Water Purification

HEPWater Purification

Water Purification | Plumbing | New Tazewell

HEP’s Plumbing in New Tazewell offers reliable water purification solutions that ensure clean, safe water for your home or business. With expert technicians dedicated to optimizing your water quality, our services combine the latest technology with a commitment to customer satisfaction. We pride ourselves on prompt, effective installation and maintenance, so you can trust that every drop is pure and every fixture operates flawlessly.

Experience the peace of mind that comes from working with a team devoted to high standards of quality and service. Whether you need routine inspections, emergency repairs, or a comprehensive water purification system upgrade, HEP’s Plumbing delivers innovative solutions tailored to your unique needs—keeping your water clean and your property protected.

What our customers say

Ed and chuck came and installed my water heater. They were great and very professional would use them again
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Violet C.
Robby came out on Mother's day to take care of my daughter's water leak. Super friendly and knowledgeable
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Paul A.
For the last couple years, whenever we had a plumbing type issue we called a different company, not HEP, to fix the issue. This time, we were told they no longer serviced our area. After a quick call to HEP, they scheduled a technician to come to my house. They arrived at my house about 3 hours after I called and the problem was fixed within the time window I was given, much quicker than I thought it would be. They even had to drive to pick up a replacement part that I needed. Robbie and Collin were very nice, helpful and honest about the work and the state of my water heater. I would not hesitate to call them again.
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SuperNerdHoyt _.
We needed a new water heater and called Hep. They gave us a quote and installed it the same day. Aaron was our technician and he was awesome!
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Kathy G.
Rueben was very helpful in advising me about my water heater care. I appreciate any knowledge I can get!
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Brittney R.
HEP is always a good call, Rueben took care of my water heater quickly and efficiently. The $7/month home maintenance program is such a relief for any homeowner. I highly recommend HEP!
Tim M. profile photo
Tim M.
Ed did a great job inspected my plumbing system and gave me an estimate on multiple repaired.specialy my water hrater. Very nice person and professiona
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Calvin P.
I had an AMAZING experience with this company. the people i spoke with to schedule my appointment were more than kind and willing to help get someone out for me. they sent justin t out who not only was quick to identify what was wrong with my water heater but also offer me an even better option than what i had ALL ON A SATURDAY. whatever they are doing here, they’re doing it RIGHT
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Sadie D.
Matthew P. put in a water heater for me and it was such an easy and comfortable experience. He was polite, professional, and on time. HEP is a great company I will definitely use them in the future!
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J K.
Had Technicians come out and remove and replace a 50gal water heater with a 80gal water heater turned water off and they went to work on it and within a little bit all was good to go. Very courteous and understanding of all that needed to be done. Thank you for your swift response to this issue.
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William N.

Professional Water Purification Plumbing in New Tazewell

Plumbing and water purification go hand in hand in New Tazewell, a community that values crystal-clear, great-tasting water just as much as it values reliable pipes and fixtures. HEP company has earned recognition across the region for combining precise plumbing craftsmanship with advanced purification technology, ensuring every faucet and appliance in a home delivers water that is clean, safe, and pleasant to use. By focusing on local water characteristics, HEP tailors each solution to the needs of households in New Tazewell, addressing hardness, mineral content, and other region-specific challenges.

Why Water Quality Matters in New Tazewell Homes

Residents often notice subtle differences in water taste or see mineral spots on dishes, yet many remain unaware of the long-term impact that untreated water can have on their plumbing systems, health, and even energy bills. New Tazewell’s municipal supply meets federal safety standards, but extra purification can make a dramatic difference in:

  • Reducing scale build-up inside pipes and appliances
  • Removing chlorine byproducts that affect flavor and odor
  • Filtering out sediments that cause cloudiness in ice cubes and beverages
  • Protecting sensitive skin from irritants and excessive minerals
  • Lowering the risk of contaminants that occasionally enter distribution lines during maintenance work

By partnering with HEP, homeowners upgrade not only water quality but also the overall performance of their plumbing infrastructure.

HEP Company's Comprehensive Water Purification Solutions

HEP approaches each property as a unique environment. From a downtown New Tazewell cottage to a sprawling ranch outside city limits, the team designs systems that meet specific water demand, floorplan layout, and lifestyle preferences.

Detailed Assessment and Testing

Before recommending products or services, HEP technicians perform multi-stage analysis that includes:

  • On-site sampling for pH, hardness, iron, manganese, and chlorine
  • Visual inspection of plumbing lines, shut-off valves, and pressure regulators
  • Comparison of indoor data with local water utility reports
  • Review of household water usage patterns, occupancy, and future expansion plans

Results guide the selection of treatment technologies that balance efficiency with performance.

