Main Line Issues

Main Line Issues | Plumbing | Blountville

If you're experiencing main line plumbing issues in Blountville, look no further than HEP's expert services to get things flowing smoothly again. Our seasoned professionals understand the frustration and inconvenience that main line problems can cause, whether it's frequent backups, slow drains, or unpleasant odors. At HEP, we specialize in diagnosing and resolving these issues with precision and efficiency. Equipped with advanced tools and years of experience, we ensure that your main line is thoroughly inspected, cleaned, and repaired, restoring peace of mind and normalcy to your home or business. Don't let main line troubles dampen your day — trust HEP to provide reliable, top-notch plumbing solutions.

FAQs

What are the signs that I have a main line plumbing issue?

Common signs of main line plumbing issues include multiple drains backing up simultaneously, water pooling around floor drains, gurgling sounds from toilets, and a noticeable foul odor coming from drains. If you observe any of these symptoms, it’s crucial to contact a professional plumber immediately.

What causes main line blockages?

Main line blockages can be caused by several factors such as the intrusion of tree roots, the buildup of grease and debris, the disposal of inappropriate items like sanitary wipes or paper towels, and shifting or collapsing pipes. Routine maintenance and mindful disposal practices can help prevent these issues.

How is a main line blockage diagnosed?

Professional plumbers typically use a combination of techniques to diagnose main line blockages. This includes video camera inspections to visually identify blockages and their exact locations, as well as employing pipe locators and other diagnostic tools to determine the nature and extent of the issue.

What methods are used to clear a main line blockage?

There are several methods to clear a main line blockage, depending on the severity and type of the blockage. Common techniques include snaking or auguring, which involves using a heavy-duty cable to break up clogs, and hydro jetting, a high-pressure water jet system that thoroughly cleans the interior of the pipes. In severe cases, excavation might be necessary to repair or replace damaged sections of the main line.

How can I prevent future main line issues?

Preventive measures to avoid future main line issues include regular professional inspections and maintenance, being mindful of what goes down your drains (avoid flushing inappropriate items), installing a backwater valve if your home is prone to backups, and addressing tree root issues by choosing appropriate landscaping solutions.

What should I do if I suspect a main line issue?

If you suspect a main line issue, it's important to take immediate action to prevent further damage. Avoid using plumbing fixtures to reduce the risk of backups and contact a professional plumber as soon as possible. They will conduct a thorough assessment and take appropriate steps to diagnose and fix the problem.

What our customers say

The works not been completed as of this post, however, my family and I recently acquired our “forever home”. We found that it needed some work (as to be expected for a 22 year old house). We were having plumbing issues specifically with the basement bathroom. Vladimir Vysotsky not only came out late, but stayed until 2230 hours until he felt he had fully diagnosed our situation with a crushed line likely from tree roots. He seemed very confident, knowledgable, and genuine. Thankful for people like Vladimir who are willing to come out late and do a dirty job to try to keep our lives on track. Great guy.

Josh

Connor Haydon, with HEP Plumbing, was fantastic! Very friendly and extremely professional. Arrived on time and used his time wisely. We had multiple issues with our plumbing and he was able to give us several options for addressing the situation. He, unfortunately, ran into a couple of venomous snakes under the house and yet still continued with his work! Definitely would hire again for any future needs. Thanks so much!

Deborah P.

We had a sudden and significant underground leak and needed a ditch dug and new water line installed from the meter to the house. Colin came out promptly to diagnose the problem. Austin and Zack came out the next day to do the trench and hookup. The evening hookup was complicated by a new leak. This was caused by an old and inappropriate mixture of valve and pipes in the wall, which was not apparent until it was exposed and disturbed. Colin came out the next day to rebuild that section. In summary, I was impressed by the HEP crew I met, as well as their scheduler. All were very capable and friendly. And HEP was able to act very promptly to remedy a serious situation successfully. Particular thanks go to Colin, Austin and Zack.

Bradley M.

Connor came out and gave us a quote to fix our leak and got right to work. He is a great worker works really hard to get the job done. I would recommend him anytime

Paula W.

Conner came out today and gave us an estimate to fix a leak. He was a pleasure to work with and we'd be happy to work with him again!

Jessica P.

Connor was very friendly and quickly fixed our leak.

Brittany K.

Josh was great! There was blockage in my sewer line and he cleaned it out and told us what caused the issue.

Barbara S.

These people are amazing, they came here thinking in would be replacement of the water line from the meter to the house. Well...it was 10xs more complicated with huge rock and tree's in the way, it became a snake maneuver to get from a to z. Let me tell you that when we bought the property the placed the home and used the old line to tie into. They didn't complain about anything, the manager, a new guy and another guy came out to make sure everything was excellent. And let me testify....it was EXCELLENT. Thank you HEP of knoxville we'll be seeing you soon for any further needs

Brian W.

A big thank you to Josh Herndon for being persistent and thorough in diagnosing my plumbing issue. He was the hero of the day! Then John and Damien showed up with the heavy equipment and did an amazing job, digging up and replacing a cracked pipe. Josh, John, and Damien resolved my issue and my family is very grateful. Professional, friendly, and they provided amazing service.

Shelly C.

Great service from Jason and Terry! They came out in the rain to repair a leak in the waterline in the yard. Super fast work and a pleasure to interact with. Highly recommend!

Kevin D.