Commercial Plumbing

HEPCommercial Plumbing

Commercial Plumbing | Plumbing | Newcomb

At HEP's Plumbing, we understand that your business relies on reliable, efficient plumbing systems. With years of experience serving Newcomb’s commercial community, our team is committed to delivering tailored solutions that meet your specific operational needs. Whether it’s routine maintenance, emergency repairs, or system upgrades, we ensure minimal downtime and maximum satisfaction through proactive and responsive service.

Our skilled professionals combine technical expertise with state-of-the-art equipment to tackle even the most complex plumbing challenges. We take pride in building lasting relationships with our clients, earning trust through clear communication and accountability. Let us help keep your business flowing smoothly with service that’s as dependable as it is innovative.

What our customers say

Aaron & Shawn came out to locate and mark the septic tank and drain field at a house I'm trying to purchase. They were on time, professional and courteous! There was not much evidence leading to where the septic would be but they had the experience and tools to get the job done right then and there. I'm very happy with the service and look forward to hiring HEP again and would recommend them to friends and family.
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Zark
The plumber, Reuben, was very efficient and knowledgeable!
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Cheri B.
I had called other plumbers to come give me a quote on adding water to my barn. Times were agreed upon. No one came. Did that 3 times and then I called HEP. Within hours, I had someone at my door and ready to help. That’s why they have such high scores. No one else is even close!
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John M.
Todd Farner did a job for my mother in law last week and I want to express how professional and nice he was. We’ve had bad experiences with other local plumbing companies and he exceeded our expectations. I will definitely recommend HEP to my friends and family.
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Casey W.
Excellent and knowledgeable service guys. Dakota and Daniel and the whole plumbing crew...KUDUS!!
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Shersky P.
Rueben and Mark did an excellent job. Will request Mark and Rueben in the future to be my service plumber now on.
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Kiley B.
HEP is hands-down the top choice for any plumbing work in Knoxville, TN. We've had them to the house a number of times over the past year and each and every time has been a pleasant, productive and affordable experience. We've also worked with a few of the other plumbing companies in town such as Hers & His Plumbing and Roto-Rooter, and nobody comes close to the quality, professionalism and affordability of HEP. Special kudos to their technician Justin who just completed a job a few minutes ago. We've also received excellent care from the technicians that have been out, but Justin takes the cake as the best yet.
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Bill G.
Amanda was great. On time and very knowledgeable. Will call again for our plumbing needs.
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Kariann W.
I had an excellent experience with Josh Simms and HEP. Josh was punctual, professional, and extremely knowledgeable. He completed the job exactly as requested, with great attention to detail and quality workmanship. The entire process was smooth and hassle-free. I highly recommend Josh and the team at HEP for anyone in need of reliable and expert plumbing services. I will definitely be using them again in the future!
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Matt W.
Brett Nicely was such an amazing help with all things plumbing. HEP is very lucky to have him as a tech for their company. He is very knowledgeable with his profession, he was so kind and polite. We will be using HEP for all our plumbing needs and asking for Brett anytime we need HEP!
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Kelly M.

Commercial Plumbing Excellence in Newcomb

HEP company delivers a full spectrum of commercial plumbing solutions tailored specifically for businesses, institutions, and industrial operators throughout Newcomb. From bustling retail strips near Portarlington Road to rapidly expanding industrial estates on the Bellarine Highway, the demand for robust plumbing infrastructure in this coastal suburb has never been higher. HEP responds with technical precision, strict compliance, and a genuine understanding of local site conditions unique to Newcomb’s environment.

The Importance of Reliable Commercial Plumbing

In a commercial setting, plumbing failures can interrupt productivity, endanger health, and undermine regulatory compliance. A blocked sewer line in a café, a leaking fire-service main in a warehouse, or low water pressure in a healthcare facility all translate into downtime and reputational risk. HEP’s proactive approach mitigates those threats by combining preventive maintenance, rapid emergency response, and advanced diagnostics.

Unique Challenges of Newcomb Commercial Properties

Newcomb’s location on the Bellarine Peninsula introduces particular challenges:

  • High groundwater tables increase the likelihood of infiltration into sewer systems.
  • Coastal winds carry fine sand and salt, accelerating pipe corrosion and blocking stormwater systems.
  • Older buildings around Wilsons Road often conceal legacy galvanised pipework not compatible with current standards.
  • Rapid infill development demands careful hydraulic balancing to prevent backflow and pressure drops.

