Main Line Issues

Main Line Issues | Plumbing | Halls

If you're experiencing issues with your main plumbing line in Halls, you're not alone, and HEP's Plumbing is here to help. Main line problems can be daunting, often causing slow drains, unusual noises, or even backups that affect your daily routine. Our team of experienced technicians is equipped with state-of-the-art tools to diagnose and resolve your plumbing issues efficiently.

We understand that these problems can be urgent, so we provide prompt, reliable service to get your plumbing system back to optimal performance. With HEP's Plumbing, you can expect transparent communication, professional advice, and solutions tailored to your needs. Don't let main line troubles disrupt your life—reach out to us for a swift and effective resolution.

FAQs

What are the common signs of a main line blockage?

Common signs of a main line blockage include slow-draining sinks, gurgling noises from the drain, frequent toilet backups, and multiple plumbing fixtures clogging simultaneously. If you notice any of these signs, it's important to investigate promptly to prevent further damage.

How can I prevent main line clogs?

To prevent main line clogs, avoid flushing non-biodegradable items such as wipes, feminine hygiene products, and paper towels. Dispose of grease and food scraps properly instead of dumping them down the kitchen sink. Regularly maintaining your plumbing system, including periodic professional inspections and cleanings, can also help prevent clogs.

What should I do if I suspect a main line clog?

If you suspect a main line clog, first try to identify the source by checking different drains in your home. If multiple fixtures are affected, it's likely a main line issue. Avoid using plumbing fixtures to prevent further backups, and contact a professional plumber to diagnose and resolve the problem.

How is a main line clog typically cleared?

A professional plumber will often use specialized tools like a plumbing snake (auger) or a hydro-jetting machine to clear main line clogs. These tools can reach deep into the main line to break up and remove blockages effectively. In some cases, video inspection cameras are used to precisely locate and assess the extent of the clog.

Can tree roots cause main line blockages?

Yes, tree roots are a common cause of main line blockages. Roots can infiltrate the sewer lines through small cracks or joints in search of water and nutrients, eventually causing significant blockages. Regular maintenance and inspections can help detect early signs of root intrusion before they cause severe damage.

Is main line repair covered by homeowners insurance?

Homeowners insurance policies vary, but many do not cover normal wear and tear or maintenance-related issues. Damage caused by sudden and accidental events, such as a burst pipe, may be covered. It's best to review your specific policy or speak with your insurance provider to understand your coverage.

What our customers say

Nick did a terrific job of diagnosing my gas line problem. Very efficient and professional!

Steve W.

Josh here AGAIN. This will be my second 5 star review for the workers of HEP. This review is for Josh Herndon. This guy went above and beyond working past 2000 hours on a Sunday and he even went as far as to CRAWL BETWEEN floor joist on my house which has a basement to reroute a dryer vent that I couldn’t feed through due to other utility obstacles. I’m not sure what these workers of HEP get paid or how, but if I were HEP admin, I’d make sure they stay around. I’d also like to give a shout out to the crew HEP sent to replace the severely clogged/damaged drainage main. All the guys they sent out here to diagnose/work were too-notch…price wasn’t easy to swallow, but these guys can’t work for free and had better pricing to others compared in the Knoxville area.

Josh

Kudos for Amanda for staying and resolving my main line connection to the house leak. It's not easy work and she stayed with it until it was completed. The repair will be robust and happy with their service !

Russell S.

Saturday while digging a trench for a french drain I made the bonehead mistake of hitting our main waterline. Last minute on the weekend I had no water to the house. I called HEP because they had done some electrical work on the house when we were buying it and I knew they did good work. They got me on their list and before too long Roger was out at the house. Roger did a great job and worked quickly. After working in the yard all day long all we wanted was showers and he got the water running so we could do that. We are completely happy with the job and the service. Thanks HEP and thanks Roger. Jason Thompson Knoxville, TN

Jason T.

Connor was very helpful and patient in explaining the issues and options regarding our drains and pipes. Thank you!

Katie N.

Josh Sims was fantastic. He was super punctual, professional and took care of our broken water line for fridge right away. Highly recommend!

Ivy “.

We had a problem with our drainage in our house. We contacted HEP Knoxville late in the day and were able to get an experienced technician, Jason Palmer, who diagnosed our problem promptly and worked very hard digging under our deck to access our septic tank and release the clogged pipe. Jason was very polite, knowledgeable and very informative throughout the whole process. We are very satisfied with the whole experience.

Carlos R.

Can't say enough good things about HEP. We came home from vacation last week to an overflow situation with our septic tank. Called HEP around 4 pm on a Friday and they were here and ready to fix the problem within a few hours. Our tech was super friendly, very knowledgeable and had the septic tank cleaned up and problems resolved quickly. Will definitely be recommending HEP to our friends and neighbors. THANK YOU!!!!

Polly W.

Had a leak in the ceiling. Called HEP and they sent Vladimir. The leaked stopped and he could not find it again. He did everything in his power to find out what happened. He even called for help. This young man was professional, courteous, and neat. Vladimir explained in detail what he was doing and why. He also gave us recommendations on what to look for if the leak returns. Highly recommended.

T J.

Amanda, Braden and Jordan were fantastic!!!! Amanda took pictures to let us see what was the problem, gave us a quote and called the next day to check up. Customer service was fast on getting it schedule for the next day. Braden &Jordan did a terrific job on repiping my drains and replacing my water main under the house, my drains are now flowing with no more backing up and water pressure is better now that i don't have a leaking water main. If you need plumbing work of any kind HEP is who you need to call. Thank you again!!!

Steve