Commercial Plumbing

HEPCommercial Plumbing

Commercial Plumbing | Plumbing | Fayetteville

HEP's Plumbing in Fayetteville is your trusted partner for commercial plumbing solutions that keep your business running smoothly. With years of industry experience, our team delivers efficient, reliable services—from routine maintenance and repairs to the installation of new systems. We understand that disruptions can impact your bottom line, so we prioritize responsiveness, quality workmanship, and tailored solutions that fit your unique commercial needs.

Beyond just fixing leaks and clogs, we strive to foster long-term relationships with our clients by offering comprehensive plumbing management and proactive maintenance plans. At HEP's Plumbing, our commitment to excellence means delivering peace of mind and ensuring your facility operates at its best, while you focus on growing your business.

What our customers say

I had called other plumbers to come give me a quote on adding water to my barn. Times were agreed upon. No one came. Did that 3 times and then I called HEP. Within hours, I had someone at my door and ready to help. That’s why they have such high scores. No one else is even close!
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John M.
HEP is doing a major plumbing job for my company. The two techs on site have been professional and great work ethics. They are friendly, kept me updated, hard workers, always cleaned up behind their work. When changes to work needed to be made the appropriate people came and to discuss this in person, they were prompt to get the job started, I am impressed.
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Cindy G.
HEP is hands-down the top choice for any plumbing work in Knoxville, TN. We've had them to the house a number of times over the past year and each and every time has been a pleasant, productive and affordable experience. We've also worked with a few of the other plumbing companies in town such as Hers & His Plumbing and Roto-Rooter, and nobody comes close to the quality, professionalism and affordability of HEP. Special kudos to their technician Justin who just completed a job a few minutes ago. We've also received excellent care from the technicians that have been out, but Justin takes the cake as the best yet.
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Bill G.
Connor is an absolutely incredible plumber & all around amazing person & consultant. I see why my local Sheriff recommended HEP. Connor helped me navigate a catastrophic plumbing situation calmly & efficiently & worked with his managers to get me the best possible price on a major job. I would not use anyone but HEP going forward & request Connor if you can get him!
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Photo A.
Amanda was great. On time and very knowledgeable. Will call again for our plumbing needs.
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Kariann W.
Company did well overall. The plumber, Connor did well. Good communication. Polite. Respectful. No complaints.
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Matthew C.
I had an excellent experience with Josh Simms and HEP. Josh was punctual, professional, and extremely knowledgeable. He completed the job exactly as requested, with great attention to detail and quality workmanship. The entire process was smooth and hassle-free. I highly recommend Josh and the team at HEP for anyone in need of reliable and expert plumbing services. I will definitely be using them again in the future!
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Matt W.
Brett Nicely was such an amazing help with all things plumbing. HEP is very lucky to have him as a tech for their company. He is very knowledgeable with his profession, he was so kind and polite. We will be using HEP for all our plumbing needs and asking for Brett anytime we need HEP!
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Kelly M.
As a commercial kitchen, grease trap maintenance and plumbing are crucial to operating. Chase Rost was our provider who helped us dial in our problem, fix it, and do so in a timely manner so we could run our business. He was professional and helpful and if we ever have problems we will ask for Chase again. Thanks HEP!
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Gina T.
Preston is the best plumber out there, he helped me with all my needs!! I will never call anyone else again! And Preston will forever be my recommendation for a plumber!! HEP will be the only company I use for my homes needs!!
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Lauren S.

Expert Commercial Plumbing for Fayetteville Businesses

Fayetteville’s thriving commercial landscape depends on safe, efficient, and code-compliant plumbing. From bustling restaurants on Dickson Street to vast distribution centers humming along Interstate 49, every drop of water and every drain line plays a role in daily operations. HEP Company stands out as the specialized partner that keeps those systems flowing smoothly, minimizing downtime and protecting property value.

Why Professional Commercial Plumbing Matters

Industrial kitchens, medical offices, retail storefronts, and multi-story office towers all share a critical need: consistent, reliable plumbing that meets local regulations. Key considerations include:

  • Higher water volumes compared to residential environments
  • Complex layouts intertwined with HVAC, fire suppression, and electrical systems
  • Health code requirements tied to sanitation and backflow prevention
  • Stringent municipal inspection schedules in Fayetteville and Washington County

Ignoring these unique demands can result in:

  • Costly water damage to inventory and structural components
  • Operational shutdowns during critical business hours
  • Code violations leading to fines or forced remediation
  • Damage to brand reputation among clients and employees

HEP specializes exclusively in addressing such high-stakes scenarios, leveraging a full suite of commercial-grade solutions.

