Water Purification

HEPWater Purification

Water Purification | Plumbing | Newport

HEP’s Plumbing in Newport offers top-of-the-line water purification solutions that ensure safe, clean water flows into your home. With advanced filtration technology, our services remove impurities and contaminants, delivering peace of mind to families and businesses alike. Our expert team is committed to quality, promptly addressing any concern with precision and exceptional customer care.

Experience the difference of a water purification system designed for longevity and reliability. Whether you're upgrading your current setup or installing a new system, HEP’s Plumbing provides personalized solutions tailored to meet your unique needs in Newport. Enjoy pure water and a worry-free plumbing experience backed by expertise and a reputation for excellence.

What our customers say

Ernest came out for a quote on our water filtration system. Highly recommend
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Nicolas S.
While Jason said he was baffled by our plumbing problem we ended up having water pressure after he left. It was a win win. He was very nice and respectful
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Cathy H.
The technicians (Tyler and Zak) were friendly and professional and installed a new water heater in less time than I expected. Will call HEP again if needed.
Jason B. profile photo
Jason B.
Connor was kind and knowledgeable. He came out to look at our water heater. He took the time to answer all my questions and explained things multiple times for me.
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Regan M.
After looking around for someone to install my water heater I contacted HEP. Joseph Turner was who I was put in contact with and he was extremely polite and friendly and was able to answer all questions I had about the job. He went out of this way to ensure i was scheduled as soon as possible due to the water heater being out!! I haven’t seen service this exceptional in some time!! Thank you Joseph and thank you HEP!
Austin D. profile photo
Austin D.
STOP OVERTHINKING AND LET HEP TAKE CARE OF IT! Awesome experience from the first call until the HEP van left the driveway. I called late in the evening and they took my info and tried to get a tech out that night. Unfortunately that did not work (I expected as much), but they had one come out the next morning. Corey did an excellent job answering my questions about the old versus new water heater, relocating it, replacing the old pvc with proper pex and copper, and more. He put together some estimates on the spot and was crucial in helping me decide what would work within my budget and future plans for the house. We scheduled the installation for the next morning, but in about an hour I got a call that a tech was available the same night. Sure enough, Fernando rolled up with a brand new water heater. About 2.5-3hrs later, he had the old busted unit out and a fresh new up to code unit installed exactly how I wanted it. So, a project I thought would take a few days ended up getting resolved in one day. I can't explain how relieving this was while this work blocked ongoing renovations. The whole HEP crew, including Corey and Fernando are LIFESAVERS! I will absolutely use HEP in the future. Thanks again!
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S
I’m so please with the work HEP did on my water heater. They were Professional, Fast, Easy and Affordable.
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Jennifer
Within 1 hour of contacting HEP, Preston arrived, checked, and then confirmed the great news that we needed a new water heater 🤦‍♀️ He went over everything with us, including the Contract. He placed order for a new water heater and explained that it would be delivered and installed in less than 24 hrs by the installation crew. As promised, by 9am this morning, Cody and Dalton arrived and the work began. By 11:30am, the old heater was removed, the new heater installed, they cleaned up and removed all signs of their presence except for a new and functioning water heater. All 3 guys were very personable and exhibited proper training and knowledge of their tasks. We've relied on HEP in the past and would gladly recommend them to anyone in need of their services. Noone Wants repairs to be on their agenda, but it's great to know that with one phone call, HEP is on the way!!😊
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D
The technicians who worked on my tankless water heater and installed my water filtration system were absolutely awesome. Thanks to Justin Hodge, Charles Clark, Billy Burns and Jacob Edwards. Great job. Well done.
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Jackie W.
We had an issue with our glass shower door. We called HEP and we were placed on their schedule the same day. Our technician, Fernando, was very professional and courteous. He assessed the problem and was able to fix our issue. The field manager, Terry, showed up during the service call. We asked about a few other issues and they suggested some important upgrades/ repairs to our water heater, water system and a toilet. These upgrade and repairs were fully explained to us and their price for the job was acceptable and has been scheduled. We are very pleased with HEP so far and are planning to use them again in the future.
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Chris W.

