Water Purification

HEPWater Purification

Water Purification | Plumbing | Hillsboro

HEP's Plumbing brings a refreshing approach to water purification in Hillsboro, combining decades of expertise with the latest technology. Our team is dedicated to ensuring your home or business receives crystal-clear, safe water through meticulous quality control and innovative purification systems. We take pride in our commitment to both environmental sustainability and customer satisfaction, offering solutions that not only meet your needs but exceed expectations.

Experience the peace of mind that comes from knowing your water is in the hands of passionate professionals. Whether you're looking for routine maintenance, emergency solutions, or a complete system upgrade, HEP's Plumbing delivers reliable and efficient service tailored to the unique demands of Hillsboro communities. Join countless satisfied customers who have made us their trusted partner in securing superior water quality every day.

What our customers say

Chase Rost was so wonderful. A real gentleman. Very polite and professional and now we have hot water. I would highly recommend you ask for him. I would certainly want him back on any plumbing issue.
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Candise V.
The technicians (Tyler and Zak) were friendly and professional and installed a new water heater in less time than I expected. Will call HEP again if needed.
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Jason B.
After looking around for someone to install my water heater I contacted HEP. Joseph Turner was who I was put in contact with and he was extremely polite and friendly and was able to answer all questions I had about the job. He went out of this way to ensure i was scheduled as soon as possible due to the water heater being out!! I haven’t seen service this exceptional in some time!! Thank you Joseph and thank you HEP!
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Austin D.
STOP OVERTHINKING AND LET HEP TAKE CARE OF IT! Awesome experience from the first call until the HEP van left the driveway. I called late in the evening and they took my info and tried to get a tech out that night. Unfortunately that did not work (I expected as much), but they had one come out the next morning. Corey did an excellent job answering my questions about the old versus new water heater, relocating it, replacing the old pvc with proper pex and copper, and more. He put together some estimates on the spot and was crucial in helping me decide what would work within my budget and future plans for the house. We scheduled the installation for the next morning, but in about an hour I got a call that a tech was available the same night. Sure enough, Fernando rolled up with a brand new water heater. About 2.5-3hrs later, he had the old busted unit out and a fresh new up to code unit installed exactly how I wanted it. So, a project I thought would take a few days ended up getting resolved in one day. I can't explain how relieving this was while this work blocked ongoing renovations. The whole HEP crew, including Corey and Fernando are LIFESAVERS! I will absolutely use HEP in the future. Thanks again!
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S
I’m so please with the work HEP did on my water heater. They were Professional, Fast, Easy and Affordable.
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Jennifer
Within 1 hour of contacting HEP, Preston arrived, checked, and then confirmed the great news that we needed a new water heater 🤦‍♀️ He went over everything with us, including the Contract. He placed order for a new water heater and explained that it would be delivered and installed in less than 24 hrs by the installation crew. As promised, by 9am this morning, Cody and Dalton arrived and the work began. By 11:30am, the old heater was removed, the new heater installed, they cleaned up and removed all signs of their presence except for a new and functioning water heater. All 3 guys were very personable and exhibited proper training and knowledge of their tasks. We've relied on HEP in the past and would gladly recommend them to anyone in need of their services. Noone Wants repairs to be on their agenda, but it's great to know that with one phone call, HEP is on the way!!😊
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D
The technicians who worked on my tankless water heater and installed my water filtration system were absolutely awesome. Thanks to Justin Hodge, Charles Clark, Billy Burns and Jacob Edwards. Great job. Well done.
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Jackie W.
Logan Dye came and helped me fix my water heater, he was friendly and fixed me up quick. Highly recommend
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Yamcha65
We had an issue with our glass shower door. We called HEP and we were placed on their schedule the same day. Our technician, Fernando, was very professional and courteous. He assessed the problem and was able to fix our issue. The field manager, Terry, showed up during the service call. We asked about a few other issues and they suggested some important upgrades/ repairs to our water heater, water system and a toilet. These upgrade and repairs were fully explained to us and their price for the job was acceptable and has been scheduled. We are very pleased with HEP so far and are planning to use them again in the future.
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Chris W.
Ernest came out for a quote on our water filtration system. Highly recommend
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Nicolas S.