Comprehensive Services Delivered by HEP

Installation & System Design

A successful commercial plumbing installation begins long before the first pipe is fitted. HEP collaborates with architects, general contractors, and facility managers to design systems that anticipate future expansion, local code changes, and industry-specific demands.

  • Water supply and distribution networks sized for peak usage
  • Efficient waste and vent stacks planned for multi-level buildings
  • Grease interceptor integration for food-service establishments
  • Medical gas piping where healthcare operations require specialized lines
  • Water conservation upgrades, such as sensor-activated fixtures

Engineers at HEP employ advanced CAD modeling and hydraulic calculations to ensure optimal pressure, flow rates, and compliance.

Preventive Maintenance Programs

Commercial plumbing failures often originate from gradual wear, mineral buildup, or unseen corrosion. HEP’s maintenance programs are structured to detect early warning signs, avoiding disruptive emergencies.

  • Scheduled inspections of valves, regulators, and backflow devices
  • Hydro-jetting routines that remove scale and biological growth from drains
  • Water heater flushing to maintain energy efficiency and prolong lifespan
  • Detailed performance reports with photographic documentation

By aligning maintenance visits with Fayetteville code inspection cycles, businesses stay compliant without juggling multiple service calendars.

Rapid Diagnostics & Repair

Breakdowns rarely follow convenient business hours. When they do strike, swift and accurate diagnostics are essential. HEP’s technicians rely on state-of-the-art tools:

  • Thermal imaging cameras to locate hidden leaks behind walls or under slabs
  • High-definition sewer line video scopes up to 300 feet in length
  • Electronic leak detection that pinpoints pressure anomalies within minutes

Common commercial repairs tackled include:

  • Replacing failed mixing valves in hotels and resorts
  • Repairing burst copper lines above drop ceilings in big-box retail stores
  • Restoring clogged sewer mains for apartment complexes
  • Re-sealing grease lines compromised by caustic cleaning agents

Renovations & Tenant Improvements

As Fayetteville’s commercial districts evolve, interior build-outs and reorganized floor plans demand plumbing alterations. HEP operates seamlessly within active job sites, coordinating with other trades to keep schedules on track.

  • Relocating restroom groups during restaurant expansions
  • Converting single-tenant warehouse spaces into multi-suite facilities
  • Upgrading existing fixtures to low-flow alternatives for LEED points
  • Installing point-of-use water heaters in coworking offices

Such projects frequently call for phased implementation to minimize disruption—an area where HEP’s logistical expertise shines.

Specialized Industrial Solutions

Beyond typical office or retail settings, HEP serves manufacturing plants, laboratories, and agricultural processing facilities:

  • High-pressure process water systems with stainless steel piping
  • Acid-resistant drainage for chemical handling departments
  • Cross-connection controls to safeguard municipal water supplies
  • Reclaimed water loops for irrigation in greenhouse operations

Each application mandates rigorous adherence to OSHA and EPA guidelines, a standard practice at HEP.

Deep Roots in Fayetteville’s Regulatory Landscape

Familiarity With Local Codes

Fayetteville has adopted the Arkansas Plumbing Code, overlaying additional municipal amendments that focus on backflow prevention, grease management, and water conservation. HEP’s field supervisors maintain direct lines of communication with city inspectors, ensuring every permit, rough-in, and final inspection proceeds without delays.

On-Site Safety and Compliance

Commercial job sites carry inherent risks. HEP’s OSHA-certified crews conduct hazard assessments before work begins, implementing safeguards such as:

  • Lockout/tagout protocols on water heaters and pumps
  • Confined space entry procedures for utility tunnels
  • Dust control and barrier systems in active retail environments

By maintaining impeccable safety records, the company not only protects workers but also shields clients from liability exposure.

