Water Purification

HEPWater Purification

Water Purification | Plumbing | Philadelphia

Experience the benefits of crystal-clear water with HEP's Plumbing in Philadelphia. Our water purification services are designed to provide your home or business with the cleanest, safest water possible. We combine innovative technology with local expertise to ensure your system runs efficiently, giving you peace of mind and the pure quality you deserve.

Our dedicated team of professionals is committed to excellence, offering reliable, customized solutions that fit your unique needs. Whether you're upgrading your existing system or installing a new one, HEP's Plumbing delivers results that enhance your daily life and protect your family's health. Trust us to keep your water flowing clean and pure in the City of Brotherly Love.

What our customers say

The technicians (Tyler and Zak) were friendly and professional and installed a new water heater in less time than I expected. Will call HEP again if needed.
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Jason B.
After looking around for someone to install my water heater I contacted HEP. Joseph Turner was who I was put in contact with and he was extremely polite and friendly and was able to answer all questions I had about the job. He went out of this way to ensure i was scheduled as soon as possible due to the water heater being out!! I haven’t seen service this exceptional in some time!! Thank you Joseph and thank you HEP!
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Austin D.
STOP OVERTHINKING AND LET HEP TAKE CARE OF IT! Awesome experience from the first call until the HEP van left the driveway. I called late in the evening and they took my info and tried to get a tech out that night. Unfortunately that did not work (I expected as much), but they had one come out the next morning. Corey did an excellent job answering my questions about the old versus new water heater, relocating it, replacing the old pvc with proper pex and copper, and more. He put together some estimates on the spot and was crucial in helping me decide what would work within my budget and future plans for the house. We scheduled the installation for the next morning, but in about an hour I got a call that a tech was available the same night. Sure enough, Fernando rolled up with a brand new water heater. About 2.5-3hrs later, he had the old busted unit out and a fresh new up to code unit installed exactly how I wanted it. So, a project I thought would take a few days ended up getting resolved in one day. I can't explain how relieving this was while this work blocked ongoing renovations. The whole HEP crew, including Corey and Fernando are LIFESAVERS! I will absolutely use HEP in the future. Thanks again!
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S
I’m so please with the work HEP did on my water heater. They were Professional, Fast, Easy and Affordable.
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Jennifer
Logan Dye came and helped me fix my water heater, he was friendly and fixed me up quick. Highly recommend
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Yamcha65
Ernest came out for a quote on our water filtration system. Highly recommend
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Nicolas S.
Chase Rost was so wonderful. A real gentleman. Very polite and professional and now we have hot water. I would highly recommend you ask for him. I would certainly want him back on any plumbing issue.
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Candise V.
Brad was professional and quick on a water heater changout!
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Spencer R.
Josh Butler and Chase Rost were very responsive to our need for a water heater quickly.. They were amazing! Thanks again guys!
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Aundria O.
Joshua Flood the technician worked late until we had water heater installed and operational. Also he made plans to return the following day to inspect for any leaks and to rebuild cabinet that he had to cutaway to get water heater installed and to clean up debris and haul off old water heater and debris. He is going to return on day 3 to repair leak on pipe plumbed into top of water heater.
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Gary R.

Pure Water in the City of Brotherly Love: How HEP Protects Philadelphia Homes and Businesses

Philadelphians rely on a vast municipal network that draws from the Delaware and Schuylkill Rivers, yet many residents and facility managers still seek an extra layer of defense against dissolved minerals, sediments, chlorine by-products, and potential contaminants picked up on the journey from treatment plant to tap. HEP’s dedicated plumbing water purification service is tailored to the city’s aging infrastructure, diverse building stock, and unique regulatory landscape, delivering crisp, clean water right where it matters most—at the point of use.

Why Water Purification Matters in Philadelphia

Long stretches of cast-iron main, a high proportion of pre-World-War-II housing, and seasonal runoff events all converge in Philadelphia to create variable water quality challenges. Even though the Philadelphia Water Department meets federal standards, homeowners and facility operators often experience:

  • Metallic taste attributed to galvanized service lines
  • Cloudiness after heavy storms that agitate river sediment
  • Elevated hardness from naturally occurring calcium and magnesium
  • Chlorine odor intended to safeguard against microbial growth but unpleasant on the palate
  • Trace pharmaceuticals and emerging contaminants present at parts-per-trillion levels

HEP’s plumbing water purification solutions intercept these issues before they reach faucets, ice makers, steam equipment, and humidifiers, fostering peace of mind and a noticeable improvement in taste, appearance, and appliance longevity.

Core Components of HEP’s Water Purification Service

HEP approaches water quality holistically, integrating advanced filtration technologies with plumbing best practices to address city-specific pain points. Every project begins with analysis, proceeds through equipment selection, and culminates in precision installation by HEP-licensed plumbers who understand the interplay between Philadelphia codes and modern purification standards.

