Main Line Issues

HEPMain Line Issues

Main Line Issues | Plumbing | Erwin

When your main plumbing line encounters issues, it can disrupt your entire household. At HEP's Plumbing in Erwin, we specialize in diagnosing and repairing these critical problems to restore normalcy swiftly. Whether it's stubborn clogs, intrusive tree roots, or damaging leaks, our team of licensed professionals is equipped with the latest tools and expertise to handle any challenge. Count on us for comprehensive inspections, reliable solutions, and exceptional customer service. Trust HEP to keep your plumbing flowing smoothly, so you can focus on the things that matter most.

FAQs

What are the common signs of a main line clog?

Common signs of a main line clog include multiple drains backing up simultaneously, gurgling sounds coming from toilets, water pooling around floor drains, and sewage odors emanating from your drains. These symptoms indicate a blockage in the main sewer line that needs immediate attention.

Can tree roots cause issues with my main line?

Yes, tree roots are a common cause of main line issues. Roots naturally seek out water sources, and small cracks in your sewer line can provide an entry point. Over time, these roots can grow and cause significant blockages or even structural damage to your pipes.

How often should I have my main sewer line inspected?

It is recommended to have your main sewer line inspected every 1-2 years. Regular inspections can identify potential problems early and prevent severe blockages or damage. Factors such as the age of your pipes and proximity to large trees may warrant more frequent inspections.

What methods are used to clear main line clogs?

Professional plumbers use several methods to clear main line clogs, including hydro jetting, which uses high-pressure water to remove blockages, and drain snaking, which involves a long, flexible auger to break up and clear debris. The choice of method depends on the nature and severity of the clog.

What preventative measures can I take to avoid main line issues?

To prevent main line issues, avoid flushing non-degradable items like wipes and feminine hygiene products down the toilet. Regularly clean your drains with safe, non-corrosive cleaners, and consider installing a backwater prevention valve to protect against sewage backups. Additionally, scheduling professional inspections can help catch issues early.

Are main line issues covered by homeowner's insurance?

Coverage for main line issues varies by insurance policy. Generally, unexpected damage like a sudden break may be covered, but routine maintenance, gradual wear and tear, and pre-existing problems typically are not. It's best to review your policy and speak with your insurance provider to understand your specific coverage.

What our customers say

MY HOME WAS BUILT IN 1961. WE HAD THE OLD CAST IRON PIPES. WE HEARD WATER RUNNING WHEN UPSTAIRS TOILET FLUSHED. CALLED HEP AND THEY CAME RIGHT AWAY AND FOUND SOME CRACKED PIPES. THEY CAME BACK IN A COUPLE OF DAYS TO DO THE JOB. HERE IN KNOXVILLE JON B AND MAL S. DID A WONDERFUL JOB AND BOTH WERE VERY PROFESSIONAL . THANKS AGAIN GUYS.
Bobby W. profile photo
Bobby W.
Nathan did a great job inspecting and providing solutions to our plumbing issues.
Cass M. profile photo
Cass M.
Todd Farner came out to our house and checked for a water leak, he was thorough and very efficient in his work. Would definitely call for him again.
Chelle L. profile photo
Chelle L.
Todd Farner came by to help us with a sewage problem that started a couple days ago. It was kind of an emergency. Todd identified the problem and walked us through the available options. He was knowledgeable and quick, and we set up an appointment to repair the issue later this week. I appreciated HEP’s response time and interest in our dilemma. I plan on using them again.
Gabroll profile photo
Gabroll
Adam was able to locate and repair my main water line in the mud whilst dodging thorn bushes, wasps, snakes, cougars, drugged up hillbillies, and velociraptors. He was very professional, polite, and accommodating as can be. Give this guy a raise.
Brett B. profile photo
Brett B.
Todd came out and helped us find the solution to our recurring plumbing issue at a fair price. Professional and courteous . Would recommend to others .
Traci P. profile photo
Traci P.
Arrived fast for an emergency water leak. Fair price. Work done well and on time. Very happy customer, will use HEP again.
Rick S. profile photo
Rick S.
Highly recommend this company. Septic backed up after 9pm on a Friday night, gave Hep a call and got a response almost immediately! Matt was here and working his heart out by 7 the next morning in the rain and cold. I really can't say enough nice things about him! Fixed our problem and pumped the tank, that to be honest, hadn't been pumped in years. Will use them for any future plumbing or septic issues! Price was more than fair for the amount of work. I couldn't have asked for better service!
Lisa A. profile photo
Lisa A.
Brady did a good job. He presented our options and made a recommendation. We have a complicated plumbing issue and he explained everything clearly and actually saved us money by not doing uneeded repairs. He gave a quote for what was needed to fix it and scheduled a different crew to do the work since it wasn't his specialty. They will fix it tomorrow.
Meredith B. profile photo
Meredith B.
Before I called HEP, another company came out associated with my home warranty and didn’t do anything to fix the issue. Thank goodness for HEP. Todd Farner was my service tech and he was amazing! Professional, knowledgeable, helpful, and very thorough. I had a main drain line blockage in my new home. Todd made sure my plumbing was in order. Todd went above and beyond my expectations. I would highly recommend calling him if you have a plumbing issue!
Jessica S. profile photo
Jessica S.

Areas We Serve

HEP
Book Online
(423) 819-7773