Commercial Plumbing

HEPCommercial Plumbing

Commercial Plumbing | Plumbing | Ten Mile

HEP’s commercial plumbing services in Ten Mile are built on a foundation of expertise and reliability. Our dedicated team combines years of industry experience with the latest technology to ensure that your business’s plumbing systems perform flawlessly. Whether you're handling an urgent repair, planning a major installation, or maintaining an existing system, we deliver prompt, efficient solutions that keep your operations running smoothly.

By choosing HEP, you gain a partner committed to quality and customer satisfaction. We understand that every business has unique plumbing needs, which is why we offer customized services designed to meet the demands of modern commercial facilities. Trust us to provide effective, long-lasting solutions that let you focus on growing your business, worry-free.

What our customers say

HEP is hands-down the top choice for any plumbing work in Knoxville, TN. We've had them to the house a number of times over the past year and each and every time has been a pleasant, productive and affordable experience. We've also worked with a few of the other plumbing companies in town such as Hers & His Plumbing and Roto-Rooter, and nobody comes close to the quality, professionalism and affordability of HEP. Special kudos to their technician Justin who just completed a job a few minutes ago. We've also received excellent care from the technicians that have been out, but Justin takes the cake as the best yet.
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Bill G.
Connor is an absolutely incredible plumber & all around amazing person & consultant. I see why my local Sheriff recommended HEP. Connor helped me navigate a catastrophic plumbing situation calmly & efficiently & worked with his managers to get me the best possible price on a major job. I would not use anyone but HEP going forward & request Connor if you can get him!
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Photo A.
Amanda was great. On time and very knowledgeable. Will call again for our plumbing needs.
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Kariann W.
Company did well overall. The plumber, Connor did well. Good communication. Polite. Respectful. No complaints.
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Matthew C.
I had an excellent experience with Josh Simms and HEP. Josh was punctual, professional, and extremely knowledgeable. He completed the job exactly as requested, with great attention to detail and quality workmanship. The entire process was smooth and hassle-free. I highly recommend Josh and the team at HEP for anyone in need of reliable and expert plumbing services. I will definitely be using them again in the future!
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Matt W.
Brett Nicely was such an amazing help with all things plumbing. HEP is very lucky to have him as a tech for their company. He is very knowledgeable with his profession, he was so kind and polite. We will be using HEP for all our plumbing needs and asking for Brett anytime we need HEP!
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Kelly M.
As a commercial kitchen, grease trap maintenance and plumbing are crucial to operating. Chase Rost was our provider who helped us dial in our problem, fix it, and do so in a timely manner so we could run our business. He was professional and helpful and if we ever have problems we will ask for Chase again. Thanks HEP!
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Gina T.
Preston is the best plumber out there, he helped me with all my needs!! I will never call anyone else again! And Preston will forever be my recommendation for a plumber!! HEP will be the only company I use for my homes needs!!
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Lauren S.
I had called other plumbers to come give me a quote on adding water to my barn. Times were agreed upon. No one came. Did that 3 times and then I called HEP. Within hours, I had someone at my door and ready to help. That’s why they have such high scores. No one else is even close!
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John M.
HEP is doing a major plumbing job for my company. The two techs on site have been professional and great work ethics. They are friendly, kept me updated, hard workers, always cleaned up behind their work. When changes to work needed to be made the appropriate people came and to discuss this in person, they were prompt to get the job started, I am impressed.
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Cindy G.

Comprehensive Commercial Plumbing in Ten Mile

HEP delivers a full spectrum of commercial plumbing solutions to businesses throughout Ten Mile, ensuring every facility—from bustling retail hubs to complex manufacturing sites—operates with reliable water distribution, efficient waste removal, and code-compliant fixtures. The company’s licensed plumbers combine advanced technical skill with local knowledge, creating customized systems that withstand the unique demands of commercial environments. Whether a project involves a new build, a system upgrade, or emergency response, HEP’s specialists approach each task with precision, safety, and long-term performance in mind.