Advanced Filtration Technology

An HEP-installed purification system may feature:

  • Multi-media sediment filters that capture sand, silt, and rust
  • Precision carbon blocks that adsorb chlorine, chloramine, and VOCs
  • Fine membrane elements for reverse osmosis applications
  • Remineralization cartridges that restore healthy trace minerals if desired

By layering these methods, HEP ensures that water undergoes several barriers of protection without excessive pressure drop.

Certified Technicians

All HEP plumbers receive specialized training in water treatment equipment. Certification programs cover:

  • NSF/ANSI standards for drinking water systems
  • Proper sizing of softeners, RO units, and UV sterilizers
  • Safe plumbing practices to avoid cross-connection or backflow risks
  • Local New Tazewell codes and Tennessee state regulations

Homeowners gain confidence knowing each installation follows strict guidelines.

Common Water Issues Solved by HEP

Hard Water and Mineral Buildup

Calcium and magnesium ions naturally found in the area’s aquifers cling to heating elements, faucets, and shower doors. Over time, those minerals create:

  • White, crusty deposits on fixtures
  • Reduced appliance lifespan
  • Higher energy consumption in water heaters

HEP deploys softening systems or scale-reducing media to stop hardness at the source.

Chlorine, Taste, and Odor Problems

While chlorine protects public supply lines, it can impart a swimming-pool flavor. Activated carbon stages installed by HEP strip out residual disinfectant, leaving behind neutral-tasting water perfect for cooking, brewing coffee, or filling pet bowls.

Bacteria and Microbial Contaminants

Occasional line breaks or storm events can introduce microbial contaminants. UV sterilization units, paired with tight plumbing connections performed by HEP, provide chemical-free disinfection capable of neutralizing bacteria and viruses within milliseconds.

Lead and Heavy Metal Concerns

Older homes may contain legacy plumbing materials that leach metals over time. HEP incorporates specialized cartridges that bind lead, mercury, or arsenic, delivering safer water to every tap.

The Plumbing Component of Water Purification

Integration With Existing Plumbing

HEP technicians evaluate pipe diameter, water pressure, and available footprint before integrating purification units. Clever routing ensures:

  • Minimal disruption to household activities during installation
  • Easy filter cartridge access for future service
  • Consistent flow rates without noticeable pressure loss

Preventive Maintenance Routines

A purification upgrade functions best when plumbing lines remain clear and leak-free. HEP schedules periodic inspections to test water pressure, evaluate expansion tanks, and confirm that shut-off valves operate smoothly.

Step-By-Step Process When HEP Performs Water Purification Work

Initial Consultation and Water Analysis

An HEP specialist visits the property to discuss concerns, gather water samples, and map current piping routes. Laboratory and on-site tests identify contaminants, while flow measurements indicate system sizing requirements.

System Design and Equipment Selection

Using collected data, HEP crafts a blueprint outlining filter stages, softener capacity, drain routing, and bypass valves. Homeowners receive an illustration of component placement so they know exactly how the finished setup will look.

Professional Installation

Certified plumbers arrive with pre-assembled manifolds and code-approved fittings. They:

  • Isolate the main supply
  • Mount filtration tanks or RO manifolds on secure brackets
  • Connect lines with lead-free brass or food-grade PEX
  • Program electronic control heads for regeneration cycles, if a softener is included

Once complete, technicians flush the system to remove air pockets and verify pressure stability.

Post-Installation Verification

Water samples are drawn from multiple taps and measured for:

  • Total dissolved solids (TDS)
  • Hardness levels
  • Chlorine residual
  • Bacterial presence (when UV is installed)

Results confirm that purification goals have been met.

Scheduled Service for Long-Term Performance

HEP creates a maintenance calendar that includes filter replacements, resin cleaning, and UV lamp changes. Property owners receive reminders in advance, ensuring continuous protection.

Benefits of Choosing HEP for Water Purification in New Tazewell

Health and Wellness Advantages

Clean water supports hydration, cooking, and personal hygiene. Families experience:

  • Better flavor, encouraging higher daily water intake
  • Reduced skin irritation during bathing
  • Peace of mind regarding potential contaminants

Protection for Appliances and Fixtures

Softened, filtered water lessens mechanical wear on:

  • Dishwashers and washing machines
  • Tankless and traditional water heaters
  • Ice makers and coffee machines
  • Bronze faucets, showerheads, and decorative fittings

Environmental Benefits

With superior water quality at the tap, households rely less on single-use plastic bottles. Many families also lower detergent and soap usage because softened water produces more lather.

Added Property Value

A professionally installed purification system by HEP is a tangible upgrade that:

  • Demonstrates proactive maintenance
  • Sets a listing apart in the local real estate market
  • Offers potential insurance incentives for leak prevention devices integrated during installation

Technologies Utilized by HEP

Reverse Osmosis Systems

HEP’s reverse osmosis (RO) units feature:

  • High-capacity membranes rated for New Tazewell’s average TDS levels
  • Automatic shut-off valves to reduce water waste
  • Optional remineralization cartridges that adjust alkalinity for improved taste

RO is ideal for drinking water stations, ice makers, and dedicated cooking taps.

