Commercial Plumbing

HEPCommercial Plumbing

Commercial Plumbing | Plumbing | Cleveland

Discover top-notch commercial plumbing services with HEP's Plumbing in Cleveland! Our skilled team of certified professionals is dedicated to providing reliable, efficient, and swift solutions tailored to your business needs. From routine maintenance to emergency repairs, we've got you covered with state-of-the-art equipment and industry-leading expertise. Trust HEP's Plumbing to keep your commercial operations running smoothly, ensuring minimal downtime and maximum satisfaction. Reach out today and experience the exceptional service that Cleveland businesses rely on.

What our customers say

Tony and Reuben did a great job on our plumbing inspection I would recommend them to anyone
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Bruta1Swagger
Jorge and Joseph were very professional and quick ! Would highly recommend for any plumbing work. A1 service through out the whole experience! My favorite plumbers
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Luciano L.
I was very impressed with the work .I am new to the area and Joe Shupe was very nice and professional he really does great work and he is efficient and helpful. If you have plumbing problems you should have this company take care of them .Thanks mmm
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Misty C.
David, Brad, Chandler, and Jonathan done a great job plumbing our 1992 double wide. Thank you HEP!
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Sherry E.
Mark and Zack did a great job on a large commercial water heater install today. We have used Hep regularly for the past 4 years and Mark and Zack are definitely some of the best plumbers to ever come to our property. Mark has been here multiple times and never had a single issue. All around both men have the knowledge, professionalism, and attention to detail to get the job done right the first time.
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Devin O.
Zach and his helper were very professional, courteous, and knowledgeable about the task they were performing. They completed the job in a timely manner and I would have no problem using these 2 guys in any future plumbing needs.
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Dennis J.
Corbin was the best Plumber that we have used. Very knowledgeable of his work and kind hearted!
Sonya C. profile photo
Sonya C.
Jorge was great! He answered all my questions, professional, and down to earth. If you need a plumber Jorge is your guy .
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Nickingson C.
Albert Phillips was very helpful and knowledgeable and explain to me my problems also very professional and respectful! I will continue to call HEP for my plumbing needs!!
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April D.
Corbin and Joseph were the best plumbers we have used and I highly recommend this company and them!
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Barbara G.

Expert Commercial Plumbing in Cleveland by HEP

When a commercial property in Cleveland experiences plumbing issues, every passing minute can translate into lost productivity, safety hazards, and escalating repair costs. HEP specializes exclusively in commercial plumbing, providing robust, code-compliant solutions that keep office towers, hospitals, factories, and retail complexes operating smoothly. By combining decades of hands-on field expertise with advanced diagnostic tools, HEP delivers a service portfolio designed to meet the diverse needs of Northeast Ohio’s business community.

Cleveland’s varied architecture—ranging from century-old brick buildings to modern glass high-rises—creates unique infrastructure challenges. HEP technicians are trained to identify and remedy complications that arise from aging water mains, fluctuating Lake Erie weather patterns, and industrial-grade usage loads. From preventative maintenance programs to full mechanical room overhauls, each project is executed with a focus on long-term reliability and operational efficiency.

The Critical Role of Reliable Plumbing in Commercial Facilities

Plumbing systems in commercial environments face exponentially heavier demands than those in residential settings. Hundreds or even thousands of occupants rely on uninterrupted water supply, consistent pressure, and reliable drainage. A single leak behind a drywall partition can disrupt workflow, damage equipment, or halt production lines. Therefore, building owners, facility managers, and developers in Cleveland prioritize partners capable of handling large-scale plumbing infrastructure with precision.

Unaddressed plumbing shortcomings can also compromise building valuation. Property inspectors scrutinize piping integrity, water quality, and backflow prevention devices before approving leases or mortgage transactions. HEP’s methodical documentation and compliance-driven approach ensure that each component—from pressure-reducing valves to grease interceptors—meets the stringent standards set by local codes and industry best practices.

HEP’s Comprehensive Commercial Plumbing Services

HEP offers an end-to-end suite of services tailored for Cleveland’s commercial sector.

Preventive Maintenance Programs

Proactive servicing extends the life span of mechanical assets while diminishing the likelihood of catastrophic failures.

  • Scheduled inspections of water heaters, boilers, and circulation pumps
  • Pressure testing and leak detection with acoustic and infrared instruments
  • Drain line evaluation and cleaning to avert backups during peak occupancy
  • Valve exercising and lubrication to reduce premature wear

Emergency Plumbing Response

Even with diligent upkeep, unforeseen events occur—burst pipes during a polar vortex, sewer line obstructions in busy restaurants, or malfunctioning backflow preventers sparking health department notices.

  • 24/7 dispatch supported by GPS-tracked service vehicles
  • Rapid containment protocols to mitigate water damage
  • On-site material stock to complete most repairs in a single visit
  • Post-incident forensic analysis to identify root causes

New Construction and Tenant Improvement

Timelines in commercial construction are unforgiving. HEP coordinates seamlessly with general contractors to deliver code-compliant, on-schedule installations.

