Roofing

Roofing | New Market

When it comes to safeguarding your home in New Market, trust HEP's roofing expertise to deliver unparalleled quality and durability. Our seasoned professionals possess the skills and knowledge to handle any roofing project, from minor repairs to complete replacements. With HEP, you don't just get a roof; you get long-lasting protection and peace of mind. We use only the highest quality materials, ensuring your roof withstands the test of time and the elements. Elevate your home’s resilience and curb appeal with a touch of excellence from HEP's roofing services—where your shelter is our top priority. Let's build a stronger, safer future together.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

FAQs

What types of roofing materials do you offer?

We offer a wide range of roofing materials to cater to different aesthetics, budgets, and functionality needs. Our materials include asphalt shingles, metal roofing, slate, tile, and flat roofing systems like TPO and EPDM. Each type of material has its own set of benefits, and we can help you choose the best one for your home or business in New Market.

How can I tell if my roof needs to be repaired or replaced?

Signs that your roof may need repair or replacement include missing or damaged shingles, leaks or water stains on your ceiling, sagging areas, and the age of the roof (most roofs last between 20-25 years). Our professional team can conduct a thorough inspection and provide you with a detailed assessment of your roof's condition and the best course of action.

How long does a roof replacement take?

The duration of a roof replacement project can vary based on factors such as the size and complexity of the roof, the type of materials used, and weather conditions. However, most residential roof replacements can be completed within 1 to 3 days. We'll provide you with a timeline during our initial consultation and keep you updated throughout the process.

Do you provide warranties for your roofing work?

Yes, we offer comprehensive warranties on both our labor and the materials we use. The specifics of the warranty can vary depending on the type of roofing material selected, but we guarantee quality workmanship and stand by our services to ensure your peace of mind.

What should I expect during the roofing installation process?

During the roofing installation process, you can expect our team to remove the old roofing material, inspect and repair the underlying structure as needed, and then install the new roofing material. We'll also ensure proper ventilation and install flashing where necessary. Our team will maintain a clean work site and ensure minimal disruption to your daily routine.

Can you help with insurance claims for storm damage?

Yes, we have extensive experience in assisting homeowners with insurance claims related to storm damage. We can provide a thorough inspection and detailed documentation to support your claim. Our team will also work directly with your insurance company to facilitate the process and ensure you receive the coverage you need for repairs or replacement.

What our customers say

Chris did a great job! He came out in the middle of a rain storm and after hours to do the inspection on my unit. He made sure I understood what he did and why he did it. I really appreciate him taking the time to explain it to me. The whole process with HEP has been great!

Lisa C.

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!

Tosha M.

Great installers and great visual inspection they took care of us. Thank you

Genia S.

Jason Shoop came out to look at a roof leak. He did a very thorough inside, and outside inspection, including pictures. He showed me the problem, and discussed the solutions available. He was very professional. Would recommend to anyone.

Randy F.

Jason gave me a quote for a new roof, explained my options and the pros of using Hep which was nice. Jason is very personable, professional and represents Hep very well. The roof is done and very happy with the results! Jason has been thorough and honest through the whole process. Will be calling for future jobs. Thank you Jason and HEP!

Denise S.

Jason was very polite and honest. He was also patient because off the weather, he had to come back the second time to install the attic fan. Once again, just before he could get started, it started to rain. He said he would wait for at least 30 minutes in his van to see if the storm would pass over. The storm grew worse so he had to come back a third time. Not only did he get the job finished, but he also fixed a loose roof shingle. I'm thankful for his hard work ethics.

S. P.

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

Ruben was excellent when I was having drain issues. He was quick, explained everything throughly, and made sure I knew what my options were. A wonderful experience I just put an offer in on a home and wanted someone to check the place out for me and HEP was there! Not only was every technician that came out friendly, but they made sure I understood everything that was being told to me! They gave me clear and honest opinions about my AC, Roof, and electrical. They told me what was wrong, how to fix it, an approximate on how much it would be and even advice to make sure I get the most out of my repair life. I'm a first time home buyer and they made me feel confident enough about the condition of my home to be able to make a sound decision on it. I'll recommend them to everyone I know!

Nicole N.

Mark and Robbie, just visited us and repaired a complex problem with our basement that was flooding. They determined the root cause of the the problem quickly and repaired the damage the same day. HEP to the rescue 😀 Jason S did an amazing job with our roof. He is very thorough and solved an issue that other companies had struggled with. Go HEP! Richard just visited to do the preventive maintenance on our HVAC's. He was very thorough and didn't miss a thing. He also had great suggestions for us to consider and he has strong communications skills. Looking forward to seeing him again in 6 months.

Ian T.

Todd farmer did a thorough inspection as well as bringing in others to give opinion on this job to bring it up to standard making sure things were done correctly due to someone else's errors. Look forward to completed job. Absolutely awesome job.