Roofing

HEPRoofing

Roofing | New Market

When it comes to safeguarding your home in New Market, trust HEP's roofing expertise to deliver unparalleled quality and durability. Our seasoned professionals possess the skills and knowledge to handle any roofing project, from minor repairs to complete replacements. With HEP, you don't just get a roof; you get long-lasting protection and peace of mind. We use only the highest quality materials, ensuring your roof withstands the test of time and the elements. Elevate your home’s resilience and curb appeal with a touch of excellence from HEP's roofing services—where your shelter is our top priority. Let's build a stronger, safer future together.

What our customers say

Chris did a great job! He came out in the middle of a rain storm and after hours to do the inspection on my unit. He made sure I understood what he did and why he did it. I really appreciate him taking the time to explain it to me. The whole process with HEP has been great!
Lisa C. profile photo
Lisa C.
We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!
Tosha M. profile photo
Tosha M.
Great installers and great visual inspection they took care of us. Thank you
Genia S. profile photo
Genia S.
Jason Shoop came out to look at a roof leak. He did a very thorough inside, and outside inspection, including pictures. He showed me the problem, and discussed the solutions available. He was very professional. Would recommend to anyone.
Randy F. profile photo
Randy F.
Jason gave me a quote for a new roof, explained my options and the pros of using Hep which was nice. Jason is very personable, professional and represents Hep very well. The roof is done and very happy with the results! Jason has been thorough and honest through the whole process. Will be calling for future jobs. Thank you Jason and HEP!
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Denise S.
Jason was very polite and honest. He was also patient because off the weather, he had to come back the second time to install the attic fan. Once again, just before he could get started, it started to rain. He said he would wait for at least 30 minutes in his van to see if the storm would pass over. The storm grew worse so he had to come back a third time. Not only did he get the job finished, but he also fixed a loose roof shingle. I'm thankful for his hard work ethics.
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S. P.
I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!
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Alice M.
Ruben was excellent when I was having drain issues. He was quick, explained everything throughly, and made sure I knew what my options were. A wonderful experience I just put an offer in on a home and wanted someone to check the place out for me and HEP was there! Not only was every technician that came out friendly, but they made sure I understood everything that was being told to me! They gave me clear and honest opinions about my AC, Roof, and electrical. They told me what was wrong, how to fix it, an approximate on how much it would be and even advice to make sure I get the most out of my repair life. I'm a first time home buyer and they made me feel confident enough about the condition of my home to be able to make a sound decision on it. I'll recommend them to everyone I know!
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Nicole N.
Mark and Robbie, just visited us and repaired a complex problem with our basement that was flooding. They determined the root cause of the the problem quickly and repaired the damage the same day. HEP to the rescue 😀 Jason S did an amazing job with our roof. He is very thorough and solved an issue that other companies had struggled with. Go HEP! Richard just visited to do the preventive maintenance on our HVAC's. He was very thorough and didn't miss a thing. He also had great suggestions for us to consider and he has strong communications skills. Looking forward to seeing him again in 6 months.
Ian T. profile photo
Ian T.
Todd farmer did a thorough inspection as well as bringing in others to give opinion on this job to bring it up to standard making sure things were done correctly due to someone else's errors. Look forward to completed job. Absolutely awesome job.
K C. profile photo
K C.

Choosing Professional Roofing Companies in TN for Lasting Protection

Few components of a Tennessee home are under more constant pressure than the roof. Hot, humid summers, sudden hail, winter sleet, and the swirling winds of spring storms all converge to test every seam, shingle, and flashing point. That is why homeowners across the state turn to HEP—one of the most trusted roofing companies in TN—for solutions that are engineered to outlast the elements. HEP’s team anchors every project in three guiding principles:

  • Precision assessments that uncover hidden weak points
  • Advanced materials selected for regional weather patterns
  • Craftsmanship honed through continuous training and certification

From Knoxville’s rolling hills to the banks of the Tennessee River, the company’s process places equal emphasis on structural integrity and architectural harmony. Whether the assignment calls for discrete repairs or a complete system overhaul, HEP tailors its methods to the home’s age, design, and location, ensuring a result that blends seamlessly with surrounding aesthetics while exceeding modern performance standards.