  • BIM collaboration for clash detection and layout optimization
  • Accurate load calculations for domestic water and fire suppression tie-ins
  • ADA-compliant fixture selection and placement
  • Commissioning reports detailing pressure tests, chlorination, and final inspections

Plumbing System Upgrades

Modernizing legacy systems improves hygiene, efficiency, and operating costs.

  • Re-piping from galvanized steel to copper or PEX-A
  • Booster pump system installations to stabilize fluctuating high-rise pressure
  • Sensor-operated faucet retrofits for touch-free hygiene
  • Cross-connection control upgrades with reduced pressure zone (RPZ) assemblies

Water Heater and Boiler Services

Plentiful hot water is critical for healthcare sterilization, hospitality laundry, and industrial cleaning.

  • High-efficiency condensing boiler installations
  • Plate heat exchanger maintenance and descaling
  • Commercial water heater anode rod replacement programs
  • Combustion analysis and flue gas optimization

Backflow Prevention and Testing

State and municipal codes mandate annual verification of devices protecting potable water supplies.

  • Gauge-calibrated testing compliant with Ohio EPA requirements
  • Comprehensive documentation for city record submission
  • Remediation of failed devices with minimal downstream disruption

Grease Trap Installation and Maintenance

Cleveland’s food-service sector must adhere to stringent wastewater ordinances.

  • Sizing calculations to meet peak kitchen volumes
  • Interceptor placement to facilitate routine pump-outs
  • Bioremediation dosing systems that break down fats, oils, and grease (FOG)
  • Compliance reporting to municipal utilities

Industries Served Across Cleveland

HEP’s diversified expertise enables the team to service an array of commercial verticals.

Healthcare and Medical Campuses

  • Medical gas piping certified to NFPA 99 standards
  • Sterilizer and autoclave drainage systems with acid-resistant materials
  • Redundant hot water loops for uninterrupted patient care

Food Service and Hospitality

  • High-capacity dish machine supply and drain connections
  • Point-of-use water filtration for culinary excellence
  • Temperature-balanced shower valves in hospitality suites

Industrial and Manufacturing Plants

  • Process piping for cooling towers, rinsing stations, and chemical feeds
  • Heavy-duty floor drains with load-rated grates
  • Eyewash and safety shower systems in compliance with ANSI Z358.1

Education and Institutional Buildings

  • Water bottle filling stations promoting sustainability
  • Scald-protected lavatory faucets in student restrooms
  • High-capacity restroom cores for arenas and auditoriums

Retail and Mixed-Use Developments

  • Tenant-specific stub-outs for adaptable fit-outs
  • Centralized water metering for accurate utility billing
  • Occupancy-based water management to reduce off-hour consumption

High-Rise Residential and Multi-Family

  • Vertical stack replacements mitigating cross-contamination
  • Roof-mounted booster pumps for upper floors
  • Leak detection sensors integrated with building automation systems

Cutting-Edge Techniques and Technology

HEP invests in advanced tools that expedite troubleshooting, minimize invasiveness, and verify performance.

Hydro Jetting for Stubborn Blockages

Water propelled at up to 4,000 PSI scours grease, sludge, and mineral deposits from drain and sewer lines. Unlike traditional cable rodding, hydro jetting restores pipe diameter to near-original conditions, prolonging service intervals.

Trenchless Pipe Repair and Replacement

Cleveland’s dense urban core makes open trench excavation disruptive. HEP employs pipe bursting and cured-in-place pipe (CIPP) lining to rehabilitate failing infrastructure beneath sidewalks, parking lots, and landscaped courtyards with minimal surface disruption.

Video Pipe Inspection and Digital Reporting

High-resolution cameras traverse pipe runs, transmitting real-time footage to surface monitors. Each inspection includes:

  • Footage captured with distance count overlay
  • Annotated defect logs (offset joints, cracks, root ingress)
  • Shareable cloud-based reports for facility records

Smart Water Management Systems

IoT-enabled sensors monitor flow rates, temperature, and pressure fluctuations. Alerts integrate with building management systems (BMS) to trigger preventive actions before water escapes, protecting valuable equipment and inventory.

Code Compliance and Safety Commitment

Understanding Cleveland Plumbing Codes

Local codes incorporate International Plumbing Code (IPC) foundations augmented by Ohio Building Code amendments. HEP technicians remain current through continuing education, ensuring:

  • Correct pipe sizing based on fixture unit calculations
  • Adequate venting to prevent sewer gas ingress
  • Backflow protection aligned with hazard level assessments

Health Department and EPA Standards

Commercial kitchens and healthcare facilities face frequent audits. HEP documents installation parameters, material specifications, and maintenance logs that satisfy:

  • County health inspectors evaluating grease management
  • Federal EPA mandates on cross-connection control
  • OSHA guidelines for confined space and hot-work procedures

Sustainability and Water Conservation Solutions

Cleveland’s commitment to environmental stewardship impacts all building stakeholders. HEP offers data-driven conservation strategies.