Understanding Hillsboro’s Unique Water Challenges

Hillsboro residents enjoy the lush landscapes of the Tualatin Valley, yet the region’s underlying geology and expanding infrastructure introduce specific water quality concerns. Groundwater wells tap basaltic aquifers rich in dissolved minerals, while surface-water intakes can pick up agricultural runoff, seasonal algae blooms, and trace industrial by-products. Add aging plumbing lines in older neighborhoods, and the result is a complex mixture that reaches household taps.

The Environmental Protection Agency (EPA) and local utility tests routinely keep carcinogenic contaminants below maximum contamination levels, but merely meeting safety thresholds does not necessarily equal great-tasting, appliance-friendly water. Scaling, metallic odors, chlorine flavors, and disinfection by-products remain common complaints across Hillsboro zip codes 97123, 97124, and 97129.

HEP’s plumbing water purification service addresses these regional variables through tailored system design, careful installation, and long-term maintenance strategies that integrate seamlessly with existing residential or commercial plumbing.

Why Plumbing-Integrated Water Purification Matters in Hillsboro

Typical pour-pitcher filters or refrigerator cartridges have limited capacity, handle only a narrow contaminant range, and rarely solve hard-water scaling. In contrast, plumbing-integrated purification installed by HEP:

  • Treats every faucet, shower head, and appliance line simultaneously
  • Protects water heaters, dishwashers, and laundry equipment from mineral deposits
  • Reduces plastic waste versus point-of-use pitcher filters
  • Minimizes taste, odor, and staining complaints from household members or visitors
  • Raises overall property value by demonstrating proactive water stewardship

The HEP Approach to Complete Water Purification

HEP deploys a multi-stage methodology that starts with rigorous source analysis and ends with turnkey system commissioning. Each phase is delivered by licensed plumbing technicians who specialize in water chemistry and Oregon plumbing code compliance.

1. Detailed Water Analysis and Profile Creation

HEP’s technicians collect samples at the main incoming service line and at select interior fixtures, testing for:

  • Total dissolved solids (TDS)
  • pH and alkalinity balance
  • Hardness measured in grains per gallon
  • Chlorine residuals or chloramine levels
  • Volatile organic compounds (VOCs)
  • Heavy metals such as lead, copper, and arsenic
  • Microbiological indicators like coliforms and E. coli

Laboratory instrumentation includes inductively coupled plasma mass spectrometry (ICP-MS) for metal detection down to parts-per-trillion, high-performance liquid chromatography (HPLC) for synthetic organic compounds, and colorimetric kits for on-site chlorine and hardness results. This granular data informs the exact purification train recommended for each customer.

2. System Design Tailored to Hillsboro Conditions

No two homes share identical plumbing layouts or service pressures. After water profiling, HEP engineers design a solution that might employ:

  • Catalytic carbon beds to strip chlorine, chloramine, and disinfection by-products
  • High-capacity ion exchange softeners for hardness exceeding 3 gpg
  • Sediment pre-filters (5 µm to 20 µm) targeting river silt or rust crumble from galvanized pipes
  • Reverse osmosis (RO) membranes for lead, arsenic, fluoride, and nitrate reduction
  • Ultraviolet (UV-C) sterilizers as a non-chemical safeguard against microorganisms
  • Post-conditioning calcite filters to stabilize final pH and add beneficial calcium

HEP’s software models calculate service flow rates, media exhaustion timelines, and backwash volumes to ensure longevity without excessive water waste—critical during Oregon’s periodic drought advisories.

