Roofing

Roofing | Alcoa

Discover top-tier roofing services with HEP in Alcoa! Whether you're dealing with a leaky roof, storm damage, or just in need of an upgrade, our team of skilled professionals has you covered. We pride ourselves on using high-quality materials and delivering exceptional craftsmanship to ensure your home remains safe and beautiful. Trust HEP to protect your biggest investment with reliability and care. Get a free estimate today and experience the peace of mind that comes with a durable, expertly installed roof.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

FAQs

What types of roofing materials do you offer?

We offer a wide range of roofing materials to suit different needs and budgets. Our selection includes asphalt shingles, metal roofing, tile roofing, and flat roofing options such as modified bitumen and EPDM rubber. Each material has its benefits, and our team can help you choose the right one for your specific requirements.

How do I know if my roof needs repair or replacement?

Several signs may indicate your roof needs repair or replacement, including missing or damaged shingles, leaks, water stains on your ceiling, sagging roof areas, and visible wear and tear. If your roof is over 20 years old, it may also be time for an inspection to assess its condition. Our professionals can conduct a thorough inspection and provide recommendations.

What is the average lifespan of a new roof?

The lifespan of a new roof depends on the materials used. Asphalt shingles typically last 20-30 years, while metal roofs can last 40-70 years. Tile and slate roofs have an even longer lifespan, often exceeding 50 years. Regular maintenance and inspections can help extend the life of your roof regardless of the material.

How long does it take to install a new roof?

The duration of a roof installation project varies based on the size and complexity of the roof, as well as the type of material being used. On average, most residential roof installations take about 1-3 days. Weather conditions and unforeseen issues may extend this timeline. We strive to complete each project efficiently while ensuring high-quality workmanship.

Do you offer roofing warranties?

Yes, we offer warranties on both the roofing materials and our workmanship. The specific terms of the warranty vary depending on the materials chosen and the scope of the project. Typically, roofing materials come with manufacturer warranties ranging from 20 years to a lifetime. Additionally, we provide a workmanship warranty to assure quality and peace of mind.

Can you help with insurance claims for roof damage?

Absolutely. We have experience working with insurance companies and can assist you through the claims process for roof damage due to storms, hail, or other events. Our team will provide detailed estimates, documentation, and support to ensure that your claim is handled smoothly and that you receive the compensation you're entitled to.

What our customers say

I have used Hep before to repair my roof and now they will replace it. Olin is great to work with and took us through the process in a professional manor. We look forward to doing business in the future. I highly recommend them!.

Paul K.

Kyler was courteous and told me everything I needed to know with the inspection. He was courteous and let me know my options for repairs.

Jason C.

They came and looked over the areas in need and started the repair that day. The next day they came back and finished up. Upon finishing I received a walk through and was shown and explained all the repairs. Very professional, would definitely recommend.

Becky P.

I recently received service from HEP for two different issues on two different days. Marcus was prompt, and expertly assessed the need for a new water pressure valve. Olin stopped by today to assess my roofing damage from our recent bad weather. His expertise was instrumental in our decision for short term repair, and a plan for future upgrading to our roof. I’m a new member to the HEP service plan, and happy to know they are only a call away should I need anything else for my home repair and maintenance issues!

19 C.

Wow we can't say enough about our experience -Jarrod has gone above and beyond on our behalf and words are just not enough. We are overwhelmed. Also, Olin came to the house to inspect the roof and he too went above and beyond, again words just aren't enough. I am to tears thankful for these gentlemen and we are both thanking God for them and for HEP! When they say HEP is on the way they mean it. Mark & Kimberly Feltner

Kim F.

Michel and David stayed very positive and maintained a professional attitude while performing the work required though the job itself changed a little. They kept me well informed during every step of the whole process. The job site was left clean when they left. The repair to the roof looks terrific, better than I expected.

Ron S.

Excellent customer service, always asking questions to make the job right the first. Love the new roof and ac unit. Jake and his crew did an excellent job on the return, duct work, and installing the ac unit. Absolutely satisfied with the results and the time it took. Very attractive to the needs and wants of the customer. Would highly recommend HEP to everyone. Job very well done.

Barbara T.

Mr Olin White from HEP arrived a little bit early which was very nice, he was very polite, very professional. He took the time to listen to my husband and I to get a better feel of what we were trying to accomplish. We have not started our project yet but I cannot imagine that their work will be anything less than stellar. I will recommend them too all of my family and friends and anyone else who I find needs a roof.

Tracey F.

Called late yesterday evening. They sent out a roofer today about 11. I thank you all for the quick response and professional repair.

Christopher C.

Olin was fantastic. Friendly and arrived early after calling to say he would be coming out earlier than planned. I will leave another review after the work is done but we are looking forward to working with your company to get our roof taken care of. Thank you.