Main Line Issues

Main Line Issues | Plumbing | Powell

At HEP's Plumbing in Powell, we understand that main line issues can be more than just an inconvenience—they can disrupt your entire household. Whether you're dealing with persistent clogs, slow drains, or unusual noises, our expert team is here to diagnose and resolve the problem swiftly. Using the latest technology and years of experience, we provide reliable solutions that get your main line back in optimal condition, minimizing downtime and stress. Count on HEP's Plumbing for efficient, high-quality service that keeps your plumbing system running smoothly.

FAQs

What are some common signs that there is an issue with the main plumbing line?

Common signs of a main line issue include frequent drain clogs, multiple fixtures backing up simultaneously, slow drainage, gurgling sounds from drains, foul odors coming from drains, and water or sewage backup in the lowest level of your home.

How can I prevent main line clogs?

To prevent main line clogs, avoid flushing non-biodegradable items down the toilet, dispose of grease and oil properly, use drain screens to catch hair and debris, and have your plumbing system inspected and cleaned regularly by a professional.

What should I do if I suspect a clog in the main line?

If you suspect a clog in the main line, avoid using water in your home to prevent further backup and contact a professional plumber immediately. They can use specialized tools such as a plumber's snake or hydro-jetting to clear the blockage.

How often should I have my main line inspected?

We recommend having your main line inspected every 1-2 years, depending on the age of your plumbing system and the number of trees on your property. Regular inspections can help identify potential issues before they become major problems.

Can tree roots cause problems in the main line?

Yes, tree roots are a common cause of main line problems. Roots can infiltrate small cracks or joints in the plumbing pipes, causing blockages and potentially damaging the pipe. Regular inspections and maintenance can help manage and prevent root intrusion.

What is hydro-jetting and how does it help with main line issues?

Hydro-jetting is a method of cleaning plumbing pipes using high-pressure water. It is highly effective for removing grease, tree roots, and other blockages in the main line. The high-pressure water can thoroughly clean the interior of the pipes, restoring proper flow and preventing future clogs.

What our customers say

Zack and Colin were professional and worked in a timely manner. They kept me updated along the way which was nice. And they did good work replacing the water and sewer lines in my home without too much fuss.

Gianna L.

Juston was the technician showed up at my home today to repair a sewer back up issue. Juston showed up in a timely manner and was very professional with what was done and how it was explained to me what he was going to do. After all said and done Juston spent about two hours taking care of a clog in the sewer line. He explained to me what he was doing with every step and showed me with a camera what exactly was happening. If I need any plumbing in the future I will definitely be calling HEP! Thanks Juston for a wonderful job!!

Seth M.

Tim, one of the HEP service attendants, came out to survey our corroded pipes and assess the cost to repair a leak in our laundry room ceiling and upstairs bathroom sink. He was fantastic and one of the best customer service reps that I have ever encountered. He was calm, friendly, patient, knowledgeable, and super professional when it came to explaining every detail of our issue. He made me feel comfortable and confident in his company. We just need to work out financing details, but I’m pretty sure that we’ll go with HEP because of Tim. He is a wonderful representative for the company and in my opinion, he deserves accolades and a raise! He’s really great at his job and deserves all the recognition that he can get. Tim is an AWESOME employee and person and an invaluable asset to HEP!

K. C.

Our Technician Robbie was great! He was extremely professional and worked very quickly to repair our septic tank. He had runners picking up the pump while he worked on other parts so the job could be finished as quick as possible.

Christie C.

Called Hep for sewer not draining. Robbie called to tell us he was on his way. Robbie was professional and explained the best repair. We are 100%satisfied with the work Robbie performed. Zack and Colin called to tell us they were on the way. Both guys were very professional and explained all work they were doing. When they were done we could barely tell they had a good sized hole in the yard. We 100% recommend them.

Patrick H.

Quick response and same day service! Justin came out addressed an issue we were having with our sewer pump alarm! Thank you Justin for explaining what needed to been done and giving us options!

Ang M.

Had to have our main-line cleaned. Took around 30 minutes. Wonderful and fast service! Would highly recommend to anyone! Our technician Aaron Tatum, great guy! He gave us all the information that we would need for the future about our septic system and it's maintenance. You will not be over-loaded with unnecessary jobs or fees. I am more than pleased with my service today and will be using them again of any other issues arise.

Leanna C.

Came out the day we called, brought a digger out that night, dug in the dark and some light rain. Got our septic dug and opened up, clog removed, and new bigger access pipe installed all in about 2 hours. Can't say anything bad about their service. Robbie, Dwayne, and Joe were great.

Thomas B.

Chuck came out and unclogged my main sewer line and was awesome! Would highly recommend him to anyone

Travis C.

It was Saturday evening and a fountain of raw sewage began coming out of our downstairs bathroom! It went everywhere! We turned off all the water and called HEP. Albert Phillips did not hesitate to say he would be here as soon as possible. He worked again Sunday and with his expert knowledge and understanding of plumbing, he addressed the problem. Albert Phillips was very professional, skilled, polite, and respectful. We highly recommend Mr. Phillips and HEP for plumbing!

Suzann S.