Roofing Done Right

HEPRoofing Done Right

Roofing Done Right | Roofing | New Market

At HEP's Roofing, we believe that every home in New Market deserves a sturdy, reliable roof over its head. Our team of seasoned professionals is dedicated to providing top-notch roofing solutions tailored to your unique needs. We specialize in both residential and commercial roofing, ensuring your property is shielded from the elements while enhancing its curb appeal. From minor repairs to complete roof installations, HEP's Roofing guarantees exceptional craftsmanship and unparalleled customer service. Trust us to do roofing right—Quality, Integrity, and Peace of Mind are just a call away!

What our customers say

Will came out same day for a roof inspection very professional and very helpful!
Jessica B. profile photo
Jessica B.
Had a roof done by HEP, what a great job they did. Joshua Gadagno stopped by and made sure everything was good and I really appreciate it. I will use hep for all my roofing needs.
John H. profile photo
John H.
Had an issue with my roof and HEP sent Jeremy out to fix it. He was professional, courteous and he seemed like an all around solid dude. He got the job done right. Thanks, Jeremy!
Matthew C. profile photo
Matthew C.
HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂
JE R. profile photo
JE R.
Christian Jordan was great. Replaced a shingle . So thrilled. Thank you for you did. You are the best.
Beth M. profile photo
Beth M.
José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.
Darrell J. profile photo
Darrell J.
I needed my roof replaced and they worked with me and did an amazing work. Excellent and Professional individuals.
Steven H. profile photo
Steven H.
Michael was great! Came out same day to quote my roof replacement. 10/10
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Tuffyybtw
Olin White came out to give us an estimate on our roof and he was AWESOME! he was so friendly and helpful! 10/10 the nicest guyđŸ–€
Brandy profile photo
Brandy
Ernest came out and did a plumbing inspection. Did a great job and provided information and pictures needed.
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Cindy S.

Roofing Done Right in New Market: The HEP Difference

New Market homeowners know that a roof is more than a curb-appeal feature—it is the primary shield between interior comfort and the unpredictable Tennessee sky. When HEP performs its signature “roofing done right” service, every shingle, flashing detail, and ridge vent is installed with a singular goal: lasting protection that looks great year after year.

The phrase “roofing done right” is not hype for HEP; it is a disciplined approach refined through thousands of projects across the region. The company has embedded three guiding principles into every New Market assignment: meticulous planning, best-in-class materials, and craftsmanship that never cuts corners. This holistic formula translates into roofs that routinely outlive manufacturer warranties while maintaining their original aesthetic appeal. The result for local property owners is peace of mind—no nagging worries each time a thunderstorm rolls over the Smokies, no mystery leaks after a surprise freeze, and no premature re-roofing expenses.

Because HEP’s crews live and work in the same communities they serve, every roof they install becomes a tangible reflection of neighborhood pride. That local connection drives meticulous attention to detail and a determination to get each project right the first time. It is why “roofing done right” has become an informal pledge woven into New Market’s residential landscape, one roof at a time.

Understanding the Climate Challenges of New Market Roofs

To appreciate the importance of roofing excellence in New Market, it helps to recognize the region’s diverse weather profile. Situated in East Tennessee, New Market experiences hot, humid summers, sudden thunderstorms, and occasional winter ice events. This cycle can wreak havoc on roofing systems not engineered for these swings.

Summer sun can push rooftop temperatures past 150 °F, causing shingles to expand, contract, and potentially crack. Humidity fosters mildew growth that gradually erodes the granular surface of asphalt roofs. Powerful thunderstorm gusts pry at shingles, while wind-driven rain probes vulnerable seams. On rare yet consequential winter days, ice dams can form along overhangs, trapping water that backs up beneath shingles.

HEP anticipates each of these stressors during the design phase by selecting materials and assembly techniques that tolerate New Market’s weather extremes. Their “roofing done right” methodology incorporates robust ventilation, high-performance underlayment, and proactive flashing strategies that mitigate temperature flux and moisture intrusion.

Homeowners often assume weather challenges are unavoidable roofing adversaries. HEP challenges that mindset by building roofs that not only endure local conditions but actively resist them. Through proven technologies—algae-resistant shingle granules, breathable synthetic underlayment, and hidden edge metal—HEP elevates roof longevity while reducing ongoing maintenance requirements.

HEP's Craftsmanship Philosophy: Precision Meets Durability

Craftsmanship at HEP can be summed up as precision now for durability later. Every cut, nail, and seal is scrutinized against a stringent internal checklist before the project advances to the next stage. This rigor prevents the tiny errors—misaligned shingles, over-driven nails, loosely seated pipe boots—that snowball into costly failures years down the road.