3. Professional Installation and Plumbing Integration

Proper installation transcends attaching filters under a sink. HEP technicians:

  • Size and sweat copper manifolds or configure PEX loops depending on the existing supply routes
  • Incorporate bypass valves for hassle-free servicing
  • Install pressure-reducing valves when static pressure exceeds 80 psi to protect downstream membranes
  • Program electronic softener controls, regenerant dosing, and RO flush cycles
  • Verify cross-connection control devices to meet Oregon Administrative Rule (OAR) 333-061

The crew’s plumbing discipline prevents pinhole leaks, eliminates vibration noise, and preserves aesthetic finishes in visible utility areas.

4. Commissioning, Validation, and Education

Upon startup, HEP measures purified water to confirm achievement of target specifications. Customers receive a binder detailing:

  • Final water chemistry results
  • Media replacement schedules
  • Sanitization procedures
  • Warranty coverage parameters
  • Contact-free diagnostic techniques for minor troubleshooting

Homeowners and facilities managers learn how to read system indicators, reset alarms after cartridge changes, and log performance in a provided digital portal.

Common Contaminants Addressed by HEP in Hillsboro

The following list highlights impurities frequently targeted during local purification projects:

  • Calcium and magnesium scaling minerals
  • Iron and manganese stains that discolor sinks and tubs
  • Trihalomethanes (THMs) arising from chlorine disinfection reactions
  • Agricultural nitrates from upstream farming activity
  • Lead leached from pre-1986 service lines or household fixtures
  • Sodium hypochlorite taste from municipal chlorination
  • Microcystin toxins linked to seasonal algae blooms in surface reservoirs

Each contaminant demands a specialized removal technology; HEP’s multi-stage solutions address them simultaneously without sacrificing flow pressure at showers or outdoor spigots.

Signs Your Hillsboro Property May Need Water Purification

Unresolved water issues often manifest in subtle ways. HEP encourages property owners to watch for the following indicators:

  • White crust on faucets and glassware
  • Rapid foul-smelling slime buildup inside toilet tanks
  • Clogged shower heads due to mineral particulate
  • Faded laundry colors or scratchy fabric texture
  • Bitter or metallic aftertaste when brewing coffee or tea
  • Unexplained hot-water heater failures or shortened appliance lifespan
  • Nursery growers noticing leaf spotting when misting plants

By addressing root causes rather than surface symptoms, HEP’s purification framework reduces ongoing maintenance costs and extends equipment life cycles.

Types of Water Purification Systems Installed by HEP

Whole-Home Carbon Filtration

Catalytic granular activated carbon (GAC) filters capture chlorinated compounds, certain pesticides, and foul odors. Unlike carbon blocks found in compact pitchers, whole-home GAC vessels contain 1–3 cubic feet of media, supporting service flows up to 15 gallons per minute. Automatic backwashing keeps channels open, prolonging adsorption efficiency for three to five years before media replacement.

Salt-Based Ion Exchange Softeners

Hardness above 7 gpg is routine in deep wells around Jackson School Road and Brookwood Parkway. HEP specifies metered-demand water softeners loaded with NSF-certified resin. Brine regeneration uses optimized sodium chloride or potassium chloride pellets, minimizing discharge to municipal sewers or septic systems.

Reverse Osmosis (RO) Purification

For residents close to industrial zones or farmland, RO membranes provide a final barrier against dissolved solids, fluoride, nitrate, and trace pharmaceuticals. HEP’s plumbing integration includes a dedicated storage tank, automatic shutoff valves, and remineralization cartridges ensuring neutral pH and balanced electrolytes at the tap.

Ultraviolet (UV) Disinfection

Well owners who rely on groundwater are susceptible to bacterial intrusion after heavy rains. A stainless-steel UV reactor, installed post-filtration, delivers 40 mJ/cm² of germicidal energy—enough to inactivate 99.99 % of pathogens without adding chemicals. Lamp intensity monitors signal replacement cycles, typically every 12 months.

Combination Multi-Pass Systems

Large estates and commercial campuses often require layered treatment. HEP engineers frequently pair sediment filtration, water softening, carbon adsorption, RO polishing, and UV sterilization into a single skid or inter-connected bed arrangement, all supervised by a central PLC controller with Wi-Fi diagnostics.

