Plumbing

Plumbing | Whitwell

HEP's Plumbing in Whitwell is your go-to solution for high-quality, reliable plumbing services. Our experienced team tackles everything from leaky faucets and clogged drains to full plumbing system installations, combining skilled craftsmanship with modern techniques to ensure efficient and lasting repairs. We pride ourselves on prompt service, clear communication, and innovative solutions that cater to both residential and commercial needs.

With a strong commitment to customer satisfaction, HEP's Plumbing delivers personalized service tailored to your unique requirements. Whether you're facing an urgent plumbing emergency or planning a renovation project, we work diligently to minimize downtime and disruption. Let us take care of your plumbing challenges with professionalism and expertise that Whitwell residents trust time and time again.

Commercial Plumbing

Drain Opening

Emergency Plumbing

Garbage Disposal Repair

Main Line Issues

Pipe Upgrades

Plumbing Fixture Replacements

Tank Water Heater

Tankless Water Heater Install

Toilet Upgrades and Replacements

Water Purification

FAQs

What plumbing services are offered in Whitwell?

Our plumbing services in Whitwell cover a wide range of needs including repairs, installations, maintenance, and inspections. We handle emergency leaks, drain cleaning, water heater installations, faucet repairs, and more to ensure your home's plumbing system is reliable and efficient.

How quickly can you respond to emergency plumbing issues?

We understand that plumbing emergencies require immediate attention. In Whitwell, our team is available 24/7 and typically responds within an hour for urgent issues. We prioritize emergency calls to minimize damage and restore your plumbing system as quickly as possible.

What areas do you serve in and around Whitwell?

While our primary focus is on residents and businesses in Whitwell, we also serve surrounding communities. We are committed to providing timely and professional plumbing services throughout the region, ensuring you receive quality assistance no matter where you're located.

Are your plumbing services insured and certified?

Yes, all our plumbing services in Whitwell are fully insured and certified to meet local industry standards. Our team of licensed professionals has extensive training and expertise, ensuring that every job is completed safely and accurately. We take pride in our work and the trust our customers place in us.

How do I know if I need a plumbing repair or a complete replacement?

Determining whether you need a repair or a full replacement depends on the age, condition, and severity of the issue. Our experienced technicians will assess your plumbing situation, provide a detailed inspection report, and discuss the best course of action. We recommend repairs for minor issues, but if a system is outdated or significantly damaged, a replacement may be more cost-effective in the long run.

Can you offer advice on plumbing maintenance to prevent future issues?

Absolutely. Regular maintenance is key to avoiding major plumbing problems. Our team will provide you with tips such as periodic inspections, cleaning of drains, and routine servicing of water heaters and other systems. By following our maintenance guidelines, you can reduce the risk of emergencies and extend the lifespan of your plumbing installations.

What our customers say

I moved to Knoxville almost two years ago and have used HEP for all of my plumbing and HVAC needs including replacement of my water service line and my entire plumbing system. The latest project was the replacement of my existing aged electric heat pump with a Trane split AC and gas heating unit. The final product was a five star installation; however, they had to come back to make some major final adjustments. Their employees are always courteous and professional. I will continue to use HEP for all of my needs.

George F.

How much do I like HEP. I've used them multiple times for projects ranging from plumbing issues to Heating and Air. I feel that they are always courteous and do their best to be on time or early. The best part to me is that I have felt the same way with multiple people having visited over the years. That tells me that they bring in good people, and retain them, too. Ask them about their maintenance plan. It's worth it.

Sean D.

OCTOBER, 2017 During a routine inspection on 10/20/17 as part of my new annual maintenance agreement begun in June of this year (see below), a technician verified what I already knew to be the case--I would have to replace my central heating/cooling system. My sales representative Gary, following an in-depth review of available options, led me successfully through the selection, purchase and installation scheduling for my new Carrier system. On October 26, 2017, the new system was installed by an excellent team of technicians--Joe Brown and Dart Crenans I could rate and review one by one so many of the usual areas of concern such as promptness, professionalism, personality, technical ability, etc. (all of which on a scale of 1-10 both would rate solid 10's), but let me make it simple--whatever it is one hopes for, expects, even demands in the area of service, multiply that by 10 (at least) and you have my final assessment score specifically for these two fine young men but applicable as well for all staff with whom I've been at contact at HEP, Inc. JUNE, 2017 My service was done on 06/09/17 in order to ( how can I put this ?) fix a "home-owner created plumbing problem". The service done by Jonathan Harter, along with David, was far beyond what I expected. . Totally understanding of my situation . Totally professional . Totally personable After the visit, I decided to opt for the annual maintenance program. When the time comes, I can only hope to have my new service performed as well as that performed recently by these two young representatives of HEP. Thanks so much.

Danny H.

We had a routine plumbing checkup by Hep. Service person was on time and inspected all plumbing and reported to us his findings. I was very pleased with his professionalism and service. Next time I need any assistance I will call Hep. thx OK

Oliver K.

I have a maintenance agreement with HEP for my heating, air conditioning, and plumbing. The technician was very professional and efficient. He made sure to contact us with his arrival time.

D B.

Just had HEP out today to replace our outside spicket. We called the day before about the issue and they promptly came out next day and fixed same day. That is what I call excellence service!! We had a man named Jon come out and he was the nicest guy. Very friendly and quickly fixed our problem. Will definitely be using HEP for future needs and will be telling others of our great experience.

April W.

This review was written by Bennie Hawkins ...........I have a maintenance agreement with HEP for my heating, air conditioning, and plumbing. It was time for my semi-annual check in September to make sure the heating was working properly. The maintenance man was prompt, courteous, and provided excellent service. He explained everything he was doing, was informative, and was very helpful. I wouldn't hesitate to call HEP for service when needed and would highly recommend them.

Dawn H.

Jon was very helpful yesterday. He was prepared just for an inspection, but I had a simp pump issue. He was very willing to help me and fixed the problem. Great job!

Mary P.

I would highly recommend James Bai at HEP to pump out your septic tank. He was very professional and made sure our tank was up and running like new (as much as possible that is). He was also very knowledgeable when I asked questions on how to help maintain our system.

Megan J.

Big thanks to Nathan Hardesty for doing the plumbing inspection in my home today. He was professional and provided me with several tips to prevent plumbing problems in the future.