Why Specialized Commercial Plumbing Matters

Commercial properties present challenges far beyond the scope of residential plumbing. Greater occupancy loads, higher peak water usage, heavy equipment, and strict regulatory requirements all demand a level of expertise that only seasoned commercial plumbers can provide. Ten Mile businesses rely on HEP to:

  • Design and install high-capacity piping networks that meet fluctuating demand.
  • Address complex drainage patterns in multistory structures.
  • Integrate water-saving technology without compromising performance.
  • Maintain compliance with local, state, and federal plumbing codes.
  • Minimize downtime and protect operational continuity.

HEP’s Core Commercial Plumbing Services in Ten Mile

HEP’s service catalogue covers every stage of a plumbing system’s life cycle. By offering turnkey solutions, the team ensures that business owners have a single trusted contractor for all plumbing needs.

  • System Design & Engineering: Detailed hydraulic calculations, CAD drawings, and product specification to match occupancy and process requirements.
  • New Construction Installations: End-to-end rough-in, fixture setting, specialty equipment hookups, and final commissioning.
  • Retrofits & Upgrades: Repiping, fixture replacements, and integration of modern controls in existing structures.
  • Sewer & Drain Services: Hydro-jetting, camera inspections, line repair, and trenchless replacement techniques.
  • Backflow Prevention: Device installation, annual testing, and certification to protect potable water supplies.
  • Water Heater & Boiler Systems: High-efficiency units, storage tanks, instantaneous heaters, and centralized hot water solutions.
  • Grease Trap Installation & Maintenance: Sizing, installation, cleaning schedules, and compliance reporting for food service operations.
  • Pump & Lift Station Service: Selection, installation, and maintenance of booster pumps, sump pumps, and sewage ejectors.
  • Leak Detection & Repair: Non-invasive acoustic and thermal imaging technology to isolate hidden leaks and prevent structural damage.

Industries That Rely on HEP Commercial Plumbing

Commercial clients throughout Ten Mile come from diverse sectors, each with unique operational pressures and plumbing specifications. HEP tailors its approach accordingly, recognizing the nuances of every industry.

  • Hospitality and lodging
  • Healthcare and medical offices
  • Manufacturing and industrial facilities
  • Educational campuses
  • Retail shopping centers
  • Food service and restaurants
  • Office complexes and data centers

Code Compliance and Safety

Plumbing code infractions can halt operations and lead to costly penalties. HEP’s familiarity with local Ten Mile ordinances, International Plumbing Code (IPC) guidelines, and industry best practices reduces such risks. Every project plan is reviewed for:

  • Proper sizing of water supply and drain lines
  • Correct slope and venting for waste systems
  • Fixture counts aligned with occupancy ratings
  • ADA compliance for accessibility
  • Approved materials for potable and non-potable applications
  • Backflow prevention standards

Safety protocols are integrated into daily field operations. Job-specific hazard analyses, personal protective equipment (PPE), and routine safety audits ensure technicians—and building occupants—remain protected from start to finish.

Water Conservation and Sustainable Plumbing Solutions

Businesses across Ten Mile increasingly prioritize sustainability, both for environmental stewardship and utility cost reduction. HEP supports these goals through:

  • Low-flow faucets, urinals, and toilets that maintain user experience while significantly reducing water usage.
  • Greywater recycling systems to repurpose lightly used water for landscape irrigation or toilet flushing.
  • Rainwater harvesting setups with filtration to supply non-potable applications.
  • High-efficiency boilers and water heaters equipped with smart controls to optimize fuel consumption.
  • Leak monitoring sensors that provide real-time alerts, preventing wasteful losses.

Technology and Tools That Elevate HEP’s Plumbing Work

HEP invests in leading-edge equipment, giving its technicians the power to diagnose, install, and repair with heightened accuracy.

  • 3D Building Information Modeling (BIM) for clash detection before construction begins.
  • Electronic leak detection that identifies subsurface failures without destructive demolition.
  • High-resolution sewer cameras paired with cloud video reporting, accelerating decision making for facility managers.
  • Thermographic imaging to verify insulated lines are performing within thermal thresholds.
  • Hydro-jetting machines that deliver up to 4,000 PSI, clearing blockages without chemicals.

The HEP Process: From Consultation to Completion

Consistency underpins every successful commercial plumbing venture. HEP has refined a systematic workflow that keeps stakeholders informed and schedules on track.