Plumbing Codes and Compliance in Hillsboro

Oregon enforces stringent water quality and plumbing standards, including:

  • OAR 918-770 for material approvals
  • International Plumbing Code (IPC) adoption with Oregon amendments
  • Backflow prevention mandates per OAR 333-061-0070

HEP’s licensed plumbers pull permits when required, schedule municipal inspections, and provide As-Built drawings showing equipment location, pipe materials, and flow direction—all archived for future reference during property transfer or refinancing.

Environmental Benefits of Professionally Purified Water

Hillsboro’s commitment to sustainability aligns with the eco-friendly advantages of HEP’s purification work:

  • Reduction in single-use plastic bottles and filter cartridges
  • Lower energy consumption for water heaters free of insulating scale deposits
  • Decreased detergent and soap demand due to softened water’s improved lathering capacity
  • Minimal chemical use in UV and RO processes compared with chlorine shock treatments

Water Efficiency Features Integrated by HEP

  • Smart regeneration softeners adapting to real-time usage
  • Permeate pumps on RO systems, boosting output with 50 % less waste water
  • Low-flush pre-filter backwash cycles coordinated with peak off-hours
  • Leak detection sensors shutting down supply if abnormal flow rates occur

Maintenance: Keeping Purification Systems Performing

Long-term efficiency hinges on adherence to maintenance calendars. HEP provides subscription-based service plans, but owners can also follow internal guidelines:

  • Change sediment pre-filters every 3–6 months depending on inlet turbidity
  • Test softener brine concentration quarterly and top up salt pellets when levels drop under 30 % full
  • Sanitize RO storage tanks annually to prevent biofilm formation
  • Replace UV lamps at manufacturer-specified operating hours despite glowing appearance
  • Perform hardness, chlorine, and TDS spot checks twice yearly using at-home test strips supplied in HEP’s starter kit

Regional Water Purification Trends Influencing HEP’s Solutions

Population growth in the Silicon Forest corridor elevates water demand. New multi-family developments integrate central purification to satisfy tenant expectations for high-quality drinking water right at the tap. Meanwhile, semiconductor fabrication facilities and food-processing plants require ultra-pure process water; this industrial trend trickles down into heightened awareness of domestic water quality.

HEP tracks these patterns, continuously updating media blends and control algorithms to reflect emerging contaminants. For example, per- and polyfluoroalkyl substances (PFAS) recently gained attention in Oregon. HEP now offers extended-contact carbon modules and anion exchange resins proven to cut PFAS concentrations below the state advisory level of 10 ppt.

Addressing Hard Water in Hillsboro’s Varied Neighborhoods

Not all hardness values are equal; basaltic aquifer draw points in South Hillsboro often hit 9–12 gpg, whereas municipal supplies blended with Barney Reservoir surface water can average around 4–6 gpg. HEP’s on-site hardness mapping guides correct softener sizing:

  • 0–3 gpg: No softening needed but carbon filtration recommended for chlorine taste
  • 4–6 gpg: Compact 24,000-grain softener adequate for households up to three bathrooms
  • 7–10 gpg: Standard 32,000-grain softener with 10-inch x 54-inch mineral tank
  • 11+ gpg: Dual-tank “twin-alternating” system preventing downtime during regeneration cycles

Correct capacity ensures resin beds regenerate less frequently, saving salt and extending valve life while keeping effluent sodium below palatability thresholds.

Protecting Appliances and Plumbing Fixtures

Water quality directly influences the performance and lifespan of:

  • Tankless water heaters sensitive to lime scale on heat exchangers
  • Coffee makers and ice machines where mineral deposits foul heating elements
  • High-efficiency washing machines prone to residue buildup in detergent drawers
  • Steam ovens favored in gourmet kitchens, requiring nearly mineral-free input
  • Humidifiers integrated into HVAC systems, which can aerosolize impurities

By integrating purification at the main line, HEP safeguards both new and existing appliances, reducing warranty claims and unforeseen replacement costs.