The Climate Factors Guiding Every Roofer Decision

A seasoned roofer in Tennessee must analyze far more than how a roof looks from the curb. Each decision is shaped by microclimates across the state:

  • Elevation shifts between mountain foothills and low-lying valleys
  • Persistent high humidity that encourages algae growth on shaded slopes
  • Wind exposure intensified in open farmland and lakeside lots
  • Freeze-thaw cycles that pry apart unsealed joints in winter

HEP’s installation crews counter these forces through optimized attic ventilation, ice-dam prevention membranes, and fastening patterns that resist dramatic uplift. During the consultation phase, clients receive an easy-to-understand breakdown of how regional stressors interact with their home’s specific angles, gables, and dormers. This analytical approach eliminates guesswork, allowing the roofer to deliver a plan built on data, not assumptions.

Understanding Roof Repair TN Challenges After Storm Season

Spring and late-summer storm clusters leave behind a unique set of issues that make roof repair TN homeowners’ most urgent priority:

  • Bruised asphalt shingles where hail stones struck at shallow angles
  • Wind-torn seams along ridge caps and hip lines
  • Dislodged gutter hangers that disrupt drainage paths
  • Roof decking softened by persistent moisture intrusion

HEP’s storm damage restoration division responds with rapid tarping, moisture mapping, and infrared scanning to pinpoint compromised decking before secondary rot sets in. Technicians then match replacement shingles, tiles, or panels to the existing palette, ensuring that repairs blend perfectly. Even seemingly minor punctures around vent stacks receive reinforced underlayment and metal flashing upgrades for long-term resilience.

How Roofers TN Adapt to Diverse Residential Needs

Tennessee’s neighborhoods are architectural mosaics, ranging from 19th-century farmhouses to sleek new urban builds. The best roofers TN residents rely on know that no single material or installation pattern can serve every design. HEP’s versatility is evident in its wide service portfolio:

  • Metal roofing options—from standing-seam panels to stone-coated steel—for clients seeking longevity and energy efficiency
  • Architectural asphalt shingles with reflective granules that meet Energy StarÂŽ criteria
  • Low-slope membranes ideal for porch additions, dormers, and modern flat-roofed sections
  • Gutter replacements crafted from aluminum, copper, or steel to complement both rustic and contemporary styles

Each material comes with its own fastening requirements, expansion coefficients, and maintenance schedules. By keeping crews cross-trained, HEP ensures the right installer is assigned to each material, eliminating the learning curve that can compromise quality on mixed-material projects.

What Sets Skilled Roofers Apart in Quality Craftsmanship

A roof is a system, not a patchwork. Skilled roofers bring together ventilation, underlayment, water-shedding surfaces, and edge-metal details into one unified shield. HEP distinguishes itself through:

  • Continuous education: Regular workshops on new adhesives, fasteners, and application techniques
  • Job-site audits: Senior supervisors inspect critical phases, from deck preparation to final walk-through, holding every crew member accountable
  • Safety culture: Fall-protection protocols exceed OSHA minimums, protecting both workers and property
  • Material partnerships: Close relationships with shingle and metal suppliers ensure each product is stored, transported, and installed according to manufacturer guidelines

Homeowners reap the benefit in the form of extended warranties and a dramatic reduction in future maintenance costs.

The Value of Timely Roof Repair in Tennessee's Climate

Delaying repairs can convert a minor nuisance into a major overhaul. In Tennessee’s moisture-rich environment, a single lifted shingle can channel water onto the underlayment within hours of a heavy downpour. HEP’s maintenance program emphasizes early detection through:

  • Annual roof inspections scheduled around seasonal shifts
  • Drone imaging that reveals granule loss and subtle warping invisible from ground level
  • Attic moisture readings that expose ice dam or condensation problems before rot develops

By catching vulnerabilities early, the company often limits interventions to localized shingle swaps, re-sealing of flashing, or tightened fasteners—solutions that preserve the overall structure and spare homeowners from full replacements.

