Main Line Issues

Main Line Issues | Plumbing | Reliance

HEP’s Plumbing main line issues page in Reliance is your go-to resource for reliable, efficient solutions when it comes to main line repairs and maintenance. Our experienced team understands that a well-functioning plumbing system is crucial for any household or business. That’s why we bring a commitment to excellence and state-of-the-art techniques, ensuring that your plumbing challenges are addressed quickly and effectively.

Discover expert advice, detailed insights, and modern solutions designed to keep your main line running smoothly. Whether you’re dealing with a persistent blockage or suspect an underlying issue, our easy-to-navigate page provides the essential information you need to make informed decisions—helping you get back to enjoying worry-free water flow in no time.

FAQs

How can I identify a main line plumbing issue in my Reliance property?

Main line plumbing issues can manifest in several ways. Common signs include slow drainage, frequent backups, unusual noises or gurgling sounds coming from your drains, sudden drops in water pressure, and unpleasant odors emanating from your plumbing. If you notice these symptoms, it’s a good idea to have a professional plumber inspect your main line to determine the cause and extent of the problem.

What are the most common causes of main line plumbing blockages and failures?

The most common causes include the buildup of grease, hair, and soap scum, tree root intrusion from nearby trees, and the accumulation of debris or foreign objects. Aging pipes may also corrode or burst due to the natural deterioration of materials. Regular maintenance and timely inspections can help prevent these issues from escalating into more serious problems.

Are there any temporary measures I can take while waiting for professional repair of a main line issue?

While professional service is essential, there are some steps you can take to temporarily mitigate the problem. You can avoid using multiple water sources at the same time to reduce the load on your main line. Avoid disposing of grease, large food particles, or non-degradable materials down the drain. If you suspect a partial blockage, a mild, enzyme-based drain cleaner might be used cautiously; however, it’s important to note that these are temporary measures and should not replace professional assessment and repair.

What steps does Reliance take to diagnose and repair main line plumbing issues?

Reliance utilizes state-of-the-art diagnostic equipment, such as video inspection cameras, to accurately locate and identify problems in your main line. After thorough diagnosis, our experienced technicians will recommend the best course of action, which may include pipe cleaning, hydro jetting, trenchless repair techniques, or pipe replacement. Our goal is to provide a durable and long-lasting solution with minimal disruption to your property.

Can I attempt to fix a main line plumbing issue on my own?

It is not advisable to attempt repairs on your own, especially when dealing with main line issues. These systems are complex and require specialized tools and expertise to diagnose and repair safely. DIY attempts can lead to further damage, personal injury, or even create more extensive blockages that incur higher repair costs. Always consult a professional plumber to handle issues related to the main line.

How do I schedule a repair or inspection for a main line plumbing issue with Reliance?

Scheduling a service is simple and convenient. You can contact Reliance through our dedicated customer service hotline or visit our website to book an appointment online. Our team will gather essential information about your issue and schedule a visit at a time that fits your availability. Early detection and intervention can save you money and prevent more severe problems in the future.

What our customers say

Chuck came out and unclogged my main sewer line and was awesome! Would highly recommend him to anyone

Travis C.

It was Saturday evening and a fountain of raw sewage began coming out of our downstairs bathroom! It went everywhere! We turned off all the water and called HEP. Albert Phillips did not hesitate to say he would be here as soon as possible. He worked again Sunday and with his expert knowledge and understanding of plumbing, he addressed the problem. Albert Phillips was very professional, skilled, polite, and respectful. We highly recommend Mr. Phillips and HEP for plumbing!

Suzann S.

Zack and Colin were professional and worked in a timely manner. They kept me updated along the way which was nice. And they did good work replacing the water and sewer lines in my home without too much fuss.

Gianna L.

Juston was the technician showed up at my home today to repair a sewer back up issue. Juston showed up in a timely manner and was very professional with what was done and how it was explained to me what he was going to do. After all said and done Juston spent about two hours taking care of a clog in the sewer line. He explained to me what he was doing with every step and showed me with a camera what exactly was happening. If I need any plumbing in the future I will definitely be calling HEP! Thanks Juston for a wonderful job!!

Seth M.

Tim, one of the HEP service attendants, came out to survey our corroded pipes and assess the cost to repair a leak in our laundry room ceiling and upstairs bathroom sink. He was fantastic and one of the best customer service reps that I have ever encountered. He was calm, friendly, patient, knowledgeable, and super professional when it came to explaining every detail of our issue. He made me feel comfortable and confident in his company. We just need to work out financing details, but I’m pretty sure that we’ll go with HEP because of Tim. He is a wonderful representative for the company and in my opinion, he deserves accolades and a raise! He’s really great at his job and deserves all the recognition that he can get. Tim is an AWESOME employee and person and an invaluable asset to HEP!

K. C.

Our Technician Robbie was great! He was extremely professional and worked very quickly to repair our septic tank. He had runners picking up the pump while he worked on other parts so the job could be finished as quick as possible.

Christie C.

Called Hep for sewer not draining. Robbie called to tell us he was on his way. Robbie was professional and explained the best repair. We are 100%satisfied with the work Robbie performed. Zack and Colin called to tell us they were on the way. Both guys were very professional and explained all work they were doing. When they were done we could barely tell they had a good sized hole in the yard. We 100% recommend them.

Patrick H.

Had to have our main-line cleaned. Took around 30 minutes. Wonderful and fast service! Would highly recommend to anyone! Our technician Aaron Tatum, great guy! He gave us all the information that we would need for the future about our septic system and it's maintenance. You will not be over-loaded with unnecessary jobs or fees. I am more than pleased with my service today and will be using them again of any other issues arise.

Leanna C.

I had a large leak in my water pipe at the meter. HEP was able to come the afternoon I called and Tim the technician stayed late to fix the problem so I would not have to go without water service overnight.

Dave

Came out the day we called, brought a digger out that night, dug in the dark and some light rain. Got our septic dug and opened up, clog removed, and new bigger access pipe installed all in about 2 hours. Can't say anything bad about their service. Robbie, Dwayne, and Joe were great.