Key craftsmanship tenants practiced by HEP include:

  • Accurate, measured chalk lines ensuring shingle courses remain perfectly square.
  • Six-nail patterns on each shingle for maximum wind uplift resistance instead of the four-nail minimum.
  • Ice-and-water shield applied not only along eaves but also in valley transitions, behind chimneys, and around skylights.
  • Counter-flashing that is cut and reglet-sealed into masonry rather than surface-mounted with caulk.
  • Ridge and hip caps installed with hidden fasteners to protect against UV breakdown and moisture infiltration.

By refusing to treat roofing as a commodity install, HEP produces higher-performing systems that remain watertight even under punishing weather scenarios. This standard of craftsmanship is what separates “roofing done right” from merely “roofing done.”

Materials That Stand Up to New Market Weather

Durable installations start with resilient materials selected specifically for the Appalachian climate. HEP’s procurement team vets every component—from deck barrier to final shingle—for compatibility with regional weather data.

Asphalt Architectural Shingles

Architectural (laminated) shingles offer dimensional beauty while delivering enhanced wind ratings up to 130 mph—well above the gust thresholds recorded in New Market storms. Optional reflective coatings reduce attic heat gain during summer peaks.

Synthetic Underlayment

Traditional felt underlayment loses integrity after saturation. HEP opts for synthetic membranes that are tear-resistant, breathable, and immune to rotting. They provide a secondary moisture barrier if shingles sustain impact damage.

Metal Flashing

Galvanized or aluminum flashing is field-fabricated to match roof geometry. HEP’s installers prefer 26-gauge metal for valleys and step transitions, conceding nothing to thinner, less durable options.

Intake and Exhaust Ventilation

Balanced attic ventilation is essential to curb heat and humidity accumulation. HEP integrates continuous soffit vents with ridge vent systems to maintain airflow, prevent mold growth, and prolong shingle life.

Optional Impact-Rated Accessories

For homeowners seeking elevated resiliency, HEP offers Class 4 impact-rated shingles, self-healing underlayments, and upgraded metal drip edges. These options help roofs withstand hail events and fallen limbs that occasionally accompany New Market storms.

Step-By-Step Overview of HEP’s Roofing Done Right Process

HEP’s process is as meticulous as the final product. Each step builds on the previous to eliminate guesswork and to confirm that every roof in New Market meets strict performance benchmarks.

  1. Site Assessment and Documentation

    • Inspect decking, flashings, ventilation points, and attic condition.
    • Capture photographs and drone imagery for precise measurement and homeowner transparency.
  2. Material Selection and Scheduling

    • Align shingle style, color, and accessory options with homeowner preferences.
    • Stage all materials offsite to reduce yard clutter and ensure uninterrupted workflow.
  3. Protective Property Preparation

    • Deploy landscape tarps, plywood walkways, and magnetic nail guards.
    • Brief crew on sensitive areas such as gardens, HVAC units, and outdoor dĂ©cor.
  4. Tear-Off and Deck Inspection

    • Remove old layers down to bare sheathing.
    • Replace compromised decking and re-nail entire substrate to current code.
  5. Moisture Barrier Installation

    • Apply ice-and-water shield at eaves, valleys, and penetrations.
    • Roll out synthetic underlayment, lapping courses per manufacturer specs.
  6. Flashing and Ventilation Integration

    • Install drip edge metal along all rakes and eaves.
    • Set step flashing under siding interfaces, then counter-flash with masonry reglet systems as needed.
  7. Shingle Installation

    • Snap axial and horizontal lines to ensure uniform courses.
    • Drive roofing nails precisely flush—never angled—to prevent shingle deformation.
  8. Ridge, Hip, and Penetration Sealing

    • Cap ridges with matched accessory pieces to reinforce wind resistance.
    • Seal plumbing vents, flues, and skylight perimeters using premium boots and high-temperature caulk.
  9. Final Quality Audit

    • Conduct 25-point inspection that includes infrared scans for hidden moisture.
    • Remove all debris, run magnetic sweep, and restore landscaping.
  10. Warranty Registration and Homeowner Walkthrough

    • Register manufacturer warranties on behalf of owner.
    • Share maintenance workbook outlining seasonal checklist and leak response protocols.

Through this disciplined, repeatable process, HEP ensures every New Market roof graduates from installation with an uncompromised seal and well-documented craftsmanship lineage.

Safety, Compliance, and Environmental Stewardship

A roof can only be considered “done right” if it is built safely and responsibly. HEP mandates comprehensive crew training that exceeds OSHA requirements, including fall protection, ladder safety, and job-site communication signals. Each morning begins with a “toolbox talk” to review hazards peculiar to that day’s roof pitch, weather conditions, and electrical proximity.