Activated Carbon Filters

Granular activated carbon (GAC) and carbon block cartridges installed by HEP adsorb:

  • Chlorine and chloramine
  • Pesticide residues
  • Volatile organic compounds (VOCs)
  • Unpleasant tastes and odors

These filters are often combined with sediment pre-filtration to extend media life.

UV Sterilization

Ultraviolet systems harness intense light energy to deactivate microbial contaminants. Key features include:

  • Stainless steel chambers for corrosion resistance
  • Sensor monitoring to ensure proper UV dose
  • Lamp replacement indicators for timely maintenance

Water Softening Units

Ion-exchange softeners installed by HEP utilize high-efficiency resin and programmable valves that adapt regeneration cycles based on actual water usage, conserving salt and reducing wastewater.

Whole-House Filtration

For comprehensive coverage, HEP designs multi-stage setups in a single manifold that may include:

  • 5-micron sediment filtration
  • Catalytic carbon for chlorine and chloramine reduction
  • KDF media to address heavy metals and hydrogen sulfide
  • Post-filter polishing for particulate removal

Signs You Need Water Purification Services

Homeowners in New Tazewell often reach out to HEP when they encounter:

  • Persistent white spotting on glassware even after hand-drying
  • Dry, itchy skin following showers
  • Metallic or chemical tastes in drinking water
  • Foul odors resembling rotten eggs or musty basement smells
  • Shortened lifespan of water heaters or noticeable efficiency decline
  • Visible sediment settling at the bottom of cooking pots

A professional assessment pinpoints the exact cause and identifies the optimal remedy.

Preparing Your Home for a Purification Upgrade

To streamline the installation process, HEP recommends homeowners:

  • Clear storage items away from the main water entry point
  • Identify a nearby electrical outlet for systems requiring power
  • Note existing drain locations for softener backwash or RO concentrate discharge
  • Ensure pets remain in a separate area to avoid disruption

Once these steps are complete, the HEP crew can focus on plumbing integration with minimal interruption to daily routines.

Maintenance Tips Recommended by HEP

Daily Habits

  • Flush kitchen taps for a few seconds before filling glasses, ensuring fresh water from the main line
  • Wipe faucets and shower doors with a microfiber cloth to discourage mineral spotting
  • Store replacement cartridges in a cool, dry place to maintain shelf life

Monthly Checks

  • Inspect filter housings for leaks or condensation
  • Monitor salt levels in the softener brine tank if installed
  • Test water temperature and pressure, noting any sudden changes

Annual Professional Inspections

An annual visit from HEP allows technicians to:

  • Replace sediment and carbon stages based on water usage
  • Sanitize RO storage tanks and check membrane integrity
  • Replace UV lamps and clean sleeves
  • Verify that pressure reducing valves, expansion tanks, and shut-off mechanisms operate correctly

Adhering to this schedule keeps water quality consistent and appliances protected.

Compliance and Certifications

HEP aligns purification and plumbing work with:

  • NSF/ANSI Standard 42 for aesthetic effects (chlorine, taste, odor)
  • NSF/ANSI Standard 53 for health effects (lead, cysts, VOCs)
  • NSF/ANSI Standard 58 for reverse osmosis units
  • Tennessee Department of Environment and Conservation (TDEC) plumbing codes
  • Local municipal regulations in New Tazewell regarding backflow prevention and drain connections

Documentation is provided to homeowners once installation is complete, verifying that equipment meets or exceeds all relevant standards.

Smart Monitoring and System Integration

With the rise of connected home technology, HEP offers the option to embed digital controllers and sensors into newly installed purification equipment. These smart additions collect real-time data that helps homeowners observe exactly how water moves through the plumbing grid and how efficiently each stage performs.

Digital Meters and Remote Alerts

  • Inline flow sensors track gallons processed and estimate remaining filter life with greater accuracy than calendar-based schedules
  • Continuous TDS probes sample purified water and send alerts if membrane performance begins to decline
  • Wi-Fi modules push notifications to mobile devices whenever abnormal pressure drops suggest a developing leak, allowing rapid action before damage occurs
  • Vacation modes temporarily reduce softener regeneration frequency, conserving salt and water while occupants are away

Sustainability Through Data-Driven Adjustments

Aggregated usage statistics give HEP technicians the ability to fine-tune backwash intervals, adjust valve timing, and calibrate brine concentration during routine service visits. This data-driven approach lowers operating costs, extends component longevity, and minimizes environmental impact without sacrificing water quality.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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