Why Clean Water Matters in Newport

Safe, great-tasting water is more than a luxury in Newport—it is a daily necessity that affects personal health, household longevity, and environmental sustainability. Coastal humidity, variable groundwater composition, and ageing municipal infrastructure can all influence what ultimately flows from taps across the city. Contaminants such as sediment, chlorine by-products, heavy metals, and microscopic organisms can be present in trace amounts, undermining water clarity and flavour while posing potential health concerns over time. The interplay between these factors often creates unique water quality challenges for local residents.

The Unique Water Challenges in Newport

Newport’s picturesque shoreline attracts visitors from around the world, yet the same geological features that define its beauty also affect local water quality. Sub-surface mineral deposits raise hardness levels, leading to scale buildup in pipes and fixtures. Salt-laden breezes can introduce chloride ions into certain groundwater pockets, accelerating corrosion in metallic plumbing systems. In wetter months, run-off from surrounding areas may carry agricultural or urban residues into supply channels. While the municipal treatment plant works diligently to keep water within regulatory limits, trace elements can still make their way through distribution lines—particularly in older neighbourhoods where pipes have not been upgraded in decades.

Residents often report:

  • A subtle taste or odour reminiscent of chlorine or metal
  • White film on kettle heating elements, glassware, and shower doors
  • Reduced soap lather in showers and washing machines
  • Occasional discolouration after storms or system maintenance

Such issues highlight why comprehensive, property-specific filtration and purification solutions are essential. HEP company responds to these concerns with a meticulous blend of plumbing expertise and advanced water treatment technologies tailored for Newport homes.

Introducing HEP's Comprehensive Water Purification Services

HEP combines decades of professional plumbing practice with cutting-edge filtration science to deliver water purification projects that harmonise with any Newport residence, from historic seaside cottages to modern townhouses. The company’s approach revolves around three guiding principles: precision diagnosis, customised system design, and flawless installation.

Certified Technicians and Advanced Plumbing Expertise

HEP’s service teams comprise licensed plumbers and certified water treatment specialists. Each technician receives continuous training on evolving purification standards, installation techniques, and local building codes. This interdisciplinary knowledge base ensures that every project meets rigorous technical benchmarks while integrating seamlessly with existing supply, drainage, and vent systems.

Integration With Existing Plumbing Systems

Rather than adopting a one-size-fits-all stance, HEP analyses each property’s unique pipe layout, pressure profile, and space constraints. Whether a home utilises copper, PEX, or older galvanised lines, the company secures compatible fittings, valves, and couplers that minimise disruption and protect structural integrity. Technicians route bypass lines for maintenance, reinforce joints against vibration, and install pressure regulators when required, guaranteeing that purified water circulates efficiently to every outlet.

Detailed Breakdown of HEP Water Purification Solutions

Whole-House Filtration Systems

A whole-house or “point-of-entry” filter addresses contaminants immediately after water enters the property, safeguarding every tap, appliance, and shower. HEP assesses flow rates and peak demand to size tanks correctly, then selects multi-stage media cartridges that typically include:

  • Sediment filters to trap sand, rust, and silt
  • Granular activated carbon to reduce chlorine, pesticides, and volatile organic compounds (VOCs)
  • Catalytic carbon or KDF media to remove heavy metals such as lead and mercury

Housings are mounted on sturdy brackets, with pressure gauges and sampling spigots for easy monitoring. By purifying water at the source, households extend the lifespan of water heaters, dishwashers, and ice makers while enjoying consistent clarity and taste.

Point-of-Use Filters for Kitchens and Bathrooms

For clients who prioritise specific faucets—often the kitchen sink—HEP installs compact under-counter units featuring high-capacity cartridges. These systems deliver crisp, odour-free water ideal for cooking, drinking, and baby formula preparation. Select models incorporate remineralisation stages to restore beneficial magnesium and calcium ions, enhancing flavour without reintroducing scale-forming hardness.