Initial Assessment

Project engagement begins with a comprehensive site visit. Technicians gather as-built drawings, examine mechanical rooms, test existing water pressure, and interview facility staff about recurring problems. This groundwork helps establish realistic scopes, budgets, and timelines.

Detailed Project Planning

After data collection, engineers create detailed plans that factor in capacity requirements, redundancy, future expansion, and energy goals. Permit documentation is prepared concurrently, streamlining approvals with Ten Mile authorities.

Execution With Minimal Disruption

Commercial facilities cannot afford extended shutdowns. HEP schedules work in stages, often during off-peak hours, to avoid interrupting core business activities. Dust containment, noise mitigation, and debris removal protocols keep work areas clean and safe.

Post-Project Support and Maintenance Programs

Upon completion, technicians provide operation manuals, maintenance schedules, and digital asset records. Facility teams gain a clear framework for maintaining optimal performance and anticipating long-term component replacements.

Common Commercial Plumbing Challenges in Ten Mile and HEP Solutions

Business owners encounter a variety of plumbing headaches in the region. HEP’s familiarity with local water conditions and infrastructure allows for fast, targeted resolutions.

  • Pipe corrosion linked to mineral-rich groundwater: HEP specifies corrosion-resistant alloys and protective liners.
  • Grease buildup in kitchen lines: Regular hydro-jetting and properly sized interceptors reduce blockages.
  • Sewer line infiltration from tree roots: Trenchless pipe lining restores structural integrity without excavation.
  • High-demand fixture performance during peak events: Pressure-boosting systems and strategically zoned piping maintain flow rates.
  • Backflow failures following seasonal pressure swings: Annual testing programs catch device malfunctions early.
  • Thermal stress on hot water circuits: Expansion tanks and mixing valves stabilize temperatures and prolong heater life.

Emergency Commercial Plumbing Response

Unexpected plumbing incidents can compromise safety, damage inventory, and disrupt revenue streams. HEP’s emergency teams mobilize rapidly, working around the clock to isolate hazards and restore service.

24/7 Rapid Response Teams

Critical components of the emergency strategy include stocked service vehicles, real-time GPS dispatch, and warehouse parts inventories. This proactive readiness eliminates delays and allows technicians to address issues such as burst mains, sewer backups, or boiler failures without waiting for supply deliveries.

Preventive Maintenance Programs

Regular maintenance is a proven method for cutting operational expenses and extending equipment longevity. HEP crafts custom maintenance plans that align with facility usage patterns and manufacturer specifications.

  • Routine valve exercising to prevent seizing
  • Annual water heater descaling and anode inspection
  • Quarterly grease trap cleaning and compliance documentation
  • Sewer line camera assessments to preempt blockages
  • Backflow assembly testing and certification
  • Domestic booster pump inspection and bearing lubrication
  • Water quality sampling for corrosion control strategies

Advanced Certifications and Training

HEP recognizes that high-caliber workmanship stems from continuous skill advancement.

Licensed Master Plumbers

All lead technicians hold state licensing, demonstrating mastery of code requirements, fluid dynamics, and system design principles. Apprentices work under direct supervision, ensuring every task meets HEP’s strict quality benchmarks.

Continuing Education

Team members regularly attend manufacturer seminars, safety workshops, and code update classes. This commitment keeps HEP ahead of emerging technologies and evolving regulations in the Ten Mile jurisdiction.

Water Quality Challenges Unique to Ten Mile

The municipal and well-water sources around Ten Mile exhibit specific characteristics—such as elevated hardness levels, occasional sediment influx after heavy rains, and variable pH—that can shorten the life of plumbing systems if left unaddressed. HEP’s technicians begin every project with a water quality analysis to understand these variables before recommending tailored treatments.

Strategic Solutions for Local Conditions

  • Installation of commercial-grade water softeners to mitigate scale buildup in boilers and heaters.
  • Deployment of sediment filters at building inlets to protect sensitive equipment and fixtures.
  • Chemical dosing pumps that adjust pH in real time, preventing corrosion in mixed-metal piping networks.
  • Routine water sampling schedules integrated into preventive maintenance to capture seasonal fluctuations.