Step-by-Step Process at a Glance

  1. On-site water sampling and digital analysis of pH, hardness, total dissolved solids (TDS), and chlorine residuals
  2. Identification of building-specific risk factors such as lead service lines, aging copper, or plastic PEX transitions
  3. Engineering of a purification train that may include sediment pre-filters, catalytic carbon, water softening, reverse osmosis (RO), ultraviolet (UV) disinfection, or remineralization cartridges
  4. Secure mounting and neatly run plumbing connections, ensuring easy media replacement access points
  5. Commissioning tests to verify flow rate, pressure drop, and contaminant reduction targets
  6. Personalized maintenance calendar to replace cartridges, sanitize RO membranes, and inspect UV lamps

Customization Based on Neighborhood Profiles

Different ZIP codes present different water concerns. For example:

  • South Philadelphia rowhomes often reveal moderate lead levels from late-1920s piping.
  • Center City high-rises contend with chlorine taste magnified by long hold times in rooftop storage tanks.
  • Northwest neighborhoods sourced from Wissahickon tributaries can register higher turbidity after major rain events.

HEP gathers micro-data about each street’s infrastructure to pre-emptively correct for the quirks that a citywide average might mask.

Technologies HEP Integrates Into Plumbing Systems

Sediment Filtration

Philadelphia’s distribution mains occasionally release iron oxide flakes or fine sand. HEP typically installs spun-polypropylene depth filters or pleated cartridges down to 5 microns, preventing premature fouling of downstream media. Larger estate homes with lawn irrigation taps sometimes add spin-down filters with purge valves for coarse debris.

Activated Carbon and Catalytic Carbon

Chlorine and chloramine are essential for municipal disinfection yet notorious for imparting medicinal flavors. HEP deploys:

  • Granular activated carbon (GAC) beds for broad chemical adsorption
  • Catalytic carbon for accelerated chloramine breakdown without compressing flow
  • Advanced block carbon cartridges in point-of-use (POU) faucets for final polish

Ion Exchange Water Softening

Hardness in city water averages 150–180 ppm as CaCO₃. Scale accumulates in tankless water heaters, combi-boilers, and coffee brewers. HEP’s metered demand-initiated softeners use NSF-certified resin to swap hardness ions with sodium or potassium, then regenerate with brine efficiencies suited to Philadelphia’s stormwater regulations.

Reverse Osmosis (RO)

For residents seeking near-bottled-water purity, HEP installs multi-stage RO systems that reduce up to 98 % of dissolved solids. A typical under-sink RO stack ordered by Philadelphia clients contains:

  • 5-micron sediment pre-filter
  • Carbon block for chlorine/chloramine removal
  • Thin-film composite (TFC) membrane rated 75 GPD or higher
  • Post-carbonate polishing filter
  • Optional alkalizing cartridge to restore pH balance

Ultraviolet Disinfection

While bacteriological contamination is rare in treated city water, older mixed-use buildings with intermittent occupancy can harbor bacterial growth in dead legs. HEP’s plumbers integrate NSF/ANSI-55 Class B UV chambers sized for 8 GPM or greater, keeping microbial counts negligible without chemicals.

Remineralization and pH Balancing

Aggressive RO water can leach copper lines. HEP prevents that with calcite or corosex filters downstream of RO storage tanks, stabilizing pH in the 7.0–8.5 range and reintroducing healthy trace minerals.

Health and Wellness Benefits Delivered by HEP’s Purification Service

Reduction of Heavy Metals

Philadelphia has made strides replacing lead service lines, but partial replacements remain. HEP’s point-of-entry filtration combined with lead-selective media ensures lead levels remain well below the EPA action limit even during high-disturbance construction seasons.

Elimination of Volatile Organic Compounds (VOCs)

Historic industrial corridors can leave organic residues in groundwater that infiltrates distribution mains through micro-leaks. Activated carbon systems outfitted by HEP trap VOC molecules, protecting infants and sensitive populations.

Improved Skin and Hair Condition

Soft, chlorine-free water guards against dryness, eczema flare-ups, and color-treated hair fading. Many clients report that they now use less soap and lotion after a whole-house softening setup.

Culinary and Beverage Enhancement

Chefs and coffee enthusiasts appreciate how purified water allows subtle flavor notes to shine. Popular feedback on RO systems notes brighter citrus profiles in cocktails and more aromatic espresso crema.

Plumbing Integration: From Meter to Tap

Respect for City Codes and Permitting

HEP’s master plumbers submit all requisite paperwork to the Philadelphia Department of Licenses and Inspections (L&I). Whether adding a bypass loop, cross-connection backflow preventer, or dedicated electrical circuit for UV lamps, each task is executed to code to protect occupant safety and avoid future permit complications.