Reverse Osmosis Set-ups

Reverse osmosis (RO) technology excels at removing dissolved solids down to fractions of a micron. HEP employs high-rejection membranes paired with sediment and carbon pre-filters to provide an extra layer of defence against:

  • Nitrate and nitrite compounds
  • Sodium and chlorides
  • Pharmaceutical residues and endocrine-disrupting chemicals
    A dedicated RO faucet distinguishes purified output from general supply, while a storage tank ensures steady flow. Tank sizes vary, allowing adaptation to family size and cooking habits.

UV Sterilisation for Microbial Control

Though municipal chlorination neutralises most pathogens, some customers pursue chemical-free protection against bacteria, viruses, and cysts. HEP recommends ultraviolet (UV) purification where appropriate, installing stainless-steel chambers equipped with high-intensity lamps that deactivate microorganisms as water passes through. A built-in lamp-life indicator alerts homeowners when replacement is due, maintaining continuous bio-security.

Softening and De-Scaling Technology

Water hardness in Newport often exceeds 7 grains per gallon, enough to produce noticeable scaling. HEP provides multiple correction options:

  • Ion-exchange softeners that swap calcium and magnesium ions for sodium or potassium
  • Template Assisted Crystallisation (TAC) systems that convert minerals into micro-crystals, preventing adhesion without altering hardness chemically
  • Electro-descaling devices that emit low-frequency electromagnetic fields to hinder scale formation within pipes

Annual Maintenance and Filter Replacement Plans

Consistent performance demands timely media changes and equipment inspections. HEP offers maintenance schedules aligned with cartridge lifespan, membrane recovery rates, and UV lamp hour limits. Visits include sanitising filter housings, recalibrating pressure settings, and verifying leak-free seals, ensuring uninterrupted water quality year-round.

How HEP Diagnoses Water Quality in Newport Homes

Step-by-Step Water Testing Protocol

  1. Source Identification
    • Evaluate whether supply is municipal, well, or blended.
  2. On-Site Sampling
    • Collect water in sterilised containers directly from the cold kitchen tap and at the entry point.
  3. Parameter Measurement
    • Analyse pH, hardness, total dissolved solids (TDS), chlorine residual, iron, and manganese levels with digital meters and reagent kits.
  4. Laboratory Verification
    • Send samples for expanded testing of heavy metals, VOCs, microbial indicators, and emerging contaminants.
  5. Results Interpretation
    • Compare findings against EPA and local health guidelines, highlighting parameters that exceed advisory thresholds or homeowner preferences.

Customised System Design Based on Local Conditions

Data from testing informs a filtration blueprint tuned to Newport’s micro-regional variability. For instance, homes closer to tidal flats might require enhanced chloride reduction, while inland properties may prioritise iron removal. Technicians also review household occupancy, fixture count, and plumbing age to balance capacity and efficiency. Final plans include clear documentation of flow calculations, component placement, and service clearances, providing a roadmap that installers and homeowners can reference throughout the system’s lifespan.

The Plumbing Techniques Behind a Reliable Installation

Optimal Pipe Routing and Pressure Balancing

HEP’s plumbers strategically position filters to maintain steady water pressure. They size bypass loops with full-port valves, preventing bottlenecks during cartridge swaps. When RO systems discharge brine, installers connect tubing to dedicated drain lines equipped with air gaps, averting backflow contamination.

Avoiding Cross-Contamination and Backflow

Backflow can introduce untreated water into a purified stream, counteracting filtration benefits. HEP deploys:

  • Dual-check or reduced-pressure zone (RPZ) backflow preventers at key junctures
  • Colour-coded PEX lines to distinguish purified circuits from general supply
  • Vacuum breakers on outdoor spigots to prevent siphoning during pressure drops

Ensuring Efficient Flow Rates

HEP calculates fixture units and simultaneous demand scenarios to correctly size main lines. Over-sized filters can cause channeling; under-sized units create pressure loss. Granular media is layered to equalise distribution, while RO permeate restrictors fine-tune membrane performance. The result is a balance between thorough purification and satisfying shower pressure—a crucial comfort factor in any Newport household.

