Plumbing

Plumbing | Decatur

Looking for reliable plumbing services in Decatur? HEP's Plumbing offers top-notch expertise, combining modern technology with hands-on experience to keep your home or business running smoothly. Our team of dedicated professionals is ready to tackle everything from routine maintenance and leak repairs to complex installations and emergency fixes. We pride ourselves on transparency, prompt service, and a commitment to quality that you can trust.

Whether you're dealing with a minor inconvenience or a plumbing emergency, our Decatur team is here to provide fast, dependable assistance. With years of experience under our belts, we understand the unique challenges of the local infrastructure and are well-equipped to deliver solutions tailored to your specific needs. Count on HEP's Plumbing for service that not only meets but exceeds your expectations every time.

Commercial Plumbing

Drain Opening

Emergency Plumbing

Garbage Disposal Repair

Main Line Issues

Pipe Upgrades

Plumbing Fixture Replacements

Tank Water Heater

Tankless Water Heater Install

Toilet Upgrades and Replacements

Water Purification

FAQs

What plumbing services do you offer in Decatur?

We offer a full range of plumbing services in Decatur, including leak detection and repair, drain cleaning, pipe installation and replacement, water heater repair and installation, as well as sewer line services. Our team is equipped to handle both routine maintenance and emergency repairs, ensuring your home or business stays water-efficient and safe.

Do you provide emergency plumbing services?

Yes, we understand that plumbing emergencies can occur at any time. Our emergency plumbing services in Decatur are available 24/7. Whether it's a burst pipe, severe leak, or sudden clog, our skilled technicians are ready to respond quickly and efficiently to minimize damage and restore functionality.

How do I know if I need a repair or a replacement?

Determining whether a repair or replacement is needed depends on the age, condition, and severity of the issue. Our experienced plumbers will thoroughly inspect your plumbing system and provide a detailed assessment. Factors such as recurring issues, excessive damage, and outdated materials can indicate that a replacement might be more cost-effective and reliable in the long run.

How can I schedule an appointment for plumbing service?

Scheduling an appointment is easy and convenient. You can either call our office directly or use our online booking system. Simply provide your contact details, a brief description of the issue, and your preferred time. We will confirm your appointment promptly and work with you to find a time that fits your schedule.

Are your plumbers licensed and insured?

Absolutely. All our plumbers are fully licensed, insured, and highly trained professionals. This ensures that every job we complete meets industry standards and local regulations. Our commitment to quality and safety gives you peace of mind knowing that your plumbing issues are handled by experts.

What steps do you take to ensure the longevity of plumbing repairs?

We prioritize long-term solutions for every repair. Our approach includes thorough diagnostics to identify the root cause of an issue, using high-quality materials, and following industry best practices. Additionally, we provide maintenance tips and recommendations to help prevent future problems. This comprehensive approach helps extend the lifespan of your plumbing system and saves you money in the long run.

What our customers say

Billy did a great job on assessing our plumbing issue. Come to find out, we did NOT have problems, but it was good to get a professional to look at the pipes with the really cool camera they have. Billy was professional, easy-going, and competent at his job. He had all the equipment/supplies he needed to complete the job on hand. He took the time to discuss with me many aspects of the plumbing in our household to help me understand better. I feel a peace of mind that we were able to know that our plumbing is just fine! A++++ :-)

Cathy P.

Aaron did an excellent job repairing our spigot. He communicated with us every step of the way. Very professional and very friendly.

Alex H.

Rueben and Chuck came out and solved my plumbing issue. Very kind and professional. Hope I don’t need HEP but will call when I do. The drain treatment is an awesome deal.

Susana G.

Honest company, fair rates, and amazing technicians. Richard, one of their A/C repairmen, was the best, most honest, and polite servicemen we've ever seen. We can't say enough praise to adequately describe him. I'd highly recommend him and HEP for any A/C or plumbing repair.

Brooke P.

Hep's repairman Robbie was friendly and quickly fixed our shower diverter. It's working great!

Perry J.

Like everyone else, I’m a scaredy cat when it comes to calling a plumber. Visions of torn-up floors and pipes and an empty bank account kept me crazy. Nothing like that happened when I called HEP to diagnose and fix whatever was causing my eleventy billion dollar water bill. Robbie is the technician who came to the rescue. He was prompt, polite, helpful, and very knowledgeable. He showed my daughter and me how to check some things and reassured us our problem was not earth shattering and could be fixed. Ta da! I have lost my fear of approaching any faucet in my home! I highly recommend HEP and most especially Robbie if you need plumbing repair.

Delee F.

Aaron was an amazing professional! He inspected all of our plumbing systems and helped us come up with a plan for addressing issues. He devoted extra time to ensure we understood all available options and patiently discussed the pros and cons of each. I feel confident in our choice to remain with HEP due to his outstanding commitment to professionalism and kindness toward me as a customer.

Kristen B.

Billy and Ed came to unclog the drain in the double sink of my master bath. They were prompt, efficient, professional in their manner and appearance. Thank you for the job well done! Will definitely use HEP again!

Natasha E.

Reuben and Chuck took great care of us! They cleared the clogged pipe quickly and professionally!

Laura L.

The repairman that came out was very friendly and easy to talk to. We had three leaking faucets and he helped us find the best deal for the work. HEP has a yearly club that saves you on each job as well as waives the service fee. He also told us what we could do that would allow him to charge us a lower price. We are so far very happy with our experience with HEP.

Lisa W.