Main Line Issues

Main Line Issues | Plumbing | Jasper

HEP's Plumbing is your trusted partner when it comes to resolving main line issues efficiently and effectively. With years of experience tackling complex problems, our skilled team is committed to diagnosing the root of your plumbing concerns and providing lasting solutions. We understand that a compromised main line can disrupt your daily routine, so we work diligently to restore your home's systems as quickly as possible, ensuring minimal interruption.

Our expert technicians use advanced methods and high-quality materials to address everything from slippage to severe blockages in your main line. At HEP's Plumbing, we don’t just fix the problem—we help prevent it from recurring. Count on us to deliver reliable, professional service that safeguards your home and gives you peace of mind, backed by our longstanding reputation for excellence in the Jasper area.

FAQs

How do I know if I have a main line clog?

You might notice multiple drains backing up at once, slow drainage in several fixtures, or even sewage odors coming from your drains. Other common signs include gurgling sounds in the pipes and sudden, simultaneous flooding in more than one area of your home.

What are common causes of main line issues?

Main line problems can arise due to a buildup of grease, hair, and debris that accumulates over time. Tree roots can infiltrate the pipes through small cracks, causing blockages, while older piping might suffer from corrosion or shifting leading to breaks. Improper disposal of foreign objects and the use of chemical drain cleaners can also contribute to damage.

How can I prevent main line blockages?

Regular maintenance is key to preventing blockages. Avoid disposing of grease, oil, or large food particles down the drain. Consider installing drain guards, and have your plumbing system inspected periodically by a professional. Additionally, being mindful of what goes down your drains and scheduling routine cleaning can help keep your pipes clear.

What methods are typically used to clear a main line clog?

Plumbers may use several methods including high-pressure water jetting, mechanical snaking, or cable machines to remove clogs from the main line. In some cases, a video inspection is performed to accurately diagnose the problem before choosing the best technique for clearing the obstruction.

How long does it typically take to repair a main line issue?

The duration of a repair depends on the severity and nature of the issue. Simple clogs might be cleared within a few hours, while more extensive repairs, such as fixing damaged pipes or removing invasive tree roots, can take one to several days. A professional assessment is essential to determine the time required for repairs.

Is it necessary to call a professional plumber for main line issues?

Yes, it is highly recommended to call a professional plumber if you suspect a main line problem. Main line issues can be complex and may involve significant health risks due to sewage backup. Licensed professionals have the expertise, tools, and experience needed to diagnose and safely repair the problem, ensuring that your system is restored properly.

What our customers say

Chuck came out and unclogged my main sewer line and was awesome! Would highly recommend him to anyone

Travis C.

It was Saturday evening and a fountain of raw sewage began coming out of our downstairs bathroom! It went everywhere! We turned off all the water and called HEP. Albert Phillips did not hesitate to say he would be here as soon as possible. He worked again Sunday and with his expert knowledge and understanding of plumbing, he addressed the problem. Albert Phillips was very professional, skilled, polite, and respectful. We highly recommend Mr. Phillips and HEP for plumbing!

Suzann S.

Juston was the technician showed up at my home today to repair a sewer back up issue. Juston showed up in a timely manner and was very professional with what was done and how it was explained to me what he was going to do. After all said and done Juston spent about two hours taking care of a clog in the sewer line. He explained to me what he was doing with every step and showed me with a camera what exactly was happening. If I need any plumbing in the future I will definitely be calling HEP! Thanks Juston for a wonderful job!!

Seth M.

Tim, one of the HEP service attendants, came out to survey our corroded pipes and assess the cost to repair a leak in our laundry room ceiling and upstairs bathroom sink. He was fantastic and one of the best customer service reps that I have ever encountered. He was calm, friendly, patient, knowledgeable, and super professional when it came to explaining every detail of our issue. He made me feel comfortable and confident in his company. We just need to work out financing details, but I’m pretty sure that we’ll go with HEP because of Tim. He is a wonderful representative for the company and in my opinion, he deserves accolades and a raise! He’s really great at his job and deserves all the recognition that he can get. Tim is an AWESOME employee and person and an invaluable asset to HEP!

K. C.

Our Technician Robbie was great! He was extremely professional and worked very quickly to repair our septic tank. He had runners picking up the pump while he worked on other parts so the job could be finished as quick as possible.

Christie C.

Called Hep for sewer not draining. Robbie called to tell us he was on his way. Robbie was professional and explained the best repair. We are 100%satisfied with the work Robbie performed. Zack and Colin called to tell us they were on the way. Both guys were very professional and explained all work they were doing. When they were done we could barely tell they had a good sized hole in the yard. We 100% recommend them.

Patrick H.

Had to have our main-line cleaned. Took around 30 minutes. Wonderful and fast service! Would highly recommend to anyone! Our technician Aaron Tatum, great guy! He gave us all the information that we would need for the future about our septic system and it's maintenance. You will not be over-loaded with unnecessary jobs or fees. I am more than pleased with my service today and will be using them again of any other issues arise.

Leanna C.

I had a large leak in my water pipe at the meter. HEP was able to come the afternoon I called and Tim the technician stayed late to fix the problem so I would not have to go without water service overnight.

Dave

Chuck used a see snake camera in our clogged sewer line and helped us immensely. He was not only friendly, but completely professional! Highly recommend this company

Jeanne M.

Came out the day we called, brought a digger out that night, dug in the dark and some light rain. Got our septic dug and opened up, clog removed, and new bigger access pipe installed all in about 2 hours. Can't say anything bad about their service. Robbie, Dwayne, and Joe were great.