Materials, Standards, and Compliance

NSF-Certified Components

Every filter cartridge, membrane, and fitting selected by HEP carries NSF/ANSI certification for its specified function—whether it is chlorine taste and odour reduction (Standard 42), lead removal (Standard 53), or cyst elimination (Standard 55). Using accredited products guards against sub-par materials that could leach contaminants or fail prematurely.

Building Codes and Environmental Regulations in Newport

HEP adheres to Rhode Island state plumbing codes, which govern venting, trap configurations, and device approvals. Installations also respect environmental discharge guidelines by calibrating RO reject ratios and choosing salt-efficient softeners, reducing brine impact on municipal waste streams. Documentation is filed with local authorities as needed, streamlining future property inspections and renovations.

Benefits of Choosing HEP for Water Purification Work

Health and Wellness Advantages

Clean water supports hydration, digestion, and metabolic balance. By minimising chlorine by-products, heavy metals, and potential pathogens, HEP systems contribute to:

  • Fresher taste that encourages regular drinking
  • Reduced skin irritation and dryness during bathing
  • Safer formula preparation for infants and toddlers

Protection for Appliances and Plumbing Infrastructure

Scale and sediment shorten the lifespan of water-using machinery. With HEP’s softening and filtration measures, homeowners enjoy:

  • Improved efficiency of water heaters through lower sediment deposition
  • Extended dishwasher and washing machine life via scale prevention
  • Fewer clogs in aerators, showerheads, and ice makers

Enhanced Taste and Aesthetic Appeal

Filtered water enhances coffee, tea, and culinary sauces by removing off-flavours. Clear ice cubes add a pristine aesthetic to beverages, while spotless glassware reflects well on household upkeep. Visitors often notice the difference even before the host mentions a purification system is in place.

Sustainable Living and Resource Conservation

By delivering water that tastes great straight from the tap, HEP reduces reliance on single-use plastic bottles. Fewer scale-induced breakdowns translate to longer appliance lifecycles, lowering material waste and energy consumption tied to manufacturing replacements. Softened water also optimises detergent performance, allowing reduced soap usage and less chemical discharge into Newport’s waterways.

Extended Lifestyle Advantages of Purified Water

Impact on Home Gardening and Landscaping

Rain is plentiful, yet many Newport homeowners rely on municipal supply for container gardens and ornamental beds during drier spells. Hard, chlorinated water can compact soil microbiomes, stunt root systems, and leave unsightly mineral stains on delicate foliage. With a dedicated spigot fed by HEP-installed filtration, gardeners notice increased seed germination rates, richer leaf colour, and reduced crusting on terra-cotta pots. Micro-irrigation emitters stay free from scale, preserving uniform moisture distribution across raised beds and lawn areas.

Benefits for Household Pets and Aquatic Life

Cats, dogs, and tropical fish share the household water source. Elevated chlorine or heavy metal content can provoke digestive sensitivities, alter aquarium pH, and compromise gill health. Purified, stable-quality water from HEP systems supports balanced electrolytes in pet diets and minimises harmful fluctuations in fish tanks. Fewer water-conditioner additives are required, allowing hobbyists to maintain crystal-clear aquascapes while saving time on frequent partial changes.

Maintenance Tips for Homeowners

Recognising Early Signs of Filter Saturation

Certain indicators suggest cartridges or media beds are nearing capacity:

  • Gradual return of chlorine odour
  • Noticeable drop in flow rate at treated outlets
  • Fine sediment visible in clear glass containers
    Regular observation helps homeowners schedule service before quality dips.

Flushing Protocols After System Servicing

After cartridge changes, HEP advises running cold water for several minutes at the furthest tap to expel air pockets and loose carbon dust. This simple step stabilises taste quickly and prevents occasional sputtering at faucets.

Seasonal Adjustments for Peak Performance

Summer tourism can boost water demand in Newport, while winter temperatures may lower incoming water pressure slightly. Homeowners can:

  • Check pressure gauges seasonally to monitor variance
  • Insulate exposed filter housings in unheated basements
  • Adjust softener regeneration timing if occupancy patterns shift during holidays

Consistent attention allows purification equipment to adapt to Newport’s changing rhythm, preserving ideal water quality through every tide and temperature swing.

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