HEP anticipates these variables in every design, installation, and service call, ensuring commercial plumbing assets operate reliably despite Newcomb’s coastal influences.

HEP Company: Specialists in Commercial Plumbing

With specialist teams dedicated exclusively to commercial projects, HEP employs licensed plumbers, gasfitters, and drainage technicians who understand the scale and complexity of business plumbing systems. Each crew member is equipped to work within live operational environments, applying best-practice methodologies that keep tenants trading and staff working safely.

Core Competencies

  • Large-diameter pipe installation and fusion welding
  • Vacuum excavation for risk-free trenching around existing utilities
  • Hydraulic system balancing for multi-storey buildings
  • Trade waste design compliant with local water authority requirements
  • Comprehensive hot water plant rooms, including solar pre-heat and heat-pump integration

Certifications and Compliance

HEP plumbers hold all relevant Victorian plumbing licences, backflow prevention accreditation, confined space entry certification, and up-to-date OHS construction induction cards. Internal auditing frameworks align with ISO 9001 (Quality), ISO 14001 (Environment), and ISO 45001 (Safety) standards, ensuring Newcomb businesses receive services sanctioned by rigorous third-party oversight.

Comprehensive Service Range for Newcomb Businesses

HEP’s service catalogue covers the entire lifecycle of commercial plumbing assets, from concept design to retirement and replacement.

Design and Installation

Whether it’s a greenfield supermarket on Settlement Road or an extension of an existing manufacturing plant, HEP’s design team uses hydraulic modelling and Building Information Modelling (BIM) to generate coordination drawings that eliminate clashes and reduce rework. Materials are specified for longevity in coastal environments, with UPVC, HDPE, and copper/NB copper-nickel alloys routinely selected for their corrosion resistance.

Preventive Maintenance Programs

Scheduled maintenance forms the backbone of commercial plumbing reliability in Newcomb. Programs are customised to site conditions and may include:

  • Quarterly grease trap pump-outs and inspections
  • Annual thermostatic mixing valve (TMV) calibration
  • Semi-annual roof drainage cleans prior to seasonal rainfall spikes
  • Monthly plant-room walk-arounds for leak detection and pressure testing

Digital service logs allow facility managers to track asset performance and demonstrate compliance during audits.

Emergency Response Capabilities

Unexpected plumbing incidents can halt operations or pose a safety risk. HEP maintains rapid-deployment crews strategically positioned to reach any Newcomb precinct quickly. Fully stocked service vehicles carry:

  • High-pressure water jetters
  • Portable pumps for flood mitigation
  • Pipe freezing equipment for live repairs without system shutdowns
  • Emergency gas-leak detection devices

Upgrades and Retrofits

When existing infrastructure no longer meets demand, HEP upgrades systems in-situ, often while the business remains operational. Popular retrofit projects in Newcomb include:

  • Replacing galvanized lines with PEX or copper to eradicate rust contamination
  • Installing variable speed pump sets for more consistent water pressure across multi-level buildings
  • Converting electric storage hot water units to high-efficiency continuous-flow gas or heat-pump systems

Backflow Prevention and Testing

Local water authorities mandate annual testing of backflow devices in commercial facilities. HEP’s accredited testers handle:

  • Reduced pressure zone (RPZ) valves
  • Double check valve assemblies (DCVAs)
  • Pressure vacuum breakers (PVBs)

Each test produces an electronic certificate lodged directly with the relevant authority, keeping Newcomb businesses fully compliant without administrative delays.

Grease Trap Management

Newcomb’s thriving café and restaurant scene produces significant volumes of kitchen effluent. HEP engineers trade-waste solutions that:

  • Size grease arrestors correctly for peak flow periods
  • Incorporate sampling points for easy monitoring
  • Utilise odour-control lids and activated carbon vent filters

Stormwater & Roof Drainage Solutions

Heavy coastal downpours can overwhelm conventional stormwater systems, especially when sand and leaf litter accumulate in gutters. HEP combats this with:

  • Wide-bore siphonic downpipe systems for rapid roof drainage
  • Inline drainage pits fitted with baskets that capture debris before it reaches mains
  • Retention and detention tanks integrated with smart controls to regulate discharge during storm events

Gas Fitting & Appliance Hook-Ups

From commercial ovens in hospitality venues to high-intensity burners in industrial processes, HEP’s gasfitting division designs and commissions gas systems that meet AS/NZS 5601 standards. Services include:

  • Calculation of minimum and maximum inlet pressures
  • Installation of cross-bonding for electrical safety
  • Periodic leak surveys using calibrated combustible-gas detectors

Industry Sectors Served in Newcomb

HEP’s versatility allows it to cater to diverse industry verticals across Newcomb, each with unique regulatory and operational requirements.

