Thermostat Upgrades

Travis and Cody arrived on time with my new HVAC and quickly disassembled the old and removed it. They poured the new pad, set the new system, checked the ductwork, installed a new thermostat and were finished in 5 hours! They were great! I highly recommend this company. They show up! And they do what they say they are going to do. THANK YOU HEP!

Justin weld came to my home an was very nice an professional . He rewired my thermostate and showed me where the other company had messed it up . Thank u justin an thank u hep. the other

Justin came out and was very professional! Showed me where the switch was for my upstairs unit, and checked that the heat was working before he left! Definitely glad he came out today before the cold hit!

Jacob Newman just installed a new float switch for my AC. He was friendly & professional. He came in and did the job quickly and efficiently! He showed me photos of the repair and even reminded me to change my filters. I'm nice cool on this muggy morning. Thanks HEP and their crew... AGAIN.

Patrick M. Was very knowledgeable and professional. He explained what was going on with our AC Thermostat.

Fast service, Adam was able to come earlier than estimated time. Problem (broken thermostat) was quickly fixed. Would use again.

My HVAC system went down on a late Saturday night and i called HEP right away. They were calm and friendly on the phone, which allowed for us to get a tech out to my home. Justin came to my house at 7pm and did not leave until the problem was solved in every aspect of my issue at 11:30pm. I currently have a pregnant wife and he understood we needed to get air moving again. We worked late into the night to make sure we could have cool flowing air for the night. Once the job was completed for the day, he came back a second day to install new wiring within the home for the thermostat to the HVAC. He found and fixed previous issues from the prior homeowner and left my home better than how he found it. I am extremely appreciative of Justin and if you call HEP around the Knoxville area, I will request him in a heartbeat if I ever have any more issues and I think you should to. Thank you, Justin for your help and expertise.

Had a emergency with my hvac system called HEP and they sent the technician Justin w. Out to provide relief he fixed the thermostat an everything is working great. The response was wonderful especially on a Sunday thank you hep will be using your services again.

Jacob newman came and installed 2 new thermostats for me and got my a/c issues resolved. He was friendly and able to resolve my issues perfectly. Thank you!

Chino and Edwin were friendly, professional and educated us about the process of using our new HVAC and thermostat. Thank you, Gentlemen!