- HEP
- Customized Services
Customized Services
Customized Services | Commercial Plumbing | Plumbing | Ten Mile
From bustling warehouses off Hiwassee Highway to growing storefronts along Watts Bar Lake, Ten Mile businesses trust HEP to keep water flowing and downtime disappearing. Our licensed technicians arrive in fully stocked vans, diagnose issues on the spot, and craft tailored solutions—whether that means hydro-jetting clogged main lines, installing energy-saving fixtures, or engineering a complete backflow-prevention system that meets strict municipal codes. Because every facility is different, we map out your pipes, pressure demands, and peak-use patterns, then design repairs or upgrades that fit your timetable, budget, and long-term goals.
When an unexpected leak threatens inventory or a critical boiler falters before a big production run, a single call connects you with 24/7 emergency response and transparent, flat-rate pricing. Pair that peace of mind with preventive maintenance plans, digital camera inspections, and detailed compliance documentation, and you’ll see why local property managers recommend HEP for reliable, future-proof commercial plumbing results.
FAQs
What types of commercial properties do you service in Ten Mile?
We handle plumbing for all kinds of commercial facilities in Ten Mile, including offices, restaurants, retail stores, medical and dental clinics, schools, municipal buildings, manufacturing plants, and multi-unit housing complexes. Whether you operate a small storefront or a large industrial site, our team is equipped with the tools, training, and experience to deliver reliable, code-compliant plumbing solutions.
Do you offer 24/7 emergency plumbing services for businesses?
Yes. Plumbing emergencies can halt operations and damage property, so we keep licensed technicians on call around the clock, 365 days a year. A live dispatcher answers your call, gathers key details, and immediately deploys our nearest crew. Our service trucks are fully stocked to handle burst pipes, sewer backups, broken water heaters, gas leaks, and other urgent problems on the first visit whenever possible.
How quickly can your team respond to a plumbing issue at my facility?
For emergencies inside Ten Mile city limits, our average on-site response time is under 60 minutes. For scheduled service or preventive maintenance, we can usually dispatch a technician within 24 hours, and we offer same-day appointments when our workload permits. Because we stage inventory and equipment locally, you avoid delays caused by waiting for parts or specialty tools.
Can you customize maintenance plans to fit my business’s specific needs and budget?
Absolutely. We begin with a free, on-site assessment of your plumbing system, usage patterns, and compliance requirements. Then we design a tailored maintenance program that may include quarterly inspections, backflow testing, drain cleaning, water heater service, fixture checks, and written reports. Plans are scalable, so you can add or remove services as your facility grows or your budget changes.
Are your plumbers licensed, insured, and familiar with local codes in Ten Mile?
Yes. Every technician holds current Tennessee Journeyman or Master Plumber licensing, undergoes background checks, and carries full liability and workers’ compensation insurance. Because we work exclusively in the Ten Mile region, we stay up-to-date on city and county codes, safety regulations, and permitting requirements, ensuring all work passes inspection the first time.
What eco-friendly or water-saving solutions can you provide for commercial clients?
We offer a range of sustainable options, such as low-flow faucets and flushometers, sensor-activated fixtures to reduce water waste, high-efficiency commercial water heaters and boilers, greywater reuse systems, and water-pressure optimization. During a consultation, we evaluate your current consumption, estimate potential savings, and recommend upgrades that can lower utility costs while helping you meet corporate sustainability goals or LEED certification standards.