Smart Bypass Valves

Properly designed bypasses enable residents to draw unsoftened water for outdoor spigots while sending softened water to interior fixtures. In commercial contexts, HEP might isolate purification for specific equipment—e.g., espresso machines—without over-treating janitorial sinks where high volumes are unnecessary.

Pressure Management

City pressure can swing from 40 to 120 psi across elevation gradients. HEP installs pressure-reducing valves ahead of delicate RO membranes and features pressure gauges on inlet manifolds, ensuring filters operate within manufacturer specifications and preventing catastrophic housing splits.

Leak Detection and Remote Monitoring

Integrating Wi-Fi leak detectors and automatic shut-off valves is increasingly standard, especially in high-rise condos where one undetected drip can affect multiple units. HEP configures these systems to send alerts directly to building management apps, minimizing downtime and insurance claims.

Maintenance Protocols That Prolong System Life

Cartridge Replacement Intervals

HEP sets up logbooks or digital reminders for homeowners:

  • Sediment filters: every 3–6 months depending on turbidity
  • Carbon filters: every 6–12 months based on chlorine levels and consumption
  • RO membranes: 24–36 months, longer if softened feedwater is present
  • UV bulbs: annually, with quartz sleeve cleaning as needed

Sanitization and Flushing

During yearly inspections, technicians disinfect RO storage tanks with food-grade hydrogen peroxide, flush softener brine lines, and recalibrate control valves. This proactive regimen eliminates biofilm accumulation and keeps recovery rates optimal.

Water Quality Re-Testing

HEP keeps historical lab data on file for each project, enabling trend analysis. Should TDS drift upward or lead creep above 5 ppb, the team can adjust filtration stages before the homeowner notices any taste change.

Environmental Responsibility at the Forefront

Efficient Regeneration Cycles

Demand-initiated softeners programmed by HEP minimize salt discharge into the combined sewer system. Adjusting hardness setpoints and resin bed volumes ensures brine usage aligns with the city’s watershed protection goals.

Cartridge Recycling Partnerships

Spent sediment and carbon cartridges are consolidated and shipped to specialized recyclers. Plastic housings become raw material for composite lumber, while activated carbon is reactivated for industrial vapor phase applications.

Energy-Smart UV Technology

Newer UV ballasts equipped by HEP feature motion-sensor dimming or flow-based power reduction that lowers electricity draw when water is idle. For multifamily installations, this translates into measurable kilowatt-hour savings across the year.

Unique Philadelphia Challenges and HEP Solutions

Seasonal Algal Blooms

Late summer heatwaves can trigger algal activity upstream, introducing earthy or musty odors. HEP designs carbon systems with extended contact times specifically calibrated for geosmin and MIB compounds associated with algae, safeguarding taste during peak blooms.

Corrosion Control in Legacy Pipes

The city’s standard orthophosphate corrosion inhibitor sometimes under-delivers in private lines. HEP may add a point-of-entry phosphate cartridge to bolster scale inhibition, protecting antique brass fixtures prized in historic Society Hill residences.

Space Constraints in Rowhomes

Narrow basements leave little real estate for bulky vessels. HEP addresses this by mounting wall-hung, compact manifold systems and employing tankless RO units with integrated pumps that fit beneath kitchen kickplates.

Fire Suppression Compatibility

In mixed-use buildings, potable lines often feed sprinkler reserves. HEP engineers treatment trains that maintain residual disinfectant levels inside standpipes, ensuring compliance with NFPA guidelines while still improving occupant water experience.

The HEP Commitment to Continuous Improvement

On-Staff Water Chemists

HEP retains degreed chemists who stay current with the Philadelphia Water Department’s monthly water quality reports, EPA updates, and academic research. Their insights drive ongoing refinements in media selection and equipment sizing.

Field Training Programs

Every installer completes a minimum of 40 hours of annual continuing education covering:

  • Advanced solder-free press fittings to reduce lead risks
  • Bluetooth control valve programming
  • Safe handling of mixed-bed deionization media

Community Engagement

HEP participates in neighborhood science fairs, demonstrating portable TDS meters and simple chlorine test kits. Educating residents about water quality fosters transparency and trust while promoting wise resource stewardship.

Signs You May Need HEP’s Water Purification Expertise

Sensory Clues

  • Persistent chlorine or swimming-pool scent at faucets
  • Cloudy ice cubes or white rings on glassware
  • Metallic aftertaste in coffee or tea

Appliance Indicators

  • Premature failure of tankless heaters attributed to scale buildup
  • Steam ovens requiring frequent deliming cycles
  • Humidifiers emitting fine white dust across furniture

Plumbing Red Flags

  • Blue-green staining in sinks from copper corrosion
  • Pinhole leaks in copper lines within 10-year intervals
  • Black flecks in aerators hinting at disintegrating rubber gaskets reacting to chloramines

Prompt intervention by HEP prevents small annoyances from escalating into costly repairs or health concerns.