Installation Process Timeline

From initial consultation to final water sampling, a standard single-family installation follows this schedule:

  1. Consultation and water test: Day 0
  2. Engineering review and equipment prep: Days 1–3
  3. Permit application (if required): Days 4–5
  4. Installation: Day 6 (4–8 hour site presence)
  5. Commissioning & customer orientation: Day 7
  6. Post-install lab verification: Day 14 (sample collected Day 7, lab turnaround 5–7 days)

Commercial or multi-system installs extend timelines based on scale and municipal inspection windows.

Integration With Smart Home Ecosystems

HEP offers Wi-Fi-enabled valve controllers and leak sensors compatible with:

  • Google Home and Amazon Alexa voice status checks
  • IFTTT recipes triggering push notifications if filter life reaches 10 % remaining
  • Home security platforms that shut off water during extended travel periods

Data logging supports water conservation initiatives and informs future filter needs, ensuring timely media replacements without over-ordering.

Health and Wellness Impacts of Purified Water

While regulatory compliance focuses on avoiding illness, many health-conscious Hillsboro residents seek water that supports overall wellness. HEP’s purification strategies:

  • Remove chlorine and chloramine, mitigating respiratory irritation during showers
  • Reduce heavy metal accumulation associated with neurological issues
  • Lower nitrate levels, a particular concern for infants and expecting mothers
  • Enhance hydration taste profile, encouraging increased water intake over sugary beverages

HEP also provides remineralization stages adding precise calcium and magnesium ratios, preserving electrolyte balance without re-introducing hardness.

Selecting Filtration Media for Pacific Northwest Conditions

Geographic factors like volcanic soil, evergreen forest debris, and moderate rainfall influence source water composition. HEP’s media selection matrix considers:

  • Coconut-shell activated carbon for superior tannin adsorption
  • Zeolite blends capable of ammonium exchange in agricultural runoff zones
  • KDF-55 granules inhibiting bacterial growth inside filters
  • Ion-specific resin targeting barium occasionally detected near basalt fractures
  • High-purity calcite sourced from Pacific Northwest quarries to match regional aquifer mineral signatures

By localizing media procurement, HEP reduces supply chain emissions and ensures predictable performance.

Ongoing Research and Development

HEP partners with Oregon State University’s College of Engineering to pilot emerging technologies such as capacitive deionization (CDI) and forward osmosis, aimed at lowering energy profiles compared with conventional RO. Pilot units installed in select Hillsboro households feed real-time data to a cloud dashboard, refining prototypes for future market rollout.

Case Study Snapshots of HEP Installations in Hillsboro

Residential Retrofit: Orenco Station Townhome

Problem: Chloramine taste and 8 gpg hardness caused dishwasher spotting.
Solution Implemented: 1.0 ft³ catalytic carbon tank plus 24k-grain softener tied into the garage plumbing manifold. RO unit with remineralization cartridge plumbed to kitchen and refrigerator.
Outcome: TDS dropped from 310 ppm to 45 ppm at RO tap; residents reported soap usage cut by half.

Light Commercial: Downtown Café Roastery

Problem: Coffee flavor inconsistency due to variable mineral content.
Solution Implemented: Blended RO system delivering 70 ppm TDS to espresso machines; UV stage protecting cold brew taps.
Outcome: Baristas achieved repeatable extraction times; equipment maintenance intervals doubled.

Agricultural: Greenhouse Irrigation Lines Near Witch Hazel

Problem: Drip emitters clogging from calcium carbonate scale, stunting plant growth.
Solution Implemented: Twin-alternating softener sized at 120k-grain capacity; anti-scalant injection upstream of RO skid feeding misting lines.
Outcome: 90 % reduction in emitter maintenance, healthier foliage, improved crop yields.