Selecting a Roofing Company TN That Prioritizes Durability

Marketplaces are crowded with service providers, yet a roofing company TN homeowners can truly trust distinguishes itself through transparency and documented performance. HEP demonstrates its commitment to durability by maintaining meticulous project records. Each record includes:

  • Photographic evidence of pre-existing conditions
  • Manufacturing batch numbers of installed materials
  • Ventilation calculations confirming proper roof-to-attic airflow ratios
  • Post-installation inspection checklists signed by senior project managers

These measures translate into roofs capable of withstanding years of UV exposure, thermal cycling, and mechanical stress. Customers receive an easy-to-reference digital portfolio that streamlines future maintenance and aids in real estate transactions.

Roofing Expertise That Marries Innovation and Tradition

Innovation in roofing is often synonymous with sustainability, and HEP embraces this trend without sacrificing time-tested techniques. Recent advancements integrated into the company’s repertoire include:

  • Reflective coatings that reduce attic temperatures and lower HVAC loads
  • Synthetic underlayments that offer superior tear resistance compared to traditional felts
  • Smart ridge vents engineered to balance airflow while blocking wind-driven rain

At the same time, HEP maintains a reverence for traditional craftsmanship. Copper flashing is still hand-shaped with mallets, slate tiles are nailed on overlapping patterns derived from European master roofers, and wooden shakes are installed with precise staggered gaps to accommodate seasonal swelling.

A Closer Look at the Anatomy of a Sturdy Roof

A well-built roof resembles a multi-layered suit of armor. Each stratum serves a distinct function, yet must bond seamlessly with adjacent layers to prevent breaches:

  • Decking: High-grade OSB or plywood provides a rigid substrate.
  • Underlayment: Synthetic membranes or self-adhering ice shields create the primary moisture barrier.
  • Starter strips: Installed along eaves to lock the first course of shingles or panels.
  • Field covering: Asphalt shingles, standing-seam metal, or specialty tiles handle direct weather exposure.
  • Flashing: Metal pieces molded around chimneys, valleys, and penetrations direct water into gutters.
  • Ridge system: Vents or caps finalize the roofline and regulate attic airflow.

HEP’s teams treat every component as mission-critical. For example, a misaligned starter strip can permit capillary action beneath shingles, so installers laser-align edges to ensure water is diverted to gutters, not the fascia.

Integrated Services That Extend Beyond the Roof Itself

HEP recognizes that a roof interacts with the entire building envelope. To create a holistic protective shell, the company offers complementary services:

  • Gutter replacements sized to handle the rainfall intensity maps published for Tennessee counties
  • Siding solutions, including fiber-cement and insulated vinyl, that fortify walls against lateral moisture intrusion
  • Storm damage restoration crews trained to coordinate roofing, siding, and gutter repairs, ensuring no weak links remain

This integrated approach means a homeowner avoids the logistical headache of juggling multiple vendors. Instead, a single project manager orchestrates every phase, delivering a coherent aesthetic and performance upgrade.

Metal Roofing: A Rising Choice for Tennessee Homes

Metal roofing continues to gain popularity due to its longevity—often exceeding 50 years—and its ability to reflect solar radiation. HEP’s metal specialists guide clients through options such as:

  • Standing-seam aluminum, powder-coated for color longevity
  • Galvanized steel panels treated with zinc-aluminum alloys to prevent rust
  • Stone-coated steel tiles that mimic traditional shingles while offering superior impact resistance

Properly installed metal roofing can lower cooling costs, resist moss and fungal growth, and provide a resilient barrier against embers in wildfire-prone regions near wooded areas. HEP’s crews use concealed-fastener systems and butyl tape to achieve a sleek, watertight finish.

Roof Replacement for End-of-Lifecycle Systems

Even the best materials succumb to time. When a roof nears the end of its service life, the signs appear in multiple forms:

  • Curling or missing shingles
  • Persistent attic leaks despite localized repairs
  • Shingle granules accumulating in gutters
  • Soft decking felt underfoot during inspection

In these cases, HEP recommends a roof replacement that upgrades both underlayment technology and outer coverings. The team removes old materials down to the deck, repairs any structural rot, installs modern moisture barriers, and then fits the homeowner’s choice of final covering. The result is a brand-new roofing system that meets or exceeds current building codes and resists wind uplift common in Tennessee valleys.

Gutter Replacements That Protect Foundations

Roof performance extends to how water is guided away from the building perimeter. Oversized gutters, properly pitched downspouts, and strategically placed splash blocks prevent erosion and basement flooding. HEP fabricates custom gutter profiles on-site, matching paint finishes to fascia boards for an unobtrusive look. Optional gutter guards keep leaves and pine needles from clogging the channel, reducing maintenance cycles.

