Plumbing

Plumbing | Mountain City

Discover top-notch plumbing services in Mountain City with HEP! Our expert team is committed to keeping your home running smoothly, tackling everything from minor leaks to complex installations. With extensive local knowledge and cutting-edge tools, we ensure reliable, efficient, and affordable solutions. Trust HEP to deliver exceptional quality and peace of mind for all your plumbing needs. Reach out today and experience the HEP difference!

Commercial Plumbing

Drain Opening

Emergency Plumbing

Garbage Disposal Repair

Main Line Issues

Pipe Upgrades

Plumbing Fixture Replacements

Tank Water Heater

Tankless Water Heater Install

Toilet Upgrades and Replacements

Water Purification

FAQs

What services do you offer as a plumbing company in Mountain City?

We offer a comprehensive range of plumbing services, including emergency repairs, routine maintenance, faucet and fixture installations, water heater repairs and installations, drain cleaning, pipe leak repairs, and more. We strive to provide fast, reliable, and professional service to ensure your plumbing systems function efficiently.

How quickly can you respond to a plumbing emergency in Mountain City?

We understand that plumbing emergencies can occur at any time, which is why we offer 24/7 emergency plumbing services. Our experienced plumbers are always on standby and aim to arrive at your location as quickly as possible, typically within an hour of your call, to address urgent issues.

What should I do if I have a burst pipe in my home?

If you encounter a burst pipe, it's crucial to act immediately. First, shut off the main water supply to prevent further water damage. Next, contact our emergency plumbing service for immediate assistance. We will dispatch a team to repair the burst pipe and help mitigate any potential damage to your property.

How can I prevent my pipes from freezing during the winter in Mountain City?

To prevent your pipes from freezing, ensure they are well-insulated, especially those in unheated areas like the attic, basement, or garage. Keep your home heated to at least 55°F, and let faucets drip slightly to keep water flowing. Additionally, seal any cracks or openings near pipes to block cold air. If you need help with pipe insulation, we can provide expert advice and services.

Why is my water heater making strange noises?

Strange noises from your water heater, such as popping, rumbling, or banging, often indicate sediment build-up at the bottom of the tank. This sediment can cause the heater to overwork and become less efficient. Regular flushing of the water heater can help prevent this issue. If the problem persists, contact our service team for a thorough inspection and maintenance.

Do you offer plumbing inspections for homes in Mountain City?

Yes, we provide comprehensive plumbing inspections for both residential and commercial properties. Our inspections include checking for leaks, evaluating the condition of pipes, inspecting water heaters, assessing water pressure, and ensuring all fixtures and appliances are functioning correctly. Regular inspections can help identify potential issues early, saving you from costly repairs down the line.

What our customers say

Billy did a great job on assessing our plumbing issue. Come to find out, we did NOT have problems, but it was good to get a professional to look at the pipes with the really cool camera they have. Billy was professional, easy-going, and competent at his job. He had all the equipment/supplies he needed to complete the job on hand. He took the time to discuss with me many aspects of the plumbing in our household to help me understand better. I feel a peace of mind that we were able to know that our plumbing is just fine! A++++ :-)

Cathy P.

Aaron did an excellent job repairing our spigot. He communicated with us every step of the way. Very professional and very friendly.

Alex H.

Honest company, fair rates, and amazing technicians. Richard, one of their A/C repairmen, was the best, most honest, and polite servicemen we've ever seen. We can't say enough praise to adequately describe him. I'd highly recommend him and HEP for any A/C or plumbing repair.

Brooke P.

Terrific service knowledgeable and excellent work yeah the plumber was clean professional Duane is a awesome Attribute to your company

Larry T.

Rueben Was very professional and was able to fix my issue with my sink so that now I have a great working sink and plumbing

Deborah O.

Hep's repairman Robbie was friendly and quickly fixed our shower diverter. It's working great!

Perry J.

Like everyone else, I’m a scaredy cat when it comes to calling a plumber. Visions of torn-up floors and pipes and an empty bank account kept me crazy. Nothing like that happened when I called HEP to diagnose and fix whatever was causing my eleventy billion dollar water bill. Robbie is the technician who came to the rescue. He was prompt, polite, helpful, and very knowledgeable. He showed my daughter and me how to check some things and reassured us our problem was not earth shattering and could be fixed. Ta da! I have lost my fear of approaching any faucet in my home! I highly recommend HEP and most especially Robbie if you need plumbing repair.

Delee F.

On time, very professional, helped with several plumbing issues

Jonathan F.

Aaron was an amazing professional! He inspected all of our plumbing systems and helped us come up with a plan for addressing issues. He devoted extra time to ensure we understood all available options and patiently discussed the pros and cons of each. I feel confident in our choice to remain with HEP due to his outstanding commitment to professionalism and kindness toward me as a customer.

Kristen B.

The repairman that came out was very friendly and easy to talk to. We had three leaking faucets and he helped us find the best deal for the work. HEP has a yearly club that saves you on each job as well as waives the service fee. He also told us what we could do that would allow him to charge us a lower price. We are so far very happy with our experience with HEP.

Lisa W.