Common Plumbing Challenges in Fayetteville Commercial Properties

Seasonal Temperature Swings

Northwest Arkansas experiences temperature extremes, from humid summers to freezing winters. Unprepared piping can expand, contract, and eventually crack. HEP mitigates seasonal damage by:

  • Installing freeze-resistant insulation on exposed lines
  • Designing looped systems that maintain circulation during low usage
  • Applying heat tracing cables in critical exterior sections

Hard Water & Mineral Scale

Water supplied by Beaver Water District contains moderate mineral levels. Over time, calcium and magnesium precipitate inside boilers, faucets, and aerators. Commercial kitchens and laundries often notice reduced efficiency first. HEP combats scale with:

  • Commercial water softening systems sized to facility throughput
  • Point-of-entry filtration for specialty equipment such as combi ovens
  • Scheduled descaling services that keep heat exchangers performing at peak levels

High-Traffic Restroom Wear

Events at the University of Arkansas, seasonal tourism, and daily employee use drive intense restroom traffic. Resulting wear shows up in:

  • Premature fixture leaks
  • Flushometer malfunctions
  • Broken carrier bolts in wall-hung toilets

HEP’s field technicians maintain an inventory of commercial-grade replacement parts, enabling same-visit resolutions for most failures.

Grease Management for Food Service

Fayetteville’s culinary scene ranges from food trucks to upscale bistros. Improper grease disposal leads to:

  • Clogged interceptor traps
  • Sewer backups into kitchens
  • Municipal citations

HEP installs, sizes, and maintains grease interceptors, advising on best practices that uphold health department standards.

Sustainable Practices Benefiting Businesses and the Environment

Low-Flow Fixture Upgrades

Water savings translate directly into lower utility bills and enhanced public image. HEP retrofits restrooms with:

  • Sensor-operated faucets reducing unnecessary flow
  • 1.28 gpf toilets replacing outdated 3.5 gpf models
  • Waterless urinals in high-traffic venues

Rainwater Harvesting & Reuse

Capturing rainfall for non-potable applications eases demand on municipal supplies. HEP engineers systems that store, filter, and pump harvested water for:

  • Landscape irrigation around corporate campuses
  • Cooling tower make-up water in manufacturing plants
  • Truck and fleet washing stations

Greywater Recycling

Hotels and multi-family developments can repurpose lightly used water from laundry or shower drains. HEP designs greywater loops with advanced filtration and disinfection, meeting Arkansas Department of Health guidelines.

Advanced Technology Integrated by HEP

Building Automation Compatibility

Modern commercial facilities rely on centralized building management systems (BMS). HEP installs plumbing components that integrate seamlessly:

  • Digital mixing valves that report temperature data to BMS dashboards
  • Smart leak detectors triggering audible alarms and system shutdowns
  • Water meter modules that feed real-time consumption data to energy-management software

Trenchless Pipe Rehabilitation

Excavation in busy parking lots or landscaped courtyards disrupts customers and tenants. HEP’s trenchless options include:

  • CIPP (Cured-in-Place Pipe) lining for deteriorated sewer mains
  • Pipe bursting to upsize lines without open trenching
  • Slip-lining when existing conduits provide adequate host diameter

3D Scanning & BIM Coordination

For new builds and extensive renovations, HEP employs LiDAR scanning to produce precise as-built models. These feed into Building Information Modeling (BIM) software, allowing cross-trade clash detection and smoother project timelines.

Emergency Preparedness for Business Continuity

Water Damage Mitigation Protocols

Even with diligent maintenance, unforeseen events such as severe storms or accidental impacts can rupture pipes. HEP helps clients develop contingency plans:

  • Strategically located shut-off valve mapping
  • Staff training modules on immediate response actions
  • Pre-stocked supply kits containing absorbent socks, barricades, and signage

Backup Systems & Redundancies

Critical operations like data centers, hospitals, and pharmaceutical labs cannot afford water supply interruptions. HEP recommends and installs:

  • Redundant booster pump systems with automatic switchover
  • Dual water heater arrays ensuring continuous hot water even during servicing
  • Emergency eyewash and shower stations with independent storage tanks

Materials and Standards Preferred by HEP

Piping Choices

  • Type L copper for domestic water lines ensuring longevity and bacteriostatic properties
  • Schedule 40 and 80 PVC/CPVC for corrosive waste where temperature ranges permit
  • Stainless steel or polypropylene piping in high-purity or food-grade processes

Fixture Selection

HEP partners with commercial fixture manufacturers known for robust warranties, ergonomic designs, and sustainability credentials. Selection criteria include:

  • ADA compliance for accessible restrooms
  • Vandal-resistant features in public facilities
  • Hands-free operation reducing cross-contamination risks

Valves & Controls

  • Lead-free brass valves meeting Reduction of Lead in Drinking Water Act requirements
  • Pressure-reducing valves to stabilize municipal supply fluctuations
  • Vacuum breakers and backflow preventers protecting potable lines

Project Management Philosophy

Transparent Coordination

On complex builds, clear communication keeps everyone aligned. HEP assigns dedicated project managers who:

  • Attend weekly site meetings
  • Submit submittals and RFI responses promptly
  • Update Gantt charts reflecting real-time progress

Lean Construction Techniques

By employing just-in-time material deliveries and prefabrication, HEP minimizes storage needs on site and reduces waste. Benefits include:

  • Faster installations
  • Fewer material handling incidents
  • Cleaner job sites admired by inspectors

Quality Control Checkpoints

Each phase—rough-in, top-out, and final trim—undergoes rigorous checks:

  • Pressure tests documented via digital gauges
  • Photographed concealed piping before wall closures
  • Fixture functionality confirmations with sign-off sheets

Training & Workforce Excellence

Skilled Journeymen and Apprentices

HEP invests in Arkansas-licensed apprenticeship programs that combine classroom theory with field mentorship. Ongoing education topics include:

  • NFPA 99 medical gas certification
  • Cross-connection control specialist credentials
  • Advanced solder-free copper joining methods

Safety Culture

Weekly toolbox talks cover:

  • Ladder and scaffold safety
  • Chemical handling for descaling agents
  • Personal protective equipment compliance

Collectively, these initiatives yield a workforce capable of tackling the most demanding commercial plumbing challenges with confidence.

The HEP Advantage for Fayetteville Commercial Stakeholders

Minimizing Downtime

Every hour a business is closed for plumbing repairs can translate into lost revenue. HEP’s streamlined processes, prefabrication capabilities, and 24-hour dispatch reduce those interruptions.

Protecting Property Value

High-quality installations and proactive maintenance prevent the hidden deterioration that erodes property value and increases capital expenditure over time.

Enhancing Sustainability

Water-efficient systems and leak detection measures support corporate ESG objectives while lowering utility bills.

Ensuring Regulatory Compliance

Interfacing with city officials, tracking inspection deadlines, and compiling documentation keep clients ahead of Fayetteville’s regulatory curve.

Delivering Long-Term Reliability

From choice of materials to meticulous workmanship, every project is built to last, enabling facility managers to focus on core operations rather than recurring plumbing issues.

Industries Served Across Fayetteville

Hospitality & Food Service

  • Restaurants
  • Breweries
  • Hotels
  • Catering kitchens

Healthcare & Life Sciences

  • Outpatient clinics
  • Dental offices
  • Research labs

Education & Institutional

  • K-12 campuses
  • University facilities
  • Libraries

Manufacturing & Industrial

  • Food processing plants
  • Aerospace component factories
  • Logistics warehouses

Multi-Family & Mixed-Use

  • Apartment complexes
  • Student housing
  • Live-work developments

HEP tailors its approach to the nuanced requirements of each sector, ensuring code compliance, operational efficiency, and occupant satisfaction.

Tools and Equipment on Every HEP Truck

  • Pipe threading machines for custom lengths on site
  • Press-fit tools enabling flame-free copper connections
  • Hydrostatic test pumps verifying pressure integrity
  • Portable drain snakes and mini-jetters for swift clog removal
  • Vacuum pumps for water heater servicing
  • Thermal imaging cameras detecting moisture behind wall assemblies

This fully equipped fleet empowers technicians to resolve most issues immediately, eliminating the delays associated with tool retrieval or sub-contracting.

Commitment to Environmental Stewardship

Responsible Material Disposal

HEP segregates scrap metals, plastics, and cardboard for recycling, diverting significant tonnage from local landfills each year. Hazardous materials such as lead and chemicals are handled in accordance with EPA disposal protocols.

Carbon Footprint Reduction

Optimized routing software groups service calls geographically, cutting fuel consumption and emissions. Meanwhile, company policy favors energy-efficient vehicles and equipment.

Innovations on the Horizon

IoT-Enabled Plumbing Components

Smart valves and flow sensors will soon provide predictive maintenance alerts before failures occur. HEP’s R&D team is already piloting such technologies in select Fayetteville properties.

Advanced Water Treatment

Emerging filtration methods—ultrafiltration, UV-C disinfection, and remineralization balancing—promise higher water quality and reduced chemical usage. HEP continues to integrate cutting-edge solutions as standards evolve.

Aligning with Fayetteville’s Growth Trajectory

The city’s population growth, university expansion, and business development initiatives underscore an escalating demand for robust infrastructure. HEP’s strategic positioning, local code expertise, and scalable workforce ensure commercial stakeholders have a dependable partner as they build, expand, and modernize facilities across Fayetteville.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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