Roof Inspections: A Proactive Maintenance Tool

Routine roof inspections are a homeowner’s best defense against unexpected failures. HEP offers comprehensive evaluations that include:

  • Close-up photography of ridge and valley transitions
  • Moisture probing around skylight wells
  • Granule density scoring to track shingle aging
  • Ventilation efficiency testing using calibrated airflow meters

These detailed reports empower property owners to plan repairs during favorable weather windows instead of reacting during emergencies.

Siding Solutions Complement Roof Integrity

While roofing is the hero, siding is its indispensable partner. Water that cascades past the drip edge must strike a wall surface capable of repelling it. HEP installs fiber-cement boards, engineered wood planks, and insulated vinyl panels. Each material receives:

  • Moisture barrier wraps to block wind-driven rain
  • Properly flashed window and door openings
  • Color-matched fasteners for discreet attachment

The synergy between high-performance siding and a durable roof allows the entire façade to function as a unified, energy-efficient envelope.

Storm Damage Restoration: Rapid, Coordinated Response

Tennessee’s severe weather can arrive with little warning. HEP’s storm damage restoration teams mobilize quickly, equipped with tarping materials, portable generators, and moisture-extraction equipment. Their process includes:

  1. Securing the property to prevent further intrusion
  2. Documenting damage for insurance adjusters
  3. Drafting a phased restoration plan covering roof, gutters, and siding
  4. Executing repairs with a focus on bringing the home back to pre-storm condition—or better

Because every crew member understands roofing, carpentry, and siding details, the restoration proceeds without the fragmented workmanship that can plague multi-vendor projects.

Roofing Done Right: The HEP Commitment in Practice

“Roofing done right” is more than a slogan—it encapsulates a philosophy rooted in accountability. The company’s internal metrics track:

  • Nail placement accuracy rates on shingle jobs
  • Heat-weld seam strength on flat membrane installations
  • Material waste reduction, contributing to environmental stewardship
  • Post-project cleanup scores, ensuring properties are left pristine

Achieving high marks in these areas requires a blend of technology and craftsmanship. Crews deploy pneumatic nailers calibrated to manufacturer-specific depth settings, while supervisors use drone flyovers to validate ridge vent alignment. On metal jobs, site managers test seam crimp tensile strength with portable gauges, guaranteeing panels resist uplift far beyond code minimums.

Sustainability and Energy Efficiency Initiatives

HEP remains at the forefront of eco-conscious roofing by integrating:

  • Cool-roof shingles with high solar reflectance index (SRI)
  • Recyclable metal panels free of harmful lead and zinc runoff
  • Attic insulation upgrades that complement improved roof ventilation

These measures yield measurable benefits, from lowering energy bills to enhancing indoor comfort. Homeowners pursuing green certifications for their properties often find that HEP’s roofing and siding solutions accelerate their qualification timelines.

The Lifecycle Partnership: From First Shingle to Future Upgrades

A roof’s lifespan involves more than initial installation. HEP fosters long-term partnerships with clients through:

  • Scheduled maintenance reminders aligned with seasonal weather predictions
  • Educational resources on recognizing early warning signs of roof distress
  • Upgrade consultations as new materials or technologies emerge in the market

This ongoing relationship ensures that each roof continues to perform optimally year after year. When the time comes for future enhancements—such as adding solar panels—homeowners already have a trusted partner familiar with the existing structure, streamlining the adaptation process.

Conclusion: Confidence Rooted in Craft and Community

In Tennessee, where climatic diversity can be as striking as the landscape, securing a reliable roof is essential. HEP stands out among roofing companies in TN by combining meticulous attention to detail with a holistic service suite that addresses gutters, siding, inspections, storm damage restoration, and more. Whether a homeowner needs an isolated roof repair or a full system replacement, the company’s integrated, data-driven approach provides robust protection and peace of mind. From Chattanooga’s ridgelines to Nashville’s bustling neighborhoods, HEP continues to prove that “roofing done right” is not merely a promise—it is a commitment etched into every nail, panel, and flashing the team installs.

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(423) 819-7773