Environmental responsibility is intertwined with safety. HEP employs recyclable dumpster programs that divert asphalt shingles away from landfills and into pavement manufacturing streams. Synthetic underlayment scraps are collected separately for specialized recycling. Where feasible, low-VOC sealants and adhesives reduce off-gassing, improving both installer health and neighborhood air quality.

Compliance in New Market is governed by municipal building codes and manufacturer installation instructions. HEP’s project foreman double-checks code alignment on decking thickness, fastener counts, and ventilation ratios. Any deviations discovered during tear-off—such as non-code decking repairs or inadequate flashing—are corrected before new materials are installed. The result is a roof that satisfies both regulatory authorities and the stricter standards set internally by HEP.

Enhancing Energy Efficiency Through Superior Roofing

A well-designed roof does more than keep water out; it helps manage household energy costs. New Market’s climate subjects homes to both sweltering summers and cool winters, making insulation and ventilation critical. HEP integrates energy-smart features into its roofing done right approach:

  • Radiant-barrier sheathing options reflect solar heat before it reaches attic insulation.
  • Attic ventilation balanced to 1 sq ft of net free area per 150 sq ft of attic floor.
  • Cool-roof shingle colors that comply with ENERGY STAR criteria, lowering surface temperatures by up to 50 °F.
  • Optional rigid foam over-deck insulation that adds R-value without altering attic depth.

Collectively, these measures can reduce HVAC runtime, extend equipment life, and keep interior spaces consistently comfortable. Clients frequently notice that indoor temperature swings smooth out within weeks of a HEP installation, delivering a quieter, more efficient living environment.

Architectural Styles in New Market and How HEP Adapts Roofing Solutions

New Market showcases an eclectic mix of architectural aesthetics—from vintage farmhouses and Craftsman bungalows to modern Crafts-inspired builds perched on rolling acreage. Each style demands unique roofing nuances.

Farmhouses and Historic Properties

Steep gables and dormers create numerous valleys and flashing intersections. HEP’s solution involves custom-cut valley metal and historically sympathetic shingle profiles that preserve period charm while boosting performance.

Craftsman Bungalows

Low-slope sections above porch wraps require specialized underlayment and often transition to standing-seam metal. HEP seamlessly blends asphalt with metal to maintain a cohesive look without compromising water shedding.

Contemporary Homes

Angular roof planes and large skylights introduce complex geometry. HEP’s laser-guided measurement tools and on-site metal fabrication ensure precision fitment around unconventional shapes.

By tailoring methods to architectural demands, HEP guarantees that function aligns with form. A “roofing done right” aesthetic means flashing details disappear into the design and ridge lines remain crisp—whether observed from street level or neighboring hillsides.

Maintenance Strategies After a HEP Roofing Installation

Even the most durable roof benefits from scheduled care. HEP advises a proactive maintenance plan designed to extend roof life well beyond warranty baselines.

Recommended tasks include:

  • Semi-annual gutter cleaning in late spring and early fall.
  • Visual inspection after major wind or hail events, focusing on ridge caps, vents, and valleys.
  • Attic checks for staining, which can signal early flashing issues.
  • Trimming overhanging branches to prevent limb abrasion and moss growth.
  • Rooftop debris removal—pine needles, leaves, seed pods—that can trap moisture.

HEP’s maintenance booklet delivered at project completion outlines each task with step-by-step directions plus safe ladder practices. Many homeowners opt for annual professional inspections by HEP technicians, ensuring that any minor concerns are addressed before they escalate. This straightforward regimen is a small investment that can add years of service life to a New Market roof.

Long-Term Value and Peace of Mind for New Market Homeowners

When New Market residents invest in HEP’s roofing done right service, they are purchasing more than a layer of shingles; they are securing long-term value. A robust, energy-efficient roof can boost property appraisal numbers, shorten listing times if a home hits the market, and qualify for reduced insurance premiums in certain cases.

Just as importantly, a dependable roof eliminates the chronic anxiety many homeowners feel each time severe weather appears on the horizon. Leaks, interior dampness, and mold remediation become remote concerns rather than pressing threats. Families can focus on enjoying their living spaces, confident that their HEP roof continues to safeguard everything beneath it.

Enhanced value extends beyond monetary metrics. There is intangible pride in knowing a roof has been crafted to the highest standards—one that silently performs season after season, year after year. That assurance is what HEP calls “roofing done right,” and in New Market, it represents the gold standard for roofing performance, aesthetics, and homeowner satisfaction.

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(423) 819-7773