Retail and Shopping Centres

Shopping precincts depend on reliable amenities for tenants and patrons. HEP supplies:

  • Leak-free tenant service risers
  • Roof capture systems preventing water ingress into retail floor space
  • After-hours service scheduling to avoid disrupting trading times

Hospitality Venues

Pubs, clubs, and restaurants rely on uninterrupted kitchen operations. HEP installs:

  • High-temperature, chemical-resistant drainage for commercial dishwashers
  • Continuous-flow hot water banks sized for peak dining periods
  • Water filtration units protecting espresso machines from scale build-up

Healthcare and Aged Care

Compliance with infection-control guidelines is paramount. HEP provides:

  • TMVs ensuring stable 45 °C outlet temperatures to prevent scalding
  • Redundant hot water ring mains to maintain microbiological control
  • Colour-coded pipework aiding quick identification in critical areas

Education Campuses

Schools and vocational facilities in Newcomb need plumbing that withstands high usage. HEP delivers:

  • Vandal-resistant fixtures
  • Water-saving sensor taps
  • Automated irrigation systems for sports fields

Industrial Facilities

Manufacturers and warehouses face harsher operational environments. HEP designs:

  • Chemical-resistant drainage channels
  • Compressed air lines and vacuum systems
  • Fire service booster assemblies compliant with AS 2419.1

High-Rise and Mixed-Use Developments

As Newcomb’s skyline evolves, multi-storey buildings require complex hydraulic services. HEP’s high-rise team handles:

  • Pressure reducing valves (PRVs) to zone water supply
  • Fire sprinkler risers and hydrant systems
  • Basement dewatering pumps with SMS alarm capabilities

Sustainable Plumbing Practices in Newcomb

Sustainability is no longer optional; it’s integral to development approvals and NABERS ratings. HEP’s environmentally conscious methods drive water and energy efficiency across Newcomb’s commercial sector.

Water Conservation Strategies

  • Dual-flush toilets with 4.5/3 L ratings
  • Sensor-activated taps limiting flow to 1.9 L/min
  • Waterless urinals using biological blocks for odour control

Energy-Efficient Hot Water Systems

  • Heat-pump arrays harnessing ambient air temperature
  • Solar thermal collectors pre-heating supply to reduce gas consumption
  • High-density insulation on all hot water pipework and storage vessels

Recycled Water Integration

Where council permits, HEP installs purple-pipe networks distributing treated greywater for toilet flushing, irrigation, and cooling tower make-up. UV sterilisation and automated monitoring guarantee safety and performance.

Green Building Compliance

Projects targeting Green Star accreditation benefit from HEP’s experience preparing documentation for:

  • Life cycle impact assessments of pipe materials
  • Commissioning plans verifying design intent
  • Indoor environment quality (IEQ) water quality testing

The HEP Commercial Plumbing Process

Consistency in delivery stems from a transparent, repeatable process designed to minimise risk and maximise value for Newcomb clients.

Site Assessment and Consultation

  • Detailed analysis of existing infrastructure
  • Flow and load calculations for future demand
  • Identification of regulatory obligations and permit requirements

Detailed Scope and Scheduling

HEP’s project managers collaborate with builders, architects, and facility supervisors to develop:

  • Gantt charts mapping critical path milestones
  • Staged work packages that synchronize with other trades
  • Contingency plans for unanticipated site conditions

Safety Protocols

Safety underpins every on-site task. Implementation includes:

  • Job Safety & Environmental Analysis (JSEA) before each shift
  • Real-time reporting via mobile safety platforms
  • Regular toolbox meetings focusing on site-specific hazards

Quality Assurance

Every joint, valve, and fixture is tested against benchmark criteria:

  • Pressure testing above operational levels to confirm integrity
  • Thermal imaging of hot water lines to locate insulation gaps
  • CCTV inspection of below-ground drainage before backfilling

Advanced Technology and Equipment

HEP continually invests in cutting-edge equipment, reducing downtime and enhancing diagnostic accuracy.

