or replacement include missing or damaged shingles, leaks, sagging, and visible wear and tear. If you're unsure, we offer roof inspections to assess the condition of your roof and provide you with a detailed report on whether a repair or replacement is needed. Our goal is to help you make an informed decision based on the current state of your roof.

Can you help with insurance claims for roof damage?

Absolutely. We have experience working with insurance companies and can assist you through the entire claims process. From providing detailed documentation of the damage to meeting with insurance adjusters, we aim to make the process as smooth and stress-free as possible. Our goal is to ensure you receive fair compensation for any covered damages.

What maintenance is required for my new roof?

Regular maintenance is key to prolonging the life of your new roof. This includes periodic inspections to check for any damage or wear, cleaning gutters to prevent water buildup, and addressing any minor issues promptly before they become major problems. We offer maintenance services to help you keep your roof in top condition year-round.

What our customers say

HEP did my new roof recently and did an excellent job. They were very professional and knowledgeable about what my home needed and were efficient in getting the job done. Their price was also very competitive with the 2 other estimates I got.They cleaned up afterwards so you could never tell they were there except for a beautiful new, nonleaking roof. Will definitely use them again in future work at my home. Thank you HEP for making this job so easy to get done!

Susie H.

Had a roof done by HEP, what a great job they did. Joshua Gadagno stopped by and made sure everything was good and I really appreciate it. I will use hep for all my roofing needs.

John H.

Had an issue with my roof and HEP sent Jeremy out to fix it. He was professional, courteous and he seemed like an all around solid dude. He got the job done right. Thanks, Jeremy!

Matthew C.

The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!

Brandie E.

Stephen l was very professional a very kind and just nice person to be around he sold me a full roof replacement and I will be using their company more in the future

Kerry C.

The technician who came to temporarily fix our roof was very very patient and helpful. He helped us through a tough situation and we are grateful. Thank you Stephen Lemoine!

Randy E.

Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company

Brett G.

Christian Jordan with the roofing department had great customer service

James S.

José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.