Tankless Water Heater Install

HEPTankless Water Heater Install

Tankless Water Heater Install | Plumbing | South Pittsburg

Looking for a modern, efficient water heating solution in South Pittsburg? HEP's Plumbing specializes in expert tankless water heater installations that can transform your home's comfort and utility efficiency. Our experienced team takes pride in providing personalized support—from helping you choose the best model to flawless installation—ensuring you enjoy endless hot water while saving on energy costs.

Experience the convenience of on-demand hot water without the hassle or space requirements of traditional systems. With HEP's Plumbing, you can count on exceptional service, industry-leading expertise, and a commitment to quality that keeps your home running smoothly. Let us upgrade your water heating experience today!

What our customers say

Josh was fantastic! Very knowledgeable and friendly. We were supposed to have drains snaked with questions about a new expansion tank and water temperature issues. He was able to inform us on what the issue was and quickly solved the issues with fast and friendly service. We are extremely happy with our service from Josh!
Devin F. profile photo
Devin F.
Mr. Vlad Our service technician was courtesy, punctual, and knowledgeable. He did a through inspection and flushed the tankless water heater completely and checked all the plumbing. We would highly recommend your service.
Carlos O. profile photo
Carlos O.
Vlad was here in a timely manner, did a great job diagnosing the problem with my water heater issues and thoroughly explained all of my options for the fix. He was professional and kind.
Viriginia C. profile photo
Viriginia C.
Brett Nicely helped me out with my water heater and some future projects thank you. ! One place for everything you need
Justin D. profile photo
Justin D.
Ernest came out and looked at our tankless unit and fixed our problem. We now have hot water and no leaks.
Andrea' F. profile photo
Andrea' F.
Joshua Sims was great. He hot my gas water heater installed and working in no time and answered all my silly questions. Thanks Joshua
Richard S. profile photo
Richard S.
Preston did a great job discussing the options for replacing our water heater!
David T. profile photo
David T.
Zack and Damien did an amazing job! Never take hot water for granted!
Matthew S. profile photo
Matthew S.
Braden and Judge were very professional and did a great job installing my new water heater. Very happy with the work.
Zachary Y. profile photo
Zachary Y.
My tankless water heater had an error. HEP came out 5 days in a row because Navien wanted to send one part at a time to see if that worked. I really appreciate the prompt attention to get this fixed and deal with Navien for me. Got to know the OG Brett Nicely pretty good since he came out 3/5 days. All around good people. Would recommend!
Troy B. profile photo
Troy B.

Understanding Tankless Water Heater Principles

Tankless, or on-demand, water heaters generate hot water only when a fixture calls for it. The absence of a storage reservoir is the defining detail, but several other engineering elements make these appliances uniquely suited to South Pittsburg homes.

Core Components

  • Heat exchanger: Transfers thermal energy from gas burners or electric elements to incoming water
  • Flow sensor: Detects demand and initiates ignition within milliseconds
  • Modulating valve: Adjusts fuel input to maintain target outlet temperature across variable flow rates
  • Exhaust system: Direct-vents combustion gases, commonly through concentric polypropylene or stainless steel piping
  • Control board: Governs safety checks, ignition sequencing, and user interface feedback

Advantages in Daily Use

  • Virtually limitless hot water supply for multiple simultaneous fixtures
  • Up to 40% reduction in standby losses, translating to measurable energy savings
  • Compact wall-mount design creates floor space otherwise occupied by a bulky tank
  • Service life that typically stretches 5–7 years longer than standard storage models when maintained to manufacturer specifications

HEP’s Start-to-Finish Installation Process

Preliminary Site Evaluation

Before any equipment arrives, HEP plumbers perform a comprehensive walk-through that examines:

  • Existing fuel infrastructure—gas meter capacity, line diameter, and regulator sizing
  • Electrical panel load calculations to confirm available amperage for ignition and controls
  • Vent path options to ensure termination points respect setbacks from windows, soffit vents, or mechanical intakes
  • Water pressure and flow measurements to verify minimum 0.5 GPM activation thresholds
  • Hardness testing (expressed in grains per gallon) to determine if scale mitigation is required

Detailed Load Calculations

HEP technicians input fixture counts, simultaneous usage patterns, and local groundwater temperatures—typically 58–62 °F in South Pittsburg—into sizing software. The program outputs:

  • Required maximum flow rate (gallons per minute)
  • Minimum BTU or kilowatt rating for desired temperature rise
  • Pressure loss estimates for long or complex plumbing runs

Permitting and Code Coordination

  • Submittal of mechanical and plumbing permit applications to Marion County Building Department
  • On-site verification for international fuel gas code adherence
  • Scheduling of rough-in and final inspections, with all documentation kept in a project binder left with the homeowner for reference