Low-Flow Fixture Retrofits

Upgrading to WaterSense-certified fixtures can trim water consumption by up to 30%.

  • 0.5 GPM aerators in public restrooms
  • Dual-flush valves in high-traffic stalls
  • Waterless urinals with sealing liquids

Rainwater Harvesting Integration

Capturing roof runoff for non-potable usage reduces stormwater fees and potable water demand.

  • First flush diverters filtering debris
  • Submersible pumps delivering irrigation supply
  • Level sensors preventing overflow during heavy rainfall

Greywater Recycling Strategies

Laundry and shower discharge can be disinfected and reused for toilet flushing or landscaping.

  • Physical and biological filtration stages
  • Ultraviolet sterilization for pathogen reduction
  • Automatic diverter valves during maintenance cycles

The HEP Process: From Initial Assessment to Final Sign-Off

Site Evaluation and Load Analysis

Technicians measure static and residual pressures, analyze water quality, and evaluate fixture counts. Advanced software models distribution pathways, ensuring proper pipe sizing from risers to end fixtures.

Collaborative Design-Build Approach

By uniting design and construction under one umbrella, HEP shortens project timelines and tightens budget control.

  • Early clash detection reduces rework
  • Value engineering identifies cost-effective alternatives without compromising performance
  • Mock-ups validate ergonomics and accessibility

Transparent Project Management

Milestones, submittals, and inspection dates are tracked using cloud-based scheduling tools accessible to stakeholders. Daily field reports capture:

  • Progress photographs
  • Material deliveries and custom fabrication status
  • Safety compliance checks

Post-Project Support and Documentation

Upon completion, clients receive a comprehensive turnover package.

  • As-built drawings reflecting field modifications
  • Warranty certificates and recommended maintenance intervals
  • Training sessions for building engineers on system operation

Common Commercial Plumbing Challenges in Cleveland

Freeze-Thaw Cycles and Pipe Integrity

Sub-zero winters cause water expansion that splits pipes and weakens joints. HEP’s insulation and heat tracing solutions safeguard exposed lines, especially in parking garages and rooftop mechanical rooms.

Aging Infrastructure in Historic Buildings

Cast iron stacks and lead service lines still exist in heritage structures. HEP executes phased re-piping plans to minimize occupant disturbance while upgrading materials to copper or PVC-DWV.

Hard Water Scale Build-Up

High dissolved mineral content in regional aquifers precipitates calcium carbonate on heat exchangers and steam boilers. Scheduled descaling and water softening installations preserve energy efficiency and extend equipment life.

Grease and Organic Accumulation in Drain Lines

Restaurants and food manufacturing facilities contend with FOG build-up, leading to slow drains and foul odors. HEP provides enzymatic additives, regular jetting intervals, and grease interceptor audits to prevent sewer surcharge fees.

Why Facility Managers Trust HEP

Licensed, Bonded, and Insured Technicians

Every plumber carries Ohio state licensing, ensuring adherence to industry standards and local regulations.

Focus on Minimal Downtime

Pre-fabrication of pipe assemblies, off-site spool pieces, and coordinated utility shutdowns shave precious hours off critical path timelines, keeping tenants and processes operational.

Detailed Reporting and Documentation

Digital records offer transparency and simplify compliance audits, future remodels, and preventive maintenance scheduling.

Advanced Training and Certifications

Technicians hold specialized credentials, including:

  • Medical gas brazing certification
  • ASSE backflow prevention tester licenses
  • Confined space entry permits

Strong Local Supplier Network

Established relationships with Cleveland-area wholesalers facilitate quick procurement of commercial-grade fixtures, valves, and specialty fittings, reducing lead times and ensuring consistent quality.

Case Study: Transforming an Aging Downtown Office Tower

A 20-story office tower near Public Square faced chronic water pressure fluctuations and frequent restroom backups. HEP initiated a three-phase modernization plan:

  • Phase 1: Installed new pressure-reducing valves (PRVs) and booster pumps, balancing distribution across vertical zones.
  • Phase 2: Deployed CIPP lining for corroded 4-inch drainage stacks, eliminating the need to demolish tenant finishes.
  • Phase 3: Converted 200 fixtures to sensor-activated faucets and flush valves, cutting annual water consumption by an estimated 1.8 million gallons.

Throughout the 11-month project, tenant operations remained uninterrupted thanks to after-hours tie-ins and a robust communication protocol that alerted property managers of daily activities.

Enhancing Operational Resilience Through Proactive Plumbing Management

Reliable commercial plumbing underpins occupant wellness, regulatory compliance, and business continuity. HEP’s Cleveland-based team aligns strategic design, precision installation, and data-driven maintenance to deliver plumbing systems that outperform industry benchmarks. By leveraging modern technology, rigorous safety protocols, and an unwavering commitment to quality, HEP protects the investments and reputations of commercial property stakeholders across the metropolitan area.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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