Hydro-Jetting and CCTV Drain Inspections

For stubborn blockages, 5,000 psi hydro-jetters combine with CCTV crawler cameras. Technicians pinpoint obstructions and record footage for asset registers. Tree root intrusion, pipe collapse, or fat build-up is identified quickly, enabling targeted repairs rather than wholesale excavations.

Building Information Modelling (BIM)

BIM provides three-dimensional coordination that detects clashes among plumbing, electrical, and HVAC services prior to installation. This proactive approach:

  • Minimises site rework
  • Enhances cost predictability
  • Creates a lasting digital twin for future renovations

Digital Service Records

Technicians carry rugged tablets, updating service logs in real time. Facility managers access:

  • Past maintenance schedules
  • Asset condition reports
  • Compliance certificates ready for audits

Legal and Regulatory Alignment in Newcomb

Staying abreast of legislative requirements safeguards businesses from fines, shutdowns, and reputational damage. HEP’s compliance division monitors every update to ensure all works remain lawful and certified.

Victorian Plumbing Codes and Standards

All installations comply with the Plumbing Regulations 2018, NCC Volume Three, and AS/NZS 3500 series. Where grey areas exist, HEP consults directly with the Victorian Building Authority for determinations, protecting the client’s legal position.

Trade Waste Agreements

Commercial kitchens, car washes, and manufacturing plants in Newcomb must obtain trade waste consents from Barwon Water. HEP assists by:

  • Compiling hydraulic schematics for submission
  • Liaising with authority inspectors during commissioning
  • Maintaining service logs as proof of ongoing compliance

Occupational Health and Safety

Aside from internal OHSAS auditing, HEP aligns with WorkSafe Victoria guidelines for:

  • Confined space entry within tanks and pits
  • Hot work permitting around flammable substances
  • Elevated work platform (EWP) operations above 11 m

Advantages of Partnering with HEP in Newcomb

Local Knowledge

Being deeply involved in the Newcomb community, HEP understands local council bylaws, traffic conditions, and utility locations. This familiarity streamlines permit acquisition and project scheduling.

Dedicated Project Management

HEP assigns a single point of contact per project. That project manager coordinates procurement, scheduling, and stakeholder communication, ensuring clarity and accountability from planning through sign-off.

Minimal Disruption Techniques

Businesses in operation cannot afford lengthy outages. HEP utilises:

  • After-hours or staged works
  • Pipe freezing to isolate sections without draining entire systems
  • Prefabrication off-site for faster on-site installation

Common Plumbing Issues in Newcomb Commercial Settings

Blocked Drains from Sand and Coastal Debris

Newcomb’s proximity to beaches means sand often washes into stormwater lines. Over time, sediment reduces flow capacity, leading to localised flooding. Regular CCTV inspections and jetting keep systems clear.

Corrosion from Salty Air

Salt-laden winds accelerate corrosion on exposed copper and mild-steel pipework, particularly on rooftops. HEP recommends protective coatings, alternative materials such as cupronickel, and scheduled inspections.

Seasonal Stormwater Surges

Heavy winter downpours test the limits of undersized gutters installed decades ago. HEP retrofits wider capacity box gutters, leaf guards, and rainheads to improve flow dynamics.

Aging Infrastructure in Established Precincts

Commercial strips dating to the 1960s contain legacy waste pipes prone to root ingress. HEP offers trenchless relining, preserving landscaping and car parks while renewing pipe integrity for decades.

Preventive Tips for Newcomb Facility Managers

  • Inspect backflow devices monthly for visible leaks or corrosion.
  • Schedule roof gutter cleaning at the start of autumn and just before winter.
  • Record water meter readings weekly; sudden spikes may indicate hidden leaks.
  • Maintain clear access around fire service boosters and hydrants.
  • Fit strainers on floor drains in commercial kitchens to capture solids.
  • Label isolation valves clearly to expedite shutdowns during emergencies.
  • Test emergency eye-wash units quarterly to confirm adequate flow and temperature.

By applying these simple practices and partnering with a specialist like HEP, Newcomb businesses can protect assets, uphold compliance, and ensure day-to-day operations proceed without plumbing-related disruptions.

Areas We Serve

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