Main Line Issues

Main Line Issues | Plumbing

For every homeowner, a smoothly functioning plumbing system is crucial. However, main line issues can throw a wrench in the works, leading to significant disruptions. At HEP, we're dedicated to diagnosing and resolving these complex issues with precision and efficiency. Our team of experienced professionals is equipped with the latest technology to identify and fix blockages, leaks, and other main line problems. Trust HEP to restore your peace of mind and ensure your plumbing system runs flawlessly. Contact us today and let us take care of your main line woes with expertise and care.

FAQs

What are the common signs of a main line clog?

Common signs of a main line clog include multiple drains running slowly or not draining at all, gurgling sounds from toilets and drains, water backing up in different fixtures when another is in use (e.g., water from a washing machine backing up into a bathtub), and an unpleasant odor from drains.

What causes main line clogs?

Main line clogs can be caused by a variety of factors, including the buildup of grease, hair, soap scum, and other debris; tree root intrusion; broken or collapsed pipes; and flushing inappropriate items down the toilet, such as wipes or feminine hygiene products.

How can I prevent main line clogs?

To prevent main line clogs, avoid flushing non-degradable items down the toilet, reduce the amount of grease and food waste going down the kitchen sink by using a strainer, and regularly clean drain stoppers and traps. Additionally, periodic professional inspections and hydro-jetting can help keep the main line clear.

What should I do if I suspect a main line clog?

If you suspect a main line clog, avoid using water fixtures and call a professional plumber immediately. Using fixtures can exacerbate the problem and lead to water damage. Professionals have the tools and expertise to diagnose and fix the clog without causing further damage.

Can tree roots really damage my main line?

Yes, tree roots are a common cause of main line damage. Roots naturally seek out sources of water and nutrients, and can infiltrate small cracks or joints in the pipes. Over time, they expand and cause blockages or even breakages. Regular maintenance and root cutting services can help mitigate this risk.

How is a main line clog typically fixed?

A main line clog is typically fixed using techniques like snaking, hydro-jetting, or trenchless pipe repair. Snaking uses a long, flexible auger to break up the clog, while hydro-jetting uses high-pressure water to clear blockages and clean the pipes. For structural damage, trenchless pipe repair methods like pipe lining or pipe bursting can replace or repair the line with minimal excavation.

What our customers say

Ed did a very good job, inspected my plumbing and give a fair estimate to replace my main line water pipe

Ben B.

Zach Hancock and the entire crew were amazing. Very quick response to a water main leak at one of the apartment buildings that I manage. Zach stayed after the repair was completed just to make sure all 13 of our apartment buildings had running water. He really went the extra mile for us and our residents. I highly recommend this company!

Ashley G.

David was right on time and helped explain the issues with a leak we were having. Very professional and friendly. Will definitely keep them in mind for future home repair needs.

April S.

We had a water main break that required urgent repair. The technician who did the estimate (Luke) discovered corroded, leaking copper pipes under our house. So we had our water main and plumbing for the entire house replaced. We appreciate Luke, Jesse, Zach, Bryan, Tyler, Mike, Charles and Malorie. Each of these people did a fantastic job. I believe Tyler and Mike plumbed the house. They put in a very long day to get the job done. We are very impressed with the quality of work on this urgent job. We highly recommend HEP Is On The Way.

Carol T.

Brad was awesome. We were dealing with a stressful water leak that couldn’t be found outside of the house. He helped us find the best solution quickly and had a great attitude.

Kevin K.

Amazing company in every aspect! I needed a full line replacement of 90ft from my water meter to my house. Never had any experience in dealing with this. Contacted HEP, and they walked me through every step along the way. The technician who came to evaluate the problem was pleasant and knew his stuff. (Corbin) HEP was in constant contact with me about everything, and contacted me afterwards to make sure things were done up to par. (Raeshel) They arrived on time, went above and beyond my expectations, and preserved my property. (Billy and Stephen) Will be recommending this company to all my friends!

Alex B.

Zach and Malik came out to complete our water main replacement. It was a tricky project that had a total of 6 people out here on 3 separate days. All of them were courteous and personable, conscientious in doing their work well and making things look as good as possible after a yard is dug up. Much appreciated.

J H.

Preston is the man! Very professional an knowledgeable. Helped us with our septic quick an easy

Connor S.

We used HEP is on the way to take care of a septic tank issue that flooded our downstairs. They sent out Chase Rost to help us with the issue and discovered we had a large rat lodged in one of our pipes. Chase was an awesome guy, super personable and knowledgeable. Would prefer to have Chase help us out in the future if anything else were to happen based on this experience. Thanks Chase!

Joseph B.

The guys at HEP were great, especially Zach. We had a sewer line backed up and they came out and fixed it. Then it rained a few days before the job was done, so they had to come back and do some repair work. Everyone was very professional and courteous.

Mike B.