By optimizing water chemistry, HEP extends the lifespan of pipework, improves energy efficiency, and safeguards process equipment, giving businesses a critical edge in operational reliability.

Smart Building Integration for Future-Ready Facilities

Modern property managers look to data-driven systems to monitor every aspect of building performance, including plumbing. HEP leverages Internet of Things (IoT) technologies that provide continuous feedback and actionable insights.

Key Features of IoT-Enabled Plumbing

  • Sensor arrays that track flow rates, temperature, and pressure at multiple nodes.
  • Cloud dashboards that visualize anomalies, such as hidden leaks or pressure spikes.
  • Automated shutoff valves triggered by sensor alerts, minimizing water damage risks.
  • Predictive analytics that forecast component wear and signal proactive maintenance needs.

By integrating these tools during new installations or retrofits, HEP equips Ten Mile facilities with responsive infrastructure that adapts to changing conditions and supports long-term asset management goals.

Benefits of Partnering With HEP for Your Ten Mile Facility

Choosing HEP as a long-term commercial plumbing contractor brings tangible advantages that impact both the daily operation and strategic outlook of a business.

  • Single-source accountability for design, installation, and maintenance
  • Reduced downtime through predictive maintenance and rapid emergency response
  • Lower utility costs via energy-efficient equipment and water-saving fixtures
  • Enhanced compliance with proactive code review and documentation
  • Streamlined budgeting thanks to transparent project scopes and lifecycle planning
  • Improved tenant and occupant satisfaction driven by reliable water service and comfortable facilities

Case Scenarios Demonstrating HEP Expertise

To illustrate the breadth of HEP’s capabilities, consider these representative job scenarios executed in Ten Mile.

Multi-Story Office Tower Drainage Upgrade

A class-A office building encountered recurring wastewater backups during peak occupancy. HEP performed a camera survey revealing sagging cast iron sections and insufficient venting. Engineers redesigned the stack layout to improve airflow, specified PVC replacement piping with no-hub couplings, and executed the swap over three consecutive weekends. Tenants reported immediate improvement, and building management noted a sharp decline in service calls.

Manufacturing Plant Process Water Re-piping

An industrial client needed to reroute process water lines to accommodate new machinery. HEP coordinated with plant engineers to schedule shutdown windows, prefabricated stainless steel piping off-site, and completed tie-ins without disrupting production. The new loop provided balanced pressure, reduced turbulence, and allowed future expansion points.

Hospitality Hot Water System Retrofit

A 200-room hotel faced frequent guest complaints about inconsistent hot water. HEP replaced aging storage tanks with high-efficiency condensing water heaters, added a digital recirculation control system, and insulated return lines. Energy consumption dropped noticeably, and guest satisfaction scores rose.

Restaurant Grease Management Compliance

A busy restaurant failed a municipal inspection due to undersized grease capture. HEP calculated proper trap volume based on fixture counts, installed an interceptor meeting code, and set up a maintenance contract that keeps the establishment compliant. Kitchen operations continue smoothly, with no grease-related drain clogs reported since.

Digital Documentation and Asset Management

HEP provides every client with a secure digital repository that houses drawings, warranties, and inspection reports. Having all documentation in one cloud-based location simplifies future upgrades, accelerates troubleshooting, and aids in regulatory audits.

  • Organized folders by system type (domestic water, sanitary, storm, gas)
  • High-resolution photos of concealed components before wall closures
  • QR-coded tags on major equipment linking to maintenance logs
  • Automated reminders for scheduled inspections and certifications

This level of transparency builds trust and reinforces a collaborative partnership between HEP and Ten Mile businesses.

Building a Resilient Future for Ten Mile Businesses

Reliable plumbing forms the backbone of healthy, productive commercial spaces. Through comprehensive service offerings, strict adherence to safety protocols, and unwavering commitment to client success, HEP empowers Ten Mile enterprises to focus on growth rather than facility issues. Whether planning a new development, updating legacy infrastructure, or facing an unexpected emergency, businesses can trust HEP’s seasoned professionals to deliver solutions that stand the test of time, enhance sustainability, and align with ever-evolving regulatory landscapes.

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