Roofing

Roofing | Madisonville

Looking to fortify your home with a durable and stylish roof? At HEP in Madisonville, we offer top-notch roofing solutions that blend quality with aesthetic appeal. Whether you need repairs or a full replacement, our expert team ensures your roof withstands the elements while enhancing your home's curb appeal. We prioritize your satisfaction with meticulous craftsmanship and premium materials, providing you with peace of mind and a lasting investment. Trust HEP for reliable, efficient service as we raise the standard in roofing excellence.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

FAQs

What types of roofing materials do you offer in Madisonville?

We offer a wide range of roofing materials to suit various needs and preferences. These include asphalt shingles, metal roofing, tile roofing, cedar shakes, and flat roofing solutions like TPO and EPDM. Each material has unique benefits such as durability, aesthetic appeal, and energy efficiency.

How do I know if I need a roof replacement or just a repair?

Signs that you may need a roof replacement include widespread shingle damage, frequent leaks, significant granule loss, and roofs that are over 20 years old. For minor issues like small leaks or limited shingle damage, repairs might be sufficient. We recommend scheduling a professional inspection to assess the condition of your roof and provide the best solution.

What should I expect during the roofing installation process?

During the roofing installation process, we start with a thorough inspection and assessment of your current roof. We then proceed with removing old materials, making necessary repairs to the underlying structure, and installing the new roofing material. The timeline varies based on the size and complexity of the roof, but we always aim to minimize disruption. Safety, quality, and cleanliness are our top priorities throughout the project.

Do you offer any warranties on your roofing work?

Yes, we offer comprehensive warranties on both materials and labor. Material warranties can vary depending on the manufacturer, often ranging from 20 to 50 years. Additionally, we provide a workmanship warranty to ensure our installation meets the highest standards. We are committed to customer satisfaction and stand behind the quality of our work.

How can I maintain my roof to extend its lifespan?

Regular maintenance is key to extending the lifespan of your roof. This includes inspecting your roof at least twice a year, cleaning gutters to prevent water buildup, removing debris, and checking for signs of damage after severe weather. Additionally, it’s advisable to schedule professional inspections and maintenance to catch and address issues early.

Are you licensed and insured?

Yes, we are fully licensed and insured. Our team includes highly skilled and certified professionals who adhere to all local regulations and industry standards. We carry both liability insurance and workers’ compensation to protect our clients and employees, ensuring peace of mind throughout the roofing project.

What our customers say

Kyler was courteous and told me everything I needed to know with the inspection. He was courteous and let me know my options for repairs.

Jason C.

I recently received service from HEP for two different issues on two different days. Marcus was prompt, and expertly assessed the need for a new water pressure valve. Olin stopped by today to assess my roofing damage from our recent bad weather. His expertise was instrumental in our decision for short term repair, and a plan for future upgrading to our roof. I’m a new member to the HEP service plan, and happy to know they are only a call away should I need anything else for my home repair and maintenance issues!

19 C.

Wow we can't say enough about our experience -Jarrod has gone above and beyond on our behalf and words are just not enough. We are overwhelmed. Also, Olin came to the house to inspect the roof and he too went above and beyond, again words just aren't enough. I am to tears thankful for these gentlemen and we are both thanking God for them and for HEP! When they say HEP is on the way they mean it. Mark & Kimberly Feltner

Kim F.

Excellent customer service, always asking questions to make the job right the first. Love the new roof and ac unit. Jake and his crew did an excellent job on the return, duct work, and installing the ac unit. Absolutely satisfied with the results and the time it took. Very attractive to the needs and wants of the customer. Would highly recommend HEP to everyone. Job very well done.

Barbara T.

Mr Olin White from HEP arrived a little bit early which was very nice, he was very polite, very professional. He took the time to listen to my husband and I to get a better feel of what we were trying to accomplish. We have not started our project yet but I cannot imagine that their work will be anything less than stellar. I will recommend them too all of my family and friends and anyone else who I find needs a roof.

Tracey F.

I was lucky enough to work with Tiffany, Chase, Eric, Aavi and Glenn. I wa really impressed with the care and attention that was given to my issue. They answered all my questions thoroughly and their measurements matched mine, so I knew they weren't trying to sell me a bigger unit than I needed. They came when they said they would, they called when they were on their way, and kept me abreast of their progress. They checked in with me during the install and sent someone out the next day to inspect the work and make sure it was running well and that I was happy with the work. Additionally, the price they quoted me was much lower than another company that we had used earlier. The day after the install, Glenn came by and did a thorough QC inspection. He explained what he was looking for and showed me what he found so that I was in the loop. Every single person ive spoken with has been extremely punctual, kind, thorough, and patient in answering my million questions, for which I'm very grateful. A+ job; I'll be calling you guys next time I need an inspection or repair.

Amie C.

Called late yesterday evening. They sent out a roofer today about 11. I thank you all for the quick response and professional repair.

Christopher C.

Rueben came out to check the plumbing and flush the water heater. He was very personable and knowledgrable. He did a wonderful job informing me on potential issues to look for and did great work. Jason came to check out the roof. He was awesome! Very personable and knowledgeable. He worked quickly, provide me with some suggestions for my roof and he wasn't pushy at all. Great experience!

Nate B.

Olin was fantastic. Friendly and arrived early after calling to say he would be coming out earlier than planned. I will leave another review after the work is done but we are looking forward to working with your company to get our roof taken care of. Thank you.

Jennifer F.

I have used Hep before to repair my roof and now they will replace it. Olin is great to work with and took us through the process in a professional manor. We look forward to doing business in the future. I highly recommend them!.