Installation Day Milestones

  1. Isolate water and fuel supplies, drain existing tank if present.
  2. Remove old heater, cap vent penetration if route is obsolete.
  3. Mount tankless bracket to wall studs, factoring required clearances (minimum 4″ to combustible surfaces).
  4. Upgrade gas line using corrugated stainless-steel tubing (CSST) or black iron pipe sized according to BTU demand.
  5. Route concentric vent pipe through rim joist or roof deck, seal with high-temperature silicone and proper flashing boot.
  6. Make cold and hot water connections with lead-free brass unions, adding purge valves for future descaling.
  7. Integrate condensate neutralizer if appliance is high-efficiency category III or IV.
  8. Bring unit online, run combustion analyzer to fine-tune gas-air mixture.
  9. Purge air from water lines, test every fixture for temperature stability.

Water Quality Nuances in South Pittsburg

Local water utilities draw from both groundwater and surface sources, producing mineral content that trends moderate to high.

Hardness Impact

  • Calcium carbonate precipitates on heat-exchange fins, creating insulating layers that reduce efficiency.
  • Scale build-up narrows internal passages, raising system pressure and triggering error codes.

HEP’s Mitigation Measures

  • Installation of whole-house cartridge filters rated at 5 microns to remove sediment that would scour seals.
  • Optional media-based conditioners that alter mineral polarity, preventing lattice formation inside the heater.
  • Annual flush service using food-grade vinegar or citric acid solution, coupled with flow reverser pumps supplied by HEP.

Venting Strategies for Diverse Home Layouts

Horizontal Direct Vent

Ideal for single-story ranches where the unit backs to an exterior wall. Benefits include:

  • Shorter run lengths minimize pressure loss
  • Accessible terminations for visual inspections and snow-clearance maintenance

Vertical Roof Vent

Necessary for interior mechanical rooms in multi-level homes:

  • Double-wall stainless pipe sustains flue temperatures to maintain draft despite extended travel distance
  • Firestop spacers uphold clearances through floor penetrations

Garage Installations

  • HEP raises the heater 18 inches above finished floor per fire code to remove ignition sources from gasoline vapor zone
  • Flue exit is angled to avoid direct plume contact with parked vehicles or stored items

Gas vs. Electric Tankless in South Pittsburg Context

Gas-Fired Units

  • Deliver higher BTU ratings, enabling higher flow rates suitable for large households
  • Require Category III or IV stainless or polypropylene vent systems
  • Demand adequate combustion air; HEP often installs dedicated air intake lines to meet this requirement

Electric Units

  • No combustion gases, eliminating the need for venting
  • Suit small condos or lake cabins with limited hot-water needs
  • Must be paired with panels that can accommodate multiple 30–40 amp double-pole breakers; HEP coordinates with licensed electricians when service upgrades are necessary

Post-Installation Commissioning Checklist

Safety and Performance Tests

  • Leak detection using electronic combustible-gas sniffer around all joints
  • Carbon monoxide measurement at vent termination, verifying levels below 9 ppm under normal load
  • Temperature rise verification from cold inlet to hot outlet, cross-checked against manufacturer spec within ±2 °F
  • Flow stabilization test at minimum activation rate ensuring burner remains lit without blinking out

Owner Orientation Session

HEP plumbers supply a brief tutorial, explaining:

  • Digital interface navigation for temperature adjustments
  • Holiday or vacation modes that limit energy consumption during absences
  • Importance of bi-annual air-filter cleaning on models equipped with lint screens
  • Descale valve location and proper procedure should the homeowner perform maintenance independently

Recirculation Loop Design for Instant Hot Water

Many South Pittsburg homes feature elongated pipe runs to second-story bathrooms. Waiting for hot water wastes not only time but also hundreds of gallons annually.

Dedicated Return Line

  • A small-diameter pipe feeds cooled water back to the heater, driven by a bronze circulator pump.
  • Thermostatic sensors cycle the pump only when temperature falls below user-defined thresholds, conserving electricity.

Cold-Water-Line Retrofit

In existing homes lacking a return pipe, HEP employs bridge valves at the furthest fixture:

  • Valve opens at 95 °F, letting lukewarm water flow back via the cold line until hot water reaches the tap.
  • Requires no wall demolition, making it a practical option during remodels.

Benefits

  • Immediate warm water eliminates wastage, supporting South Pittsburg’s goal of resource stewardship along the Tennessee River.
  • Heat savings translate into lower energy bills because the pump runs intermittently rather than continuously.