These real-world scenarios underscore HEP’s versatility across diverse Hillsboro applications.

Key Benefits of Choosing HEP for Plumbing Water Purification

  • Certified plumbing technicians with specialized water chemistry training
  • Equipment matched to Hillsboro’s geological and municipal supply nuances
  • Turnkey installation respecting existing décor and landscape features
  • Cloud-enabled monitoring options for proactive maintenance
  • Ongoing lab testing ensuring performance remains within agreed thresholds
  • Environmentally responsible media disposal and recycling programs

Long-Term Ownership Experience

An HEP-installed purification system typically operates for 10–15 years with routine media changes and component upgrades. Annual servicing preserves flow rates and water quality, eliminating major overhauls until end-of-life replacement. Property owners often recoup their investment through:

  • Lower appliance repair bills
  • Reduced bottled water purchases
  • Decreased soap and detergent consumption
  • Enhanced real-estate marketability when selling a home equipped with whole-house water treatment

Regulatory Testing and Certification

All HEP-supplied components carry certifications from:

  • NSF/ANSI Standard 42 for aesthetic effects
  • NSF/ANSI Standard 44 for cation exchange water softeners
  • NSF/ANSI Standard 53 for health effects contaminant reduction
  • NSF/ANSI Standard 58 for reverse osmosis systems
  • UL or CSA listings for electrical safety on UV reactors and control valves

Documentation is provided in the customer handover packet, satisfying lender or insurance queries regarding water treatment compliance.

Common Myths About Water Purification Debunked

  • Myth: “Softened water feels slippery because of leftover soap.”
    Truth: The absence of calcium ions allows soap molecules to rinse clean, leaving skin’s natural oils intact rather than depositing film.

  • Myth: “Reverse osmosis wastes too much water.”
    Truth: Modern permeate pumps and variable-flow restrictors cut waste ratios to as low as 1:1, significantly lower than legacy systems.

  • Myth: “UV disinfection alters water taste.”
    Truth: UV light is non-chemical and imparts no flavor; any taste changes post-installation come from upstream carbon improvements.

  • Myth: “Mineral water is always healthier than purified water.”
    Truth: Excess hardness can aggravate eczema and clog appliances; remineralization post-RO reintroduces beneficial levels without scale-forming excess.

Future-Proofing Against Emerging Contaminants

HEP installs modular systems allowing new filtration cartridges to slot into existing housings. Should Oregon adopt stricter contaminant limits—think microplastics or endocrine disruptors—homeowners can upgrade selectively rather than replacing entire assemblies.

  • Snap-in sub-micron sediment filters capture microplastics
  • Exchangeable carbon blocks infused with catalytic iron reduce pharmaceuticals
  • Anion resins targeting hexavalent chromium retrofitted into spare tank positions

By anticipating regulatory evolution, HEP protects both health and wallet.

Water Purification for Specialized Home Applications

Hillsboro’s diverse housing market includes custom builds with wine cellars, hydrotherapy spas, and koi ponds. HEP accommodates:

  • Dechlorinated fill lines for aquariums and ornamental fish habitats
  • RO water loops dedicated to steam showers and sauna generators
  • pH-balanced supply for in-house hydroponic vegetable gardens
  • Car-wash bay hookups delivering spot-free rinse water

Each add-on merges into the main purification backbone, avoiding redundant filtration equipment and plumbing clutter.

Community Involvement and Education

HEP supports Hillsboro schools’ STEM programs by sponsoring water quality workshops. Students learn basic test procedures, discover local watershed dynamics, and gain appreciation for responsible water use. Outreach events foster community understanding of why professional purification matters beyond taste alone.

Final Note on HEP’s Commitment

Through data-driven design, meticulous plumbing craftsmanship, and responsive maintenance, HEP delivers consistent, high-quality water purification solutions tailored to Hillsboro’s unique environment. The company’s focus on health, appliance protection, and environmental stewardship ensures residents enjoy clear, fresh water from every tap—today and for decades to come.

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