Advantages of Partnering With a Plumbing-Centered Purification Team

Single-Source Accountability

Traditional filtration firms sometimes leave plumbing modifications to third-parties. HEP controls both filtration design and in-line integration, resulting in fewer loopholes should warranty issues surface.

Rapid Response Across the Five Counties

Strategically dispatched fleets cover Philadelphia proper and surrounding suburbs—from Upper Darby to Cheltenham and beyond—allowing for same-day emergency service if a filter housing cracks or pressure drops unexpectedly.

Code-Compliant Documentation

Upon completion, HEP furnishes stamped drawings, flow schematics, and maintenance manuals aligned with local ordinances. Building inspectors, insurance adjusters, and property managers appreciate readily accessible, organized reports.

Purification for Specialized Applications

Commercial Foodservice

HEP equips cafés, breweries, and commissary kitchens with blended RO systems that match ideal mineral content for dough development and espresso extraction. Programmable mixing valves deliver reproducible results shift after shift.

Healthcare and Dental Clinics

Sterile water lines for autoclaves and handpieces demand ultra-low conductivity. HEP combines RO with deionization (DI) polishers to achieve resistivity above 1 MΩ-cm, meeting stringent ISO and CDC guidelines without purchasing costly sterile water jugs.

Laboratories and Tech Startups

Biotech and semiconductor laboratories in University City require water free of silica, boron, and bacteria. HEP custom-builds multi-pass RO-EDI (electrodeionization) systems with real-time TOC monitoring to guarantee ultrapure outputs 24/7.

Multifamily High-Rises

Whether retrofitting a 1960s condominium near Rittenhouse Square or a new development along the Delaware waterfront, HEP integrates centralized purification skids feeding hundreds of units while leveraging smart metering to bill water usage equitably.

Long-Term Impact on Infrastructure and Lifestyle

Reduced Plumbing Wear

Softened, dechlorinated water slows erosion of gaskets, washers, and anode rods, translating into longer service intervals for dishwashers, water heaters, and boilers.

Lower Energy Consumption

Scale-free heat-exchange surfaces transfer thermal energy more efficiently. Case studies show tankless heaters supplied by HEP-treated water maintain factory performance curves well past the typical five-year mark.

Sustainable Living

Consumers filling reusable bottles with purified tap water decrease reliance on single-use plastics. HEP’s clients often report a dramatic reduction in bottled water purchases, aligning with Philadelphia’s Zero Waste initiatives.

Elevated Property Values

Prospective buyers regard modern purification systems much like upgraded HVAC or smart home technology. Real estate agents frequently highlight HEP-installed filtration as a differentiator in competitive markets.

Ongoing Research and Emerging Trends

HEP’s R&D team keeps an eye on novel challenges such as per- and polyfluoroalkyl substances (PFAS). Pilot projects underway in suburban test homes evaluate high-capacity anion exchange resins and nanofiber membranes capable of PFAS removal to parts-per-quadrillion levels. Data gleaned today will drive tomorrow’s citywide rollouts as regulations evolve.

Another frontier involves Internet of Things (IoT) sensors embedded at various nodes: pre-filter, post-filter, and remote fixtures. Machine-learning algorithms crunch flow patterns, predicting filter exhaustion before taste changes occur. HEP laboratories collaborate with regional universities to refine predictive maintenance models specifically tuned to Philadelphia’s hydraulic and chemical profiles.

Commitment to Compliance and Safety

HEP upholds certifications and standards integral to public health:

  • NSF/ANSI 42, 44, 53, 58, and 55 equipment listings
  • EPA lead-free compliant fittings (<0.25 % weighted average)
  • ASSE backflow prevention assemblies for cross-connection control
  • ICC-ES PMG listings for plumbing code acceptance

Every HEP project includes a final safety audit—verifying grounding of UV reactors, securing of pressure relief valves, and labeling of bypass loops—to safeguard occupants and first responders alike.

Recap of Key Advantages Offered by HEP Water Purification

  • Tailored solutions based on granular neighborhood water quality data
  • Unified plumbing and filtration expertise for seamless installation
  • Cutting-edge technologies including RO, UV, catalytic carbon, and smart monitoring
  • Rigorous maintenance programs preserving system performance and longevity
  • Environmentally responsible practices reducing salt, waste, and energy usage
  • Preparedness for future contaminants and regulatory shifts through active research

With a strategic blend of technical mastery and local insight, HEP ensures that every sip, every shower, and every appliance in Philadelphia benefits from water purified to the highest standards.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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