Noise Isolation and Comfort

Even though modern burners are quieter than their predecessors, combustion and fan operation still generate decibels. HEP addresses acoustics through:

  • Anti-vibration wall spacers between the bracket and studs
  • Flexible stainless-steel water connectors to minimize mechanical resonance
  • Rigid double-wall venting sections that prevent rattling in gusty winter winds

Environmental Stewardship

South Pittsburg residents value the natural beauty of the Cumberland Plateau. Tankless water heaters installed by HEP support sustainable living in several ways:

  • Reduced greenhouse gas emissions stemming from lower yearly fuel consumption
  • Recyclable component construction—copper, aluminum, and plastic housings can be separated at end-of-life
  • Compatibility with renewable power sources as detailed in the earlier solar PV and battery storage section

Energy Efficiency Metrics and Real-World Savings

Uniform Energy Factor (UEF)

  • High-efficiency gas units reach UEF ratings of 0.93–0.98, significantly surpassing conventional tanks that average 0.60.
  • Because UEF accounts for standby losses, South Pittsburg homes with intermittent occupancy (e.g., weekend cabins) realize outsized savings.

Payback Horizon

While precise figures depend on fuel rates and hot-water usage, field data shows that:

  • Average households recoup initial investment in 5–7 years through utility-bill reductions.
  • Households with teenagers or multiple simultaneous demands may accelerate break-even by up to 18 months.

Impact on Electric Utility Demand Charges

For properties on time-of-use tariffs, shifting electric tankless operation to align with solar generation can avoid peak kWh charges throughout scorching Tennessee afternoons.

Maintenance Scheduling and Lifecycle Management

Annual Service Package

HEP’s maintenance regimen includes:

  • Combustion efficiency analysis to detect burner drift
  • Complete descaling of heat exchanger, pipework, and mixing valve components
  • Inspection and lubrication of circulator pumps in systems with recirculation loops
  • Firmware updates on Wi-Fi enabled models to patch security vulnerabilities and improve modulation algorithms

Mid-Season Self-Checks for Homeowners

  • Visual confirmation that intake and exhaust vents remain unobstructed by leaves, snow, or nesting birds
  • Draining of sediment trap at gas supply to remove debris from municipal lines
  • Verification of error code history on control panel, noting anomalies for HEP to investigate during routine visits

Plumbing Integration in Renovations and New Construction

Retrofitting Heritage Homes

South Pittsburg boasts several early-20th-century houses with plaster walls and narrow chases. HEP uses specific retrofit tactics:

  • PEX-A piping routed through existing floor cavities reduces demolition compared to rigid copper.
  • Flat-oval vent pipe navigates around brick chimney obstructions while preserving structural integrity.
  • Low-profile condensing models fit within shallow depth closets when wall space is scarce.

New Build Optimization

Working alongside builders from groundbreaking onward allows HEP to:

  • Centralize hot-water manifolds, limiting pipe lengths and thermal losses
  • Pre-install insulated return lines for future recirculation capability
  • Coordinate with HVAC layouts to share fresh-air intakes, minimizing roof penetrations

Addressing Common Myths About Tankless Water Heaters

  • “They provide instant hot water.”
    While burner activation is immediate, delivery speed still depends on pipe length. Recirculation solutions bridge this gap.

  • “Tankless units cannot handle high flow.”
    Properly sized systems, sometimes installed in parallel, easily serve multi-head showers and large soaking tubs.

  • “Maintenance isn’t required.”
    Even stainless heat exchangers accumulate scale; neglect shortens service life and voids warranties.

  • “Gas line upgrades are always expensive.”
    CSST drop lines often piggy-back existing trunk lines, and meter upsizing is frequently unnecessary once load calculations are completed.

Code and Safety Enhancements Unique to Tennessee

Seismic Considerations

Although large earthquakes are rare in the Cumberland Plateau, local code now calls for secure anchoring of gas appliances. HEP:

  • Installs seismic straps on wall-mounted brackets when studs are backed by plywood sheathing
  • Fits flexible gas connectors with excess length to accommodate slight movement without stressing joints

Air Quality Regulations

  • Low-NOx burners reduce nitrogen oxide output, helping meet statewide emission targets.
  • HEP implements sealed combustion chambers that draw air from outside, preserving indoor air quality in tight energy-efficient homes.

Smart-Home Connectivity and Data Analytics

App-Based Monitoring

  • Homeowners receive real-time alerts on flow rates, burner status, and diagnostic codes via smartphone applications compatible with iOS and Android.
  • HEP’s service department may request access tokens (with homeowner permission) to troubleshoot remotely, potentially resolving minor issues without a field visit.

API Integration

  • Advanced models can feed usage statistics into whole-home dashboards, enabling residents to correlate shower length with water consumption goals.
  • When paired with load-shedding automation, the heater can throttle during grid stress events, earning utility rebates.

Long-Term Reliability and Parts Availability

HEP stocks an extensive inventory of OEM components in its Chattanooga warehouse, ensuring:

  • Heat exchanger replacements within 24 hours for critical situations
  • On-hand sensors, vent fan motors, and control boards for same-day repairs
  • Firmware flash cables and diagnostic dongles that interface across multiple model years

Special Applications Beyond the Single-Family Home

Vacation Cabins Along the Tennessee River

Seasonal cabins benefit from tankless systems that:

  • Drain quickly for winter shut-down, eliminating freeze risk during unoccupied months
  • Start instantly upon reactivation, so weekend visitors enjoy hot showers without delay
  • Occupy minimal space in compact utility enclosures often found in remote builds

Downtown Small Businesses and Light Commercial

Cafés, boutique salons, and bed-and-breakfasts in historic downtown South Pittsburg leverage tankless technology for:

  • Consistent hot-water supply during rush periods without oversizing tanks
  • Wall-mount options that comply with limited square footage constraints in older storefronts
  • Reduced standby energy costs during off-hours, supporting lean operating budgets

Continuous Training: HEP Plumber Certification Path

Manufacturer-Specific Credentials

HEP maintains an internal education program that outpaces state minimum licensing requirements. Plumbers earn certifications such as:

  • Combustion analysis and flue gas diagnostics
  • Cross-connection control and backflow prevention
  • Advanced electronics for smart-enabled water heaters
  • Pressurized gas delivery and leak detection
  • Hydronic recirculation line design

Quarterly workshops refresh code changes and introduce emerging technologies, ensuring every technician arrives on site fully prepared to implement the latest best practices.

Seasonal Performance Considerations in South Pittsburg Climate

South Pittsburg sits in a transition zone where sultry summers give way to brisk, occasionally frosty winters. A well-installed tankless water heater accommodates both extremes, but optimizing performance involves fine-tuning several operational details.

Summer High Humidity

  • Vent condensate management becomes critical when saturation levels soar above 70%. HEP installs sloped venting and insulated lines to prevent external condensation that could drip onto siding or interior drywall.
  • Electronic ignition systems contain moisture-proof circuitry, guarding against corrosion during prolonged humid spells typical of July and August.
  • Adjustable flow modulation adapts to warmer incoming water, reducing burner intensity and further trimming energy use.

Winter Freeze Protection

  • Integral freeze-prevention heaters activate when ambient temperatures dip below 36 °F, a feature especially valuable for homes along Jasper Highlands where nighttime lows plunge more quickly.
  • Exterior installations receive insulated pipe covers rated down to –20 °F, preventing ice blockage that would otherwise trip safety sensors.
  • HEP sets vacation mode parameters for property owners who travel during holiday periods, letting the unit idle safely without wasting energy.

Integration with Renewable Energy Systems

Solar PV Pairing

Many South Pittsburg rooftops already host solar PV arrays to offset rising utility rates. Tankless water heaters blend seamlessly into these renewable setups:

  • Modulating electric units can sync with PV inverters, ramping up usage when panels generate peak output.
  • Homeowners may direct excess solar production to preheat water—a more efficient alternative to feeding surplus back to the grid at lower credit rates.

Future-Proofing for Battery Storage

  • Low-amp draw during standby mode preserves battery capacity overnight.
  • HEP positions disconnect switches within code distance, enabling direct tie-ins to residential battery systems as they are added.

How Tankless Upgrades Influence Home Resale Value

Home Inspection Insights

Real-estate inspectors in Marion County regularly flag rusted tanks as imminent replacement items. A modern tankless installation:

  • Clears inspection reports by eliminating corrosion risk
  • Demonstrates recent mechanical investment, easing buyer apprehension about hidden defects
  • Signals adherence to up-to-date building codes, a selling point for out-of-state transplants unfamiliar with Tennessee regulations

Perceived Lifestyle Benefits for Buyers

  • Unlimited hot water supports luxury amenities—rainfall showers, soaking tubs, and high-capacity washers—that prospective homeowners view as quality-of-life upgrades.
  • Freed-up floor space often becomes a utility closet, pet wash station, or niche storage area, adding practical square footage in marketing listings.
  • Lower documented utility bills provide concrete evidence of reduced operating costs, an attractive metric for eco-conscious buyers.

These diverse scenarios underline the adaptability of tankless water heaters and the depth of expertise HEP applies to each unique installation across the South Pittsburg community.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
HEP
Book Online
(423) 819-7773