Roofing

Roofing | Dandridge

Discover top-tier roofing solutions in Dandridge with HEP! Our expert team specializes in providing durable, high-quality roofing services tailored to the unique needs of your home or business. Whether it's repair, replacement, or a new installation, we ensure every project is executed with precision and care. With a commitment to excellence and customer satisfaction, HEP guarantees a roof that not only protects but also enhances the beauty of your property. Trust us to keep you covered, no matter the weather.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

FAQs

What types of roofing materials do you offer in Dandridge?

We offer a variety of roofing materials to cater to different needs and preferences, including asphalt shingles, metal roofing, slate tiles, wood shakes, and flat roofing options like TPO and EPDM. Our roofing experts in Dandridge can help you choose the best material based on your budget, aesthetic preferences, and structural requirements.

How long does a roof replacement or installation take?

The timeline for a roof replacement or installation can vary based on several factors, such as the size and complexity of the roof, the type of materials used, and weather conditions. Typically, a standard residential roof replacement in Dandridge takes about 1 to 3 days to complete. Our team will provide a more accurate timeline after an initial assessment of your project.

Do you provide roofing inspections and maintenance services?

Yes, we provide comprehensive roofing inspections and maintenance services to ensure the longevity and performance of your roof. Regular inspections help identify potential issues early on, such as leaks, damaged shingles, or flashing problems. Our maintenance services include cleaning debris, checking for leaks, and making necessary repairs to keep your roof in optimal condition.

Are your roofing contractors licensed and insured?

Absolutely. All of our roofing contractors in Dandridge are fully licensed, insured, and highly trained to handle a wide range of roofing projects. This ensures that we provide top-quality workmanship and adhere to all safety standards, giving you peace of mind throughout the roofing process.

What kind of warranty do you offer on your roofing work?

We offer a comprehensive warranty on both materials and workmanship for our roofing projects. The duration of the warranty can vary depending on the type of roofing material used and the specific terms discussed during the project consultation. Typically, our warranties range from 10 to 50 years. We stand behind our work and are committed to ensuring customer satisfaction.

How do I know if I need a roof repair or a complete roof replacement?

Determining whether you need a repair or a complete roof replacement depends on several factors, including the age of your roof, the extent of the damage, and the overall condition of the roofing materials. Minor issues like small leaks or isolated shingle damage can often be repaired, while widespread damage or an aging roof might require a full replacement. Our experienced roofers in Dandridge can conduct a thorough inspection and provide expert recommendations based on their findings.

What our customers say

HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.

Zachary C.

Tim Matt Andrew did a great job putting new roof on my building. Highly recommend them.

Barbara C.

Chris did a great job! He came out in the middle of a rain storm and after hours to do the inspection on my unit. He made sure I understood what he did and why he did it. I really appreciate him taking the time to explain it to me. The whole process with HEP has been great!

Lisa C.

will was excellent. he did a great job with the inspection and did a wonderful job answering all of our questions.

Kenaniah R.

We have used HEP in the past for plumbing and also some roof issues. Because of this, they offered us a free roof inspection. The tech (Tim Lawson) that came out was on time (actually a little earlier than expected), was very helpful and knowledgeable. He took his time to explain the repairs that we will be needing to our roof, offered affordable pricing and was very professional. I would recommend this company as they are fair in price and have knowledgeable, friendly , professional employees. Thanks HEP and Tim Lawson.

Melanie B.

Jason Shoop came out to look at a roof leak. He did a very thorough inside, and outside inspection, including pictures. He showed me the problem, and discussed the solutions available. He was very professional. Would recommend to anyone.

Randy F.

Jason was very polite and honest. He was also patient because off the weather, he had to come back the second time to install the attic fan. Once again, just before he could get started, it started to rain. He said he would wait for at least 30 minutes in his van to see if the storm would pass over. The storm grew worse so he had to come back a third time. Not only did he get the job finished, but he also fixed a loose roof shingle. I'm thankful for his hard work ethics.

S. P.

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

Mark and Robbie, just visited us and repaired a complex problem with our basement that was flooding. They determined the root cause of the the problem quickly and repaired the damage the same day. HEP to the rescue 😀 Jason S did an amazing job with our roof. He is very thorough and solved an issue that other companies had struggled with. Go HEP! Richard just visited to do the preventive maintenance on our HVAC's. He was very thorough and didn't miss a thing. He also had great suggestions for us to consider and he has strong communications skills. Looking forward to seeing him again in 6 months.

Ian T.

Todd farmer did a thorough inspection as well as bringing in others to give opinion on this job to bring it up to standard making sure things were done correctly due to someone else's errors. Look forward